Accounts Officer - Accounts Receivable

To apply for the Accounts Officer - Accounts Receivable position at AFCA, you should have a tertiary qualification in Accounting, Business, or Commerce. Proven experience in Accounts Receivable and Collections is essential, as well as proficiency in accounting software and Microsoft Office tools, especially Excel and Word.

As the Accounts Officer - Accounts Receivable at AFCA, you'll handle invoice inquiries, manage a high volume of transactions, maintain the accounts receivable module, and prepare monthly activity statements. You'll also need to follow debt collection procedures and collaborate with other finance team members to enhance service delivery.

The Accounts Officer - Accounts Receivable role at AFCA is initially a provisional 6-month contract position. However, we value the contribution of every team member, and there may be opportunities for extension or transition to permanent roles based on performance and business needs.

The work culture at AFCA is inclusive, engaging, and supportive. Recognized for our flexibility and family-friendly policies, we prioritize work-life balance and promote an environment where every voice is heard. With hybrid working arrangements and a commitment to inclusion, you’ll be joining a company that truly values its employees.

AFCA offers a range of benefits including Not-for-profit salary packaging to boost your take-home pay, flexible public holidays, generous parental leave, and additional leave options for women's health and gender affirmation. Our commitment to promoting a positive work environment is evident through our recognition as one of the Best Places to Work in 2024.

When answering this question, focus on your hands-on experiences, such as managing invoices, collections, and payment allocations. Provide specific examples of challenges faced and how you overcame them, highlighting your problem-solving skills.

For this question, demonstrate your analytical skills reflecting on how you would investigate discrepancies, communicate with both clients and internal teams, and resolve issues efficiently while ensuring accurate record-keeping and adherence to policies.

When discussing your experience, provide details about the specific accounting software used, such as MYOB or Xero, and how you utilized these tools for invoicing, reporting, and managing accounts effectively. Mention your proficiency in Microsoft Excel for data analysis as well.

Use the STAR method to guide your answer. Describe a specific situation where you identified a bottleneck, the actions you took to streamline the process, and the positive results achieved, such as improved efficiency or reduced errors.

Explain your strategies for managing workload, such as creating to-do lists, setting deadlines for critical tasks, and utilizing software tools for tracking progress. Emphasize your organizational skills to maintain accuracy amidst a busy environment.

Highlight the importance of communication, empathy, and problem-solving in customer service. Discuss how you've handled customer inquiries or disputes in the past while ensuring a positive experience and maintaining company policies.

Describe how you follow established procedures, maintain detailed records, and perform regular audits of your work to ensure compliance. Mention any specific controls you have implemented or improved in previous roles.

When answering this question, detail a specific scenario where you diplomatically negotiated with a difficult client. Focus on your communication skills and how you achieved a resolution that benefited both the client and the company.

Discuss the types of reports you find valuable, such as aging reports, cash flow statements, and revenue forecasts. Explain how these reports can help track performance, manage collections, and inform decision-making.

Express your passion for the role and the alignment of AFCA’s mission with your values. Discuss how working in an organization that focuses on fairness in finance resonates with you, and your excitement about contributing to its goals.