Administrative Support Consultant

As an Administrative Support Consultant at AIR Communities, your key responsibilities will include managing the lease renewal process, facilitating notice to vacate procedures, and providing administrative assistance to onsite teams. You'll generate renewal offers, create lease documentation, communicate with residents and team members, and support community managers during the renewal process. Your role will be vital in ensuring that all administrative tasks are handled efficiently and accurately.

To qualify for the Administrative Support Consultant role at AIR Communities, you should have 1-3 years of experience in customer service or administrative support, preferably in a fast-paced environment. Strong written and verbal communication skills are essential, along with advanced proficiency in Microsoft Office Suite. While property management experience is a plus, what truly matters is your attention to detail and your ability to work independently.

The work environment for an Administrative Support Consultant at AIR Communities is dynamic and collaborative, located in the beautiful Denver Tech Center. With a strong emphasis on teamwork and relationships, this role requires you to work in-office five days a week alongside dedicated professionals. Expect a positive atmosphere where your contributions are valued, and opportunities for growth abound.

AIR Communities offers an attractive compensation package for Administrative Support Consultants, which includes a pay rate of $21.00 - $23.00 per hour based on experience. Additional benefits include paid time off, medical and dental insurance, a 401(k) plan with employer contributions, tuition assistance, commuter benefits, and even a 25% discount on rent at AIR communities, among others. We recognize and reward our employees' performance and commitment.

To apply for the Administrative Support Consultant position at AIR Communities, candidates should submit their applications before the initial deadline of 03/28/2025. After the deadline, applications may still be considered on a rolling basis. Successful candidates will go through a pre-employment screening that includes reference checks, drug screenings, and background checks to ensure a good fit for our inclusive workplace.

In answering this question, highlight your relevant experience in customer service or administrative roles. Be specific about your responsibilities in previous positions, like handling document preparation, managing resident communications, and utilizing software for data entry. This showcases your preparedness for the tasks at AIR Communities.

To respond effectively, share specific strategies you use to prioritize tasks and stay organized. Describe a time when you successfully navigated a busy work situation, emphasizing planning, communication, and your attention to detail, which aligns perfectly with the role at AIR Communities.

Think of an experience that illustrates your dedication to customer service, detailing the situation and your proactive approach to solving a problem. Focus on the positive outcome and how it reflects your commitment, which is vital for the Administrative Support Consultant role.

Discuss any specific software applications you've used, especially those related to property management, office administration, or customer service. Explain how you've utilized these tools to streamline processes, manage records, and improve communication, which will resonate with AIR Communities' needs.

Begin by explaining the importance of active listening and empathy in handling inquiries. Share a methodical approach you would take, detailing your process for addressing resident concerns and ensuring their satisfaction, which is crucial for an Administrative Support Consultant.

Describe a specific issue you encountered and the steps you took to resolve it. Focus on your analytical skills, teamwork, and preventive measures implemented afterward, showing how you can apply these skills in the administrative role at AIR Communities.

Share your passion for supporting teams and the satisfaction you derive from helping others. Illustrate how this role aligns with your career goals and values, particularly in a collaborative environment like AIR Communities.

Outline the practices you follow to maintain accuracy, such as double-checking documents, effective note-taking, and using checklists. Emphasize your attention to detail, which is a crucial trait for the Administrative Support Consultant position at AIR Communities.

Discuss your approach to team collaboration, such as being open to feedback, sharing knowledge, and fostering a supportive atmosphere. Highlighting your interpersonal skills will demonstrate your fit for the team-focused culture at AIR Communities.

Express your enthusiasm for AIR Communities' values and mission, and how they resonate with your own professional goals. Being well-informed about the company and its culture can show your genuine interest, enhancing your candidacy for the Administrative Support Consultant role.