Security Officer Flex - Full Time - job 1 of 2

As a Security Officer Flex at Allied Universal, your primary responsibilities include ensuring the safety and security of various facilities. You'll serve as a visible deterrent against crime and unauthorized activities, and you'll be expected to detect, report, and address any suspicious or unsafe situations. Your role will also involve providing exceptional customer service while maintaining regular communication with facility personnel and responding effectively to any crisis situations.

To qualify for the Security Officer Flex position at Allied Universal, you must be at least 18 years old and have a high school diploma or an equivalent qualification. It's preferred that you have prior security experience, along with effective communication skills. A valid driver’s license with a good driving record is essential, especially if your role involves driving between multiple locations. You may also need to pass a background check and drug screening as part of the hiring process.

Yes, Allied Universal offers a comprehensive benