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GSOC Operator - Part Time

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Starting Pay: $21.50 / Hour paid WEEKLY with DailyPay options & benefits!

Minimum 2 year or more of Security experience and a Valid Driver's License required 

Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry

 

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company’s employees

QUALIFICATIONS:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • Minimum of two (2) years of military, law enforcement, government, or security experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1367156
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$44640 / YEARLY (est.)
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$44640K
$44640K

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What You Should Know About GSOC Operator - Part Time, Allied Universal

Are you ready for an exciting opportunity as a GSOC Operator with Allied Universal in Racine? This part-time position is perfect for those with a knack for security and a passion for serving the community. At Allied Universal, North America’s largest security and facility services company, you’ll be part of a welcoming and dynamic team that prioritizes safety and security across a variety of industries. Starting at a competitive $21.50 per hour and offering weekly pay, this role provides the flexibility you need while also providing critical support. As a GSOC Operator, you will monitor multiple screens and utilize a range of advanced tools from alarm monitoring systems to international intelligence sources. Your keen eye and analytical skills will help you detect and respond to incidents that might impact our clients' safety and brand image, including anything from severe weather to technical failures. With at least two years of security experience and a valid driver’s license, you'll be equipped to provide top-notch customer service and maintain site-specific policies. Join us at Allied Universal to safeguard our clients and contribute to our culture of safety, purpose, and community engagement!

Frequently Asked Questions (FAQs) for GSOC Operator - Part Time Role at Allied Universal
What are the responsibilities of a GSOC Operator at Allied Universal?

As a GSOC Operator at Allied Universal, you will be responsible for monitoring security systems and various information sources to quickly detect and analyze incidents impacting client safety. You'll provide customer service by responding to emergencies, investigating alarms, and coordinating with security personnel as necessary. This role also involves maintaining safety protocols and helping ensure the security of personnel across various industries.

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What qualifications do I need to apply for the GSOC Operator position at Allied Universal?

To apply for the GSOC Operator position at Allied Universal, candidates must be at least 18 years old and possess a high school diploma or equivalent, or have five years of verifiable experience. Additionally, a minimum of two years of experience in security, military, law enforcement, or government roles is required to ensure candidates are prepared for the responsibilities of the job.

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What is the pay structure for the GSOC Operator position at Allied Universal?

The GSOC Operator position at Allied Universal offers a starting pay of $21.50 per hour, which is paid weekly. The company also provides options for DailyPay, allowing you to access your earnings on a flexible schedule, making this position financially manageable alongside your other commitments.

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What kinds of benefits can I expect as a GSOC Operator at Allied Universal?

When you join Allied Universal as a GSOC Operator, you’ll gain access to a comprehensive benefits package that includes medical, dental, vision, and disability insurance. In addition, employees benefit from paid holidays, sick days, personal days, and vacation time, ensuring a work-life balance that promotes well-being.

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Is previous security experience necessary for the GSOC Operator role at Allied Universal?

Yes, previous security experience is necessary for the GSOC Operator role at Allied Universal. Candidates should have a minimum of two years of experience in security, military, or law enforcement roles to ensure they have the skills and knowledge required to effectively respond to various security situations.

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Common Interview Questions for GSOC Operator - Part Time
How would you handle a security incident as a GSOC Operator?

As a GSOC Operator, I would first assess the situation by gathering information from available monitoring tools. I would then calmly follow our established protocols to respond to the incident, ensuring to communicate effectively with security personnel and any emergency services required. Remaining composed and focused under pressure is key.

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What tools do you expect to use as a GSOC Operator?

In the role of a GSOC Operator, I expect to utilize various monitoring and communication tools, which may include alarm systems, access control software, and open-source intelligence. Familiarity with these technologies will greatly assist me in conducting comprehensive monitoring and quick incident analysis.

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Can you describe your experience in dealing with emergency situations?

In my previous roles, I encountered several emergency situations requiring quick judgment and action. For example, I successfully managed a false alarm by coordinating with local police and ensuring the safety of all personnel present. My training has always emphasized clear communication, authoritative decision-making, and thorough post-incident analysis.

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What do you consider the most important quality for a GSOC Operator to possess?

I believe one of the most crucial qualities for a GSOC Operator is the ability to remain calm under pressure. In this role, you will face various stressful situations; having a clear-minded approach allows for better decision-making and effective responses to incidents.

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How do you prioritize tasks while monitoring multiple screens?

Effective prioritization while monitoring multiple screens can be accomplished through a structured approach. I would initially focus on the most critical alerts or indicators of potential threats. By maintaining an organized workflow, I can manage multiple tasks without becoming overwhelmed or compromising attention to detail.

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How do you keep yourself updated on security protocols?

I regularly participate in training and professional development opportunities to stay informed about the latest security protocols and technologies. I also follow relevant industry publications and engage with professional security organizations to remain knowledgeable about best practices and emerging trends.

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Describe a time when you had to work with a team in a high-stress environment.

In a previous position, our team encountered a serious alarm situation. We acted quickly, assigning roles based on our individual strengths, ensuring clear communication under stress. Our collaborative effort allowed us to resolve the issue effectively, showcasing the importance of teamwork in high-stakes situations.

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What steps would you take if you detected an actual security threat?

Upon detecting an actual security threat, I would immediately follow the protocol for such situations, which involves assessing the nature of the threat, alerting law enforcement, and coordinating with security teams to ensure the safety of all personnel. Documenting the incident for future analysis is also imperative.

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What challenges do you foresee in the GSOC Operator role, and how would you address them?

One challenge may be managing the volume of information from multiple sources. I would address this by employing effective filtering techniques and prioritization strategies to maintain situational awareness. Additionally, continuous training would help enhance my decision-making skills over time.

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Why do you want to work as a GSOC Operator at Allied Universal?

I am drawn to the GSOC Operator role at Allied Universal because it aligns with my passion for security and helping others. The company's commitment to providing comprehensive security solutions and fostering community safety resonates with my professional values, and I see this position as an excellent opportunity to grow my career in a dynamic environment.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Part-time, on-site
DATE POSTED
April 17, 2025

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