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Cleared Dispatch Security Operator

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Shifts: Two part time shifts available

  • Sat. 0630-1430
  • sat & Sun 2230-0630
  • Pay Rate: $22.00/Hour

    Great Perks/Benefits

    Requirements:

    • Guard Card
    • California Driver’s License
    • Security Experience & Dispatch Experience
    • Secret clearance

    Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week.  The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments.  The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room.  This position is responsible for competing task work orders for all maintenance needs reported.

     

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

    • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
    • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
    • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
    • Serve as the liaison between all departments and the security department
    • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
    • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
    • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
    • Complete “task work orders" for all reported maintenance needs
    • Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
    • Control and monitor the two-way communication systems
    • Make emergency notifications as necessary pursuant to site Post Orders
    • Make productivity and cost reduction recommendations to management
    • Make recommendations for physical security surveys and post orders

    BASIC QUALIFICATIONS:

    • Must possess a high school diploma or equivalent
    • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    • Must possess one or more of the following:
      • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
      • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
      • Bachelor’s degree in protective services, business, or related field
      • A minimum of 8 or more years of active service in any military branch
      • Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
      • 2 years of work experience in public sector dispatch or emergency operations center
      • 2 years of verifiable data center security experience
      • 3 years of verifiable private/corporate security experience

    Knowledge and Skills Required:

    • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
    • Ability to work in a team environment; teamwork
    • Ability to multi-task, discern patterns in detail

    Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

     

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2025-1364554
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    CEO of Allied Universal
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    Steve Jones
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    Average salary estimate

    $45760 / YEARLY (est.)
    min
    max
    $45760K
    $45760K

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    What You Should Know About Cleared Dispatch Security Operator, Allied Universal

    Are you looking for an exciting opportunity to join a dedicated team of security professionals? Look no further than the Cleared Dispatch Security Operator position at Allied Universal® in San Diego! In this role, you’ll be at the heart of our Security Operations Center, where you will monitor all security systems, manage communication channels, and ensure a safe environment for everyone on the premises. Our SOC operates around the clock, meaning you will work during two part-time shifts: Saturday mornings and Sunday nights. With a competitive pay rate of $22.00 per hour and a range of benefits including medical and dental coverage, retirement plans, and employee discounts, you’ll enjoy a fulfilling work-life balance while making a difference in your community. We are looking for candidates who have security and dispatch experience, a valid California driver's license, and a Secret clearance. You'll be the crucial link between various departments and the security team, documenting events and handling emergency situations with clarity and decisiveness. If you possess excellent computer skills, thrive in a team environment, and have a background in military or law enforcement, we invite you to apply for this rewarding role and kick-start a career that truly matters!

    Frequently Asked Questions (FAQs) for Cleared Dispatch Security Operator Role at Allied Universal
    What are the responsibilities of a Cleared Dispatch Security Operator at Allied Universal®?

    As a Cleared Dispatch Security Operator at Allied Universal®, your primary responsibilities include monitoring security and life safety systems, responding to alarms, maintaining logs of incidents, and ensuring effective communication between departments. You will also document unusual events, manage equipment and keys, and support the management with recommendations for improving security protocols and operational efficiency.

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    What qualifications are needed for the Cleared Dispatch Security Operator position at Allied Universal®?

    To qualify for the Cleared Dispatch Security Operator position at Allied Universal®, candidates should possess a high school diploma or equivalent, along with relevant experience in security or dispatch. A Secret clearance is required, and having a background in military law enforcement or a degree in protective services will significantly enhance your candidacy.

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    What type of work environment can I expect as a Cleared Dispatch Security Operator at Allied Universal®?

    As a Cleared Dispatch Security Operator at Allied Universal®, you will work in a dynamic and diverse environment that emphasizes teamwork and proactive safety measures. The role involves monitoring a range of systems from the Security Operations Center, providing vital support to the security team, and contributing to a culture of safety and communication across various departments.

