Shelver - Hessen Cassel Branch - 12 hours per week

As a Shelver at the Allen County Public Library, you'll be tasked with assisting in the processing of library materials, which includes retrieving, sorting, and returning books and other items to their correct locations. Your role will directly support the operation of the Hessen Cassel Branch, ensuring that resources are easily accessible to all community members.

To become a Shelver at the Hessen Cassel Branch of the Allen County Public Library, you must pass the Dewey Decimal Skills Test. Familiarity with the Dewey Decimal System is essential, so make sure to review the available study guide on the ACPL career site before taking the test. Having a friendly demeanor and a commitment to excellent customer service will also be key to your success in this role.

The Shelver position at the Allen County Public Library's Hessen Cassel Branch offers a flexible working schedule amounting to 12 hours per week. This part-time role can accommodate various availability, making it perfect for students, caregivers, or anyone looking for supplemental income while contributing to the community.

Shelvers at the Allen County Public Library enjoy a starting hourly rate of $11.47, which may increase depending on experience. Additionally, you'll have access to an Employee Assistance Program, vacation accrual of two weeks per year, and one week of sick leave accrual. These benefits contribute to a supportive work-life balance.

The Allen County Public Library prides itself on fostering an inclusive workforce. We are committed to celebrating diversity across our staff and the community we serve. All employees, regardless of identity, origin, ability, or other differences, are encouraged to contribute to a respectful and safe environment. This focus on inclusivity enhances our collections, services, and programs, allowing us to better reflect and serve the diverse community of Allen County.

When answering this question, discuss any relevant experience you may have with libraries or similar organizational systems. Highlight any specific familiarity with the Dewey Decimal System or other classification methods if applicable. If you have worked in environments where organization and attention to detail are crucial, be sure to mention those experiences.

In responding to this question, emphasize the importance of active listening and empathy. Explain that you would acknowledge the patron's feelings and try to understand the issue at hand. Describe how you would remain calm and seek to resolve the situation, ensuring they feel heard and supported, reflecting ACPL's commitment to excellent customer service.

Certainly! The Dewey Decimal System is a library classification system used to organize books and materials. It assigns a unique 3-digit number to each item, grouping similar subjects together. Demonstrating a basic understanding of this system will be impressive, and you can express your willingness to learn more as necessary.

Here, you can express your passion for libraries and community service. You might want to mention how you believe in the mission of ACPL to enrich lives through learning, and how working as a Shelver aligns with your values and desire to support lifelong learning in your community.

Emphasize organizational skills and attention to detail as vital skills for a Shelver. Being able to accurately sort and shelve materials is crucial to maintaining the library's efficiency. You can also mention the importance of excellent customer service to enhance patrons' experience at the library.

In a busy library setting, prioritizing tasks ensures smooth operations. Explain that you would assess immediate needs, such as helping patrons first, and then focus on shelving items and maintaining organization according to their level of urgency and importance.

Share a specific experience where teamwork was essential. Highlight your role, how you collaborated with others, and what the outcome was. This demonstrates your ability to work harmoniously within the ACPL team to provide excellent service.

Express your intent to follow the Dewey Decimal System closely and regularly check your work for accuracy. Highlight the importance of being methodical and organized, ensuring that materials are easily accessible for patrons at the library.

Discuss a specific challenge you faced when learning something new, particularly related to organization or systems, and how you approached learning it step by step. This shows your perseverance and willingness to adapt, which is essential in a library setting.

Discuss your commitment to upholding the values of respect, community, and support laid out by ACPL. Share how your positive attitude and dedication to customer service can enhance the atmosphere in the library, reflecting the welcoming environment that ACPL strives to maintain.