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Product Sales, Online Payments

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team

Product Sales is a new team of deep functional and technical specialists who both lead and advise on deals to drive business and adoption of our payments products for new Airwallex customers.

You will use your sales and product expertise to help drive adoption of our software products into new Airwallex customers. You will collaborate with the core sales and account management, marketing, product, and partner teams to develop deep product and industry knowledge. You will be instrumental in leading in depth product discussions with prospective customers, while helping to continually test, build and execute against our go to market strategy.

What you’ll do

You’re a high-performing payments expert who thrives in environments where product complexity meets commercial opportunity. You can lead deep, technical conversations with multiple levels of client stakeholders—founders, CEOs, CFOs, CTOs—and translate complex customer needs into scalable, high-margin solutions. You're confident navigating fast-paced, high-growth organizations and adept at working cross-functionally across product, engineering, operations, and sales. You care about building trust, solving customer pain points, and scaling something meaningful.

In this role, you’ll be responsible for driving net-new adoption of Airwallex’s payments platform with SME & Growth customers, influencing both our product roadmap and route to market. You’ll have the autonomy and support to test messaging, architect deals, and directly shape how Airwallex continues to grow in the United States.

Responsibilities:

  • Drive adoption of payment processing product to new prospects in targeted segments across North America

  • Test market positioning & the appropriate selling motion for our payments products at Airwallex

  • Leverage your industry network to help secure new customers and references (e.g., for case studies, early feedback, joint success stories)

  • Refine our Go To Market playbook by working closely with Strategy, Revenue Operations, and Product Marketing teams

  • Provide feedback to Product to inform development roadmap and commercial priorities

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

  • 5+ years of account executive, business development, or product sales experience in the fintech or B2B payments space

  • Deep understanding of online payment processing

  • Demonstrated success working in cross-functional commercial environments (e.g., sales, product, operations, partnerships)

  • Proven ability to build and close high-impact deal structures in regulated or startup environments

  • High degree of autonomy and structure; ability to thrive with limited direction in an evolving landscape

  • Strong verbal and written communication skills, with comfort aligning technical and non-technical audiences

Preferred qualifications:

  • Deep expertise in one or more customer segments or industry verticals within payment processing (i.e. retail, eCommerce, SaaS, travel)

  • Strong presentation and stakeholder management skills across senior executive levels

  • Personally driven to work in scale-up environments with a bias towards experimentation, learning, and action

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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Average salary estimate

$115000 / YEARLY (est.)
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What You Should Know About Product Sales, Online Payments, Airwallex

Join the dynamic team at Airwallex as a Product Sales professional in Online Payments! At Airwallex, we're not just a payments company; we're innovators, shaping the future of financial infrastructure for over 150,000 global businesses. As part of our new Product Sales team, you’ll leverage your extensive experience in payments to drive adoption of our cutting-edge products among new customers. You’ll engage in deep, technical conversations with key decision-makers, like CEOs and CTOs, translating their complexities into simple, scalable solutions. Your role will involve not only driving the sales process but actively participating in crafting our go-to-market strategy and providing invaluable feedback that shapes our product evolution. We value open communication and collaboration, so expect to work cross-functionally with product, engineering, and marketing teams to ensure we’re always meeting our clients' needs. This is your chance to be deeply embedded in a company that is at the forefront of global payments, helping businesses from various sectors unlock their potential with our unique financial solutions. If you're a self-motivated individual driven by results and ready to contribute to Airwallex's growth story, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Sales, Online Payments Role at Airwallex
What are the responsibilities of a Product Sales professional at Airwallex?

As a Product Sales professional at Airwallex, your primary responsibilities include driving the adoption of our payment processing products among new prospects in targeted segments across North America. You'll lead deep product discussions, collaborate with cross-functional teams, and refine our Go-To-Market playbook to enhance our strategy and customer offerings.

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What qualifications do I need to apply for the Product Sales position at Airwallex?

To be considered for the Product Sales role at Airwallex, candidates should have at least 5 years of relevant experience in account executive, business development, or product sales within the fintech or B2B payments space. A strong understanding of online payment processing and the ability to navigate cross-functional environments is essential.

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What makes the Product Sales team at Airwallex unique?

The Product Sales team at Airwallex stands out due to its unique blend of functional and technical expertise. This team is not just focused on selling products but also involves actively shaping product development and strategy, making it a vital part of the company’s growth and innovative approach.

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How does the Product Sales role contribute to Airwallex's growth?

The Product Sales role at Airwallex is crucial for sustaining our growth by influencing product adoption among small to medium-sized enterprises and growth customers. By understanding client needs and market dynamics, you’ll play a key role in shaping our product offerings and market strategies to better serve our customers.

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What skills are essential for success in the Product Sales role at Airwallex?

Success in the Product Sales role at Airwallex requires strong communication skills to align both technical and non-technical audiences, a deep understanding of the payment processing landscape, and the ability to navigate high-growth environments. Autonomy, strategic thinking, and stakeholder management skills are also vital.

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Common Interview Questions for Product Sales, Online Payments
Can you explain your experience with online payment processing?

In your response, detail specific roles where you dealt directly with payment processing solutions. Highlight any successful projects or innovations you've contributed to, clearly demonstrating your technical knowledge and how it relates to customer needs.

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How do you approach managing stakeholder relationships?

Share examples of your experience managing relationships with stakeholders at various levels. Discuss strategies you employed to build trust, address concerns, and ensure alignment across functional teams to achieve business goals.

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What strategies would you use to drive product adoption in a new market?

Outline a strategic approach that includes market research, understanding customer pain points, and leveraging your network to create value propositions. Emphasize your ability to adapt strategies based on specific market dynamics.

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Describe a challenging sales scenario and how you overcame it.

Present a specific example where you faced resistance in closing a deal. Focus on the methods you employed to understand concerns, adjust your approach, and ultimately secure the sale, emphasizing adaptability and problem-solving.

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How do you stay updated with industry trends in fintech?

Discuss the resources you utilize, such as industry publications, webinars, and networking events, to remain informed about the latest trends in fintech and online payments. Highlight how this knowledge helps you advise clients effectively.

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What role does teamwork play in achieving sales targets?

Emphasize the importance of collaboration. Share experiences where working closely with other teams led to successful outcomes, showcasing your appreciation for interdisciplinary efforts in achieving common goals.

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How do you tailor your presentation to different audiences?

Illustrate your ability to adapt presentations by discussing how you assess the audience’s technical knowledge or interests and adjust content accordingly. Providing examples can reinforce your adaptability and audience-focused approach.

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What tools have you used for tracking sales performance?

Mention any CRM systems or sales tracking tools you are familiar with. Discuss how you've used these tools effectively to monitor performance, generate reports, and inform your sales strategies.

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How do you handle feedback and criticism when working on product sales?

Talk about your openness to feedback, how you've used it constructively in past roles, and how it has contributed to your professional development and success in sales.

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Can you give an example of how you influenced product development?

Provide a specific instance where your insights into customer needs led to changes in a product or service. Detail how you gathered feedback, collaborated with product teams, and had a measurable impact on the offering.

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Full-time, hybrid
DATE POSTED
April 13, 2025

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