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Senior Software Engineer (x/f/m) - Member Lifecycle

🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

  1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.

  2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

  3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

  4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

  5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

  6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

  7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

  8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

  9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

  10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ The Engineering team ⭐

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is Python/Flask, React, React Native, PostgreSQL.

Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.

🔄 Member Lifecycle

Transform how our members navigate their health insurance journey! We turn complex insurance moments into delightfully simple experiences. From first signup to retirement, we ensure every touchpoint with Alan feels personal and effortless.

🛠️ What you'll build:

• A global onboarding platform serving 1M+ members across France, Belgium, Spain, and Canada.

• Smart automation for life's big moments (adding family members, retirement, company transitions) that reduces friction and delights users.

• Innovative self-service solutions that reduce operational costs while improving member satisfaction.

🌟 Why join us:

• Direct impact on every Alan member's journey at critical moments.

• Build solutions that elegantly handle complex regulatory requirements across multiple countries.

• You're a full-stack engineer, eager to implement delightful flows on web and/or mobile.

• Join a team redefining what insurance interactions should feel like!

⭐ Is it you we’re looking for?

We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise):

  • You’ll be able to tackle high-impact & high-risk projects involving many engineers.

  • You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.

  • You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).

  • You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)

You would be a good fit at Alan if most of this sounds like you:

  • Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.

  • Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).

  • Passionate about building products.

  • Self-starting and entrepreneurial.

  • Humble and still willing to grow (no matter your seniority!).

  • Collaborative, enthusiastic about teamwork, learning, and teaching.

  • Fluent in English (no need to speak French!).

For this opportunity, we are aiming to hire within the D-F level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

  • Fair rewards. Generous equity packages complement your base salary.

  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.

  • Flexible vacation policy and flexible working hours. Organize your  time as you  wish.

  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

  • Transport. Country-specific commuter benefits.

  • Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

  • Parental leave. Extended parental leave for all new parents.

Important note: we hire people not roles. 

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

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Average salary estimate

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$100000K
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What You Should Know About Senior Software Engineer (x/f/m) - Member Lifecycle, Alan

At Alan, we're on a mission to revolutionize healthcare, and we're on the lookout for a Senior Software Engineer (x/f/m) to join our Member Lifecycle team! Imagine a role where you get to simplify the complexities of health insurance, creating seamless experiences for our members at every stage of their journey. Picture yourself building a global onboarding platform that welcomes over a million members across France, Belgium, Spain, and Canada. You’ll dive into exciting projects that automate major life moments, helping us delight users by making their transitions smooth and efficient. We’re a passionate team of engineers who value creativity and ownership, and we believe that engineering and product decision-making should go hand in hand. With a tech stack that includes Python, Flask, React, React Native, and PostgreSQL, you’ll have the chance to tackle big problems while scaling our innovative health services. We’re seeking someone with at least three years of experience, who is comfortable with object-oriented programming and excited about collaborative problem-solving. Join us at Alan, where you can significantly impact our members’ lives and be part of a movement that makes health benefits a source of pride rather than a cost center. If you're ready to take the plunge into a challenging yet rewarding role, where your contributions matter and your growth is supported, apply now and embark on this incredible journey with us!

Frequently Asked Questions (FAQs) for Senior Software Engineer (x/f/m) - Member Lifecycle Role at Alan
What are the responsibilities of a Senior Software Engineer at Alan?

As a Senior Software Engineer (x/f/m) at Alan, your primary responsibilities will include developing and enhancing our global onboarding platform that serves over a million members. You'll focus on creating smart automation for key life moments, ensuring that user interactions are not only efficient but also enjoyable. This role involves designing systems that align multiple team efforts and contribute to both engineering practices and product development.

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What qualifications do I need to become a Senior Software Engineer at Alan?

To qualify for the Senior Software Engineer (x/f/m) position at Alan, you should have at least three years of experience in software development, with a strong grasp of object-oriented programming languages like Python, Java, or C#. Passion for web technologies and an eagerness to learn are key! We value collaboration and communication skills highly, making fluency in English an essential requirement.

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How does the engineering team at Alan collaborate on projects?

At Alan, our engineering team operates with a unique culture where product decision-makers are also the builders. This collaborative approach enables the Senior Software Engineer (x/f/m) to have direct input on projects and foster an environment where innovation thrives. We emphasize accountability and clear ownership which empowers engineers to challenge the status quo and develop creative solutions.

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What technologies will I work with as a Senior Software Engineer at Alan?

As a Senior Software Engineer (x/f/m) at Alan, you will primarily work with a tech stack that includes Python, Flask, React, React Native, and PostgreSQL. Familiarity with these technologies is beneficial, but we’re also open to candidates willing to learn new languages and frameworks. An eagerness to engage with various technologies is crucial to your success in this role.

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What opportunities for growth does Alan provide to its Senior Software Engineers?

Alan offers numerous growth opportunities for Senior Software Engineers (x/f/m), including mentorship and a clear career path tailored to your aspirations. You'll have the chance to lead projects, mentor less experienced engineers, and participate in hiring processes that shape the future of our engineering team. Our coaching culture further supports personal development, ensuring that you get the necessary guidance to excel.

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Common Interview Questions for Senior Software Engineer (x/f/m) - Member Lifecycle
Can you describe your experience with full-stack development?

Highlight specific projects where you have successfully implemented full-stack solutions. Discuss the technologies you used and how your contributions improved user experience and system performance.

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How do you approach solving complex technical problems?

Explain your problem-solving methodology, potentially using a specific example to illustrate how you break down complex issues into manageable parts, collaborate with others, and arrive at a solution.

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What interests you about working at Alan specifically?

Share your enthusiasm for Alan's mission to transform healthcare and why you resonate with their values and culture. Highlight specific aspects of the company that you admire and discuss how they align with your professional goals.

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How do you handle disagreements amidst team members during project development?

Emphasize your communication and interpersonal skills by discussing your approach to conflict resolution. Explain your strategy for finding common ground and fostering collaboration while ensuring the project's success.

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Describe a challenging project you've worked on and how you managed it.

Discuss a specific project, the challenges faced, and the actions you took to lead the project to success. Focus on your role in the team's dynamics and the technologies employed.

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What is your experience with mentorship or leading teams?

Share examples of how you have mentored junior developers or led project teams. Discuss your leadership style and how you foster a supportive environment for growth.

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How do you keep your technical skills up-to-date?

Discuss the importance of continuous learning in the tech field. Share specific resources you use, such as online courses, tech meetups, conferences, or blogs that keep you informed about industry trends and technologies.

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Can you explain a technical concept in simple terms?

Choose a complex technical concept relevant to the position and explain it as if to a non-technical person. This showcases your understanding and ability to communicate effectively.

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What are your thoughts on code reviews?

Express your belief in the value of code reviews for improving code quality and team communication. Share your experience with giving and receiving constructive feedback.

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How would you prioritize features or projects when facing tight deadlines?

Discuss your criteria for prioritizing tasks, such as considering the impact on user experience, business goals, and team resources. Explain how you would communicate priorities to the team.

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DATE POSTED
April 6, 2025

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