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Technology Risk & Controls Manager

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description  

This role sits within the Controls function, reporting to the Head of Controls. You will be an integral part of an action orientated, fast moving team, responsible for successfully delivering First Line of Defence capability within the bank.     

Role Description 

  • Partner with the Technology business area to embed the Risk Management Framework, including policies and procedures. 

  • Provide expert input into the design and operation of the technology control framework, including data management, working with stakeholders across Technology to ensure that controls are documented and embedded. 

  • Provide expert input into the vendor management framework, supporting the Vendor Management Team to develop and embed controls to ensure effective management of vendors in line with regulatory requirements. 

  • Testing of existing and new key controls in line with agreed schedule, informing the non-financial risk profile and required management actions.  

  • Support the operational resilience programme, with a focus on technology resilience, feeding into scenario planning and testing. 

  • Support the coordination and facilitation of the bank’s Risk and Control Self-Assessment (RCSA) and administration of the bank’s annual RCSA refresh. 

  • Support the capital calculation for Operational Risk as part of the ICAAP, including scenario analysis. 

  • Hands on support in the update of risk information on the bank’s Risk systems, including ensuring risk events and issues are appropriately raised and managed. 

  • Assembling informed quantitative and qualitative input into First Line Risk Reporting at relevant committees and conducting deep dive reviews into areas of thematic risk. 

Principal Accountabilities 

  • As the Risk Business Partner for Technology, provide hands-on Risk support from a First Line Controls perspective. 

  • Partner with the business to ensure ongoing active management of risk and embedding of the Risk Management Framework, including RCSA, risk events, issues, KRIs. 

  • Support the development of the technology control framework, including data and vendor management. 

  • Provide First Line assurance over key controls, through control testing and supporting operational resilience assessment and testing. 

  • Deputise as required at meetings for the Head of Controls. 

  • Support the ongoing monitoring and reporting of risk through relevant governance, conducting analysis and reporting on key areas of risk, including internal and external reporting.  

  • Help promote a risk-focused culture across the bank, embodying Allica’s values. 

Personal Attributes & Experience 

  • Strong Risk knowledge and experience including RCSAs, Controls and Risk Libraries, risk event reporting,  

  • Expertise in technology control frameworks and vendor management standards.  

  • Knowledge of ISO27001 and SOC2 type controls would be advantageous. 

  • Knowledge of relevant non-financial risk regulatory requirements, e.g. on Operational Resilience, Outsourcing is desirable.  

  • Hands on experience of assurance/monitoring of risks and controls across non-financial risk disciplines  

  • Willing to be very hands-on and ability to adapt quickly to the workflow in support of the Controls team, with focus on delivering results and meeting deadlines. 

  • Strong written and presentation skills, supported by experience of communication across different levels of seniority. 

  • Ability to provide necessary challenge in a constructive manner. 

  • Strong team player, with focus on ongoing development to support meeting objective of the team. 

  • Overall, 10-12 years of experience in operational risk management, RCSA administration and ICAAP compliance with deep expertise in internal controls. 

  • Proven experience in developing and overseeing vendor risk management frameworks including 3rd party risk assessment, ongoing monitoring and compliance. 

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

  • Full onboarding support and continued development opportunities

  • Options for flexible working

  • Regular social activities

  • Pension contributions

  • Discretionary bonus scheme

  • Private health cover

  • Life assurance

  • Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

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CEO of Allica Bank
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Richard Davies
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Technology Risk & Controls Manager, Allica Bank

At Allica Bank, we're on the lookout for a passionate Technology Risk & Controls Manager to join our dynamic team in Bengaluru. Allica is proud to be the fastest-growing company in the UK, revolutionizing the fintech world with a mission to uplift established SMEs, often overlooked by traditional financial services. In this pivotal role, you will partner closely with our technology business areas, embedding risk management strategies and frameworks that ensure our operations run smoothly and securely. Your expertise will guide the design and operation of our technology control framework, keeping our data management practices robust and compliant while collaborating with various stakeholders. You will also support our Vendor Management Team in ensuring our partnerships adhere to regulatory standards. Regular testing of key controls will be a part of your routine, informing our non-financial risk profile and required management actions. You will play a crucial role in our operational resilience program, focusing on technology stability, and help coordinate the Bank’s Risk and Control Self-Assessment (RCSA). If you have a solid background in operational risk management and a proactive mindset, this is your chance to make a real impact in a fast-paced environment that values your contributions and promotes professional growth. Join us in fostering a risk-aware culture that respects and supports the values of Allica Bank, where flexibility and diversity are at the heart of our success.

Frequently Asked Questions (FAQs) for Technology Risk & Controls Manager Role at Allica Bank
What are the responsibilities of a Technology Risk & Controls Manager at Allica Bank?

