Director of Operations (RN)

As the Director of Operations (RN) at Agape Care Group, your primary responsibilities include planning, directing, and evaluating daily operations while ensuring compliance with regulations and policies. You’ll also oversee financial success and be involved in sales and marketing efforts to expand our reach and impact in hospice and palliative care.

To qualify for the Director of Operations (RN) position with Agape Care Group, candidates are expected to be a graduate of an accredited nursing school (BSN preferred) with a current state license as a registered nurse. A minimum of three years of supervisory healthcare management experience and two years of hospice experience is preferred.

Agape Care Group provides a comprehensive benefits package for its Director of Operations (RN) that includes tuition reimbursement, matching 401K, paid time off, pet insurance, mental health programs, and much more to ensure a supportive and fulfilling workplace.

The Director of Operations (RN) plays a crucial role in ensuring that all operations support our mission to provide compassionate and meaningful care for patients. By overseeing processes and staff, you ensure that every patient receives high-quality hospice and palliative care in line with our organizational goals.

Yes, the Director of Operations (RN) role at Agape Care Group requires at least two years of hospice experience. This experience is essential for understanding the unique needs of patients and families facing life-limiting illnesses.

Absolutely! My approach focuses on fostering open communication, empathy, and collaboration. I believe in mentoring my team members, creating a culture where everyone feels valued and encouraged to share their ideas to improve patient care.

I prioritize compliance by developing clear policies and regularly training staff on relevant regulations. Additionally, I implement routine audits and checks to ensure adherence to these critical standards.

I utilize data-driven insights to identify community needs, engage in local marketing initiatives, and build relationships with healthcare providers and organizations to increase awareness and referrals for our services.

Conflict resolution hinges on understanding all perspectives involved. I encourage open dialogues to address issues directly and collaboratively find solutions that align with our patient care goals.

Patient feedback is invaluable. It helps us refine our services and practices as we strive for excellence. I actively advocate for mechanisms to capture and analyze feedback, ensuring it informs our operations.

Certainly! In my previous position, I identified bottlenecks in patient intake processes and led a project that streamlined communication channels. This resulted in reduced wait times and improved patient satisfaction scores.

My motivation stems from the desire to make a meaningful difference in people's lives. Leading a team that provides compassionate care is deeply fulfilling and drives me to continuously seek improvements in our service delivery.

Balancing finances with quality care involves strategic planning. I budget appropriately to ensure resources are allocated effectively while investing in high-quality care initiatives that ultimately enhance patient outcomes.

An effective Director of Operations (RN) should possess strong leadership skills, emotional intelligence, and a passion for healthcare. The ability to communicate clearly and advocate for both staff and patients is also essential.

Promoting teamwork involves creating opportunities for collaboration, recognizing achievements, and encouraging team-building activities. I believe in celebrating our collective successes when we deliver exceptional patient care together.