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Event Staff Flexible Scheduling - job 1 of 2

Overview

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. For hourly roles, enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, operations, and administrative roles. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure.  Apply today to be part of the excitement!

Job Description

Allied Universal® Event Services is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, welcoming and ushering guests, and providing superior customer service. Event Staff team members are also responsible for directing foot traffic, and ensuring the cleanliness, operational efficiency and maintenance of designated areas.

 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

  • Assists in all aspects of event day preparation and execution.
  • Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
  • Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
  • Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
  • Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
  • Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.

 

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Must be 18 years of age or older.
  • Must have a high school diploma (or equivalent).
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver’s Record check.
  • Be professional, articulate and able to use good independent judgment and discretion.
  • Must be able to work overtime as needed.
  • Outstanding verbal and written communication skills required.

PERKS AND BENEFITS:

  • Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
  • 401(k)
  • Sick Pay
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1363356
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What You Should Know About Event Staff Flexible Scheduling, Allied Universal

Are you ready to dive into an exciting career as Event Staff with Allied Universal® Event Services in Mt. Juliet? This role is your gateway to the world of event security, where you will engage with guests at sports stadiums, concerts, festivals, and convention centers. As part of a vibrant team, your responsibilities will include welcoming guests, collecting tickets, and ensuring a smooth flow of traffic within the venue. You’ll embody professionalism while putting your outstanding communication skills to use, greeting each visitor with a smile and providing them with directions to enhance their experience. Perfect for students, retirees, or anyone wanting part-time flexibility, this role allows you to work under 30 hours each week on a schedule that suits your lifestyle. Quality customer service is key in this dynamic environment, as you help maintain cleanliness and operational efficiency. Your role might range from helping prepare for events to finally bidding farewell to guests as they leave. We are dedicated to creating a diverse and inclusive workplace and provide ongoing training to help you grow in your career. Embrace the chance to be part of the excitement with Allied Universal®—apply today and take the first step in an adventure that changes from day to day.

Frequently Asked Questions (FAQs) for Event Staff Flexible Scheduling Role at Allied Universal
What are the responsibilities of an Event Staff member at Allied Universal® Event Services?

As an Event Staff member with Allied Universal® Event Services, your primary responsibilities will include welcoming guests, collecting tickets, directing foot traffic, and providing superior customer service. You will also play a key role in maintaining the cleanliness and operational efficiency of the venue, ensuring that every guest has a memorable experience.

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What qualifications do I need to become an Event Staff member at Allied Universal® in Mt. Juliet?

To qualify for the Event Staff position at Allied Universal® in Mt. Juliet, you must be at least 18 years old, possess a high school diploma or equivalent, and demonstrate strong verbal and written communication skills. Background checks and possibly a drug/alcohol test are also required as part of the employment process.

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Is there flexible scheduling available for Event Staff at Allied Universal® Event Services?

Absolutely! The Event Staff position at Allied Universal® offers flexible scheduling, allowing you to work under 30 hours a week. This flexibility makes it an ideal opportunity for those balancing other commitments, such as school or family.

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What benefits does Allied Universal® Event Services offer to Event Staff members?

Allied Universal® Event Services provides a variety of benefits to Event Staff members, including a 401(k) plan, sick pay, employee discounts with partner businesses, ongoing training programs, and opportunities for career advancement. All these perks are designed to support your personal and professional growth.

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What skills are important for Event Staff at Allied Universal® Event Services?

Key skills for Event Staff at Allied Universal® include excellent communication abilities, professionalism, good judgment, and a friendly demeanor. Being able to engage guests with a genuine smile and providing helpful directions are vital to ensuring a positive event experience.

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Common Interview Questions for Event Staff Flexible Scheduling
What motivated you to apply for the Event Staff position at Allied Universal®?

In answering this question, highlight your passion for events and customer service. You could mention how you thrive in dynamic environments and how the flexibility of the position aligns with your lifestyle and goals.

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How do you manage stressful situations while providing excellent customer service?

Discuss strategies you use, like staying calm under pressure, actively listening to guests' concerns, and remaining empathetic. Share an example from past experience where you successfully managed stress while serving others.

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Can you explain a time when you had to deal with a difficult guest? What was the outcome?

Use the STAR (Situation, Task, Action, Result) method here. Clearly outline a situation, your role, the actions you took to resolve the issue, and the positive outcome. This shows your problem-solving abilities and commitment to customer satisfaction.

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What does teamwork mean to you, and how do you contribute to a team's success?

Share a personal philosophy on teamwork that emphasizes collaboration, communication, and mutual support. Provide a specific example of a time you positively impacted your team's goals.

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How would you handle a situation where you see a guest violating venue rules?

Explain the importance of safety and protocol in your answer. Detail how you would approach the situation with professionalism, ensuring to adhere to company policies while managing the interaction calmly.

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What steps will you take to maintain operational efficiency during an event?

Discuss your organizational skills and your ability to multitask. Mention concepts like planning ahead, clear communication with team members, and being proactive in ensuring the smooth operation of the event.

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How do you ensure clear communication with guests and team members?

Elaborate on your communication style, emphasizing active listening, providing easy-to-understand directions, and using a friendly tone. You might also discuss your experience with information dissemination in prior roles.

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Why do you think safety is crucial in the role of Event Staff?

Highlight the importance of safety in events for both guests and staff. Discuss how the Event Staff play a crucial role in implementing safety protocols and how your attentiveness can prevent issues before they arise.

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How would you greet guests to ensure a welcoming atmosphere?

Share your approach to greeting guests, emphasizing the importance of a smile, friendly tone, and making guests feel valued from the moment they arrive. Discuss how you believe first impressions set the tone for their experience.

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What do you know about our company culture at Allied Universal® Event Services?

Demonstrate your understanding of Allied Universal®'s commitment to diversity, inclusion, and employee growth. Mention how this culture aligns with your values and aspirations for your career.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Part-time, on-site
DATE POSTED
April 7, 2025

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