As a Technology Risk & Controls Manager at Allica Bank, you will be responsible for embedding the Risk Management Framework within the technology department, collaborating with various teams to ensure a secure operational environment. Your role includes designing and assessing technology controls, managing vendor compliance, conducting regular risk assessments, and supporting the operational resilience program, all aimed at minimizing risks associated with technology operations.

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What qualifications are required for the Technology Risk & Controls Manager position at Allica Bank?

To become a Technology Risk & Controls Manager at Allica Bank, candidates should possess a robust understanding of risk management practices, especially related to technology controls and vendor management. Applicants should have a minimum of 10-12 years of relevant experience in operational risk management, RCSA, and compliance with ICAAP. Knowledge of ISO27001 and SOC2 controls would also be advantageous.

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How does Allica Bank support the ongoing development of its Technology Risk & Controls Manager?

Allica Bank is committed to the professional growth of its employees, including those in the Technology Risk & Controls Manager role. We offer full onboarding support, continued development opportunities, and a variety of resources to help you thrive in your position. With flexible working options, you can balance your professional ambitions and personal life, allowing for continuous learning and success.

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What is the importance of vendor management in the role of Technology Risk & Controls Manager at Allica Bank?

Vendor management is vital for the Technology Risk & Controls Manager at Allica Bank because it ensures that third-party partnerships comply with all regulatory requirements and that any associated risks are effectively monitored and managed. Your expertise will help in developing and embedding controls that guarantee vendor operations align with the bank's risk management framework and enhance overall operational resilience.

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What type of culture can one expect working as a Technology Risk & Controls Manager at Allica Bank?

Working at Allica Bank, particularly in the role of Technology Risk & Controls Manager, means being part of a diverse and inclusive culture that values team collaboration and risk awareness. The team emphasizes flexible working and the importance of promoting a risk-focused culture while allowing you to bring your authentic self to work, encouraging open communication and different perspectives.

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Common Interview Questions for Technology Risk & Controls Manager
Can you describe your experience with risk management frameworks?

When answering this question, focus on specific frameworks you have worked with, discussing how you implemented them and the impact they had on your organization. Highlight any improvements in risk mitigation and compliance as a result of your efforts, and demonstrate your understanding of the key components necessary for successful risk management.

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How do you prioritize and manage risks in a technology environment?

It's essential to show your systematic approach to prioritizing risks. Discuss how you assess risk severity and likelihood, elaborate on your criteria for addressing risks, and explain your communication strategies with stakeholders to ensure they are informed and engaged in the risk management process.

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What role does vendor management play in risk management?

When discussing vendor management, emphasize the necessity of overseeing third-party relationships to mitigate associated risks. Provide examples of how you've established controls and monitoring practices for vendor activities, illustrating your understanding of compliance requirements and the implications of vendor risk management.

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Can you provide an example of a time you identified a significant risk in a previous role?

Choose a specific instance where your proactive risk identification led to substantial changes or improvements in the organization. Discuss your strategy to mitigate that risk, outlining the steps you took and how it positively affected operations or compliance.

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How do you stay updated on regulatory changes affecting technology risk management?

Share the methods you employ to stay informed about regulatory changes, such as following industry news, participating in forums, or attending workshops and conferences. Highlight any proactive steps you take to adapt risk management practices in line with evolving regulations.

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What is your understanding of Operational Resilience and its relation to technology risk?

In your response, explain Operational Resilience as the ability to prepare for, respond to, and recover from disruptive events, particularly in technology. Share how you have contributed to resilience strategies in previous roles, including scenario planning and testing, and relate this back to your potential contributions at Allica Bank.

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How would you approach conducting a Risk and Control Self-Assessment (RCSA)?

Discuss the structured process you would follow for an RCSA, including engaging stakeholders, identifying key risks and controls, and analyzing the effectiveness of those controls. Emphasize collaboration and the importance of accuracy in capturing and addressing any identified concerns.

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What tools or methodologies have you used for risk assessment?

Mention specific tools or methodologies you are familiar with, such as qualitative and quantitative assessments, risk scoring systems, or specialized software. Share how you've successfully applied these methods in your previous roles to enhance risk management processes.

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How do you encourage a risk-aware culture within a team?

Share practical strategies that you've implemented in the past, such as conducting training sessions, fostering open communication about risks, or recognizing team members who prioritize risk awareness. Highlight the positive outcomes that stem from promoting a culture of risk management.

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How do you handle disagreements on risk assessment findings with stakeholders?

Articulate your approach to conflict resolution, emphasizing empathy and constructive communication. Discuss how you would facilitate discussions to clarify findings, ensure understanding, and work collaboratively towards a resolution that aligns with organizational goals.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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