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    What are the benefits of working as a Cleared Dispatch Security Operator at Allied Universal®?

    The benefits of working as a Cleared Dispatch Security Operator at Allied Universal® include competitive pay, medical, dental, and vision coverage, life insurance, and a retirement plan. Additionally, employees can access various employee assistance programs and company discounts, all contributing to a rewarding career with a sense of purpose.

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    How can I apply for the Cleared Dispatch Security Operator role at Allied Universal®?

    To apply for the Cleared Dispatch Security Operator role at Allied Universal®, visit the company’s official website, where you can find information on the application process. It’s essential to prepare your resume highlighting relevant experience and qualifications before submitting your application.

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    Common Interview Questions for Cleared Dispatch Security Operator
    Can you describe your experience with monitoring security systems?

    When answering this question, highlight specific instances where you effectively monitored security systems, detailing the software or tools used, types of events responded to, and how you ensured a swift and professional response. Be sure to emphasize your ability to stay calm under pressure.

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    How do you prioritize tasks in a fast-paced environment like a Security Operations Center?

    In your response, illustrate a methodical approach to prioritization based on urgency and importance. Share examples of how you manage multiple tasks simultaneously, ensuring efficient communication and documentation during high-demand situations.

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    What steps would you take in the event of a security breach?

    Your answer should include a systematic response plan, from assessing the situation and alerting the necessary personnel to following security protocols and documenting the incident. Highlight your skills in crisis management and communication with various teams.

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    How do you ensure effective communication with other departments?

    Demonstrate your ability to facilitate smooth communication by discussing strategies you've implemented in past roles, such as using clear language during emergencies, scheduling regular briefings, and utilizing technology to streamline communication channels.

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    What makes you a good fit for the Cleared Dispatch Security Operator role at Allied Universal®?

    Here, you should discuss your relevant experience, skills, and passion for security work. Make sure to tie in your understanding of Allied Universal®’s commitment to community safety and your eagerness to contribute to the team.

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    Can you explain how you handle stressful situations?

    Illustrate your approach to managing stress by providing examples where you maintained composure in high-pressure circumstances. Discuss techniques such as deep breathing or methodical problem-solving that help you remain focused and effective.

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    What is your experience with data entry and documentation?

    Explain your experience and proficiency with data entry systems, including any relevant software. Emphasize your attention to detail and accuracy in documentation, which is crucial for tracking security responses and incidents.

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    What would you do if you noticed a potential safety issue in the facility?

    Your answer should detail a proactive approach. Explain how you would assess the situation, notify relevant personnel immediately, and follow established protocols to address the issue effectively, highlighting your commitment to safety.

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    How do your previous roles prepare you for this position?

    Reflect on your past experiences, focusing on relevant roles in security, dispatch, or emergency operations. Illustrate how these experiences have equipped you with the necessary skills and knowledge to excel as a Cleared Dispatch Security Operator.

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    What do you understand about the importance of documentation in a Security Operations Center?

    Here, you should convey the critical role documentation plays in maintaining security integrity, tracking events, and communicating effectively with other staff members. Highlight your own practices for ensuring thorough and accurate records.

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    Photo of the Rise User
    Inclusive & Diverse
    Rise from Within
    Mission Driven
    Diversity of Opinions
    Work/Life Harmony
    Transparent & Candid
    Growth & Learning
    Fast-Paced
    Collaboration over Competition
    Take Risks
    Friends Outside of Work
    Passion for Exploration
    Customer-Centric
    Reward & Recognition
    Feedback Forward
    Rapid Growth
    Medical Insurance
    Paid Time-Off
    Maternity Leave
    Mental Health Resources
    Equity
    Paternity Leave
    Fully Distributed
    Flex-Friendly
    Some Meals Provided
    Snacks
    Social Gatherings
    Pet Friendly
    Company Retreats
    Dental Insurance
    Life insurance
    Health Savings Account (HSA)

    Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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    Part-time, on-site
    DATE POSTED
    April 10, 2025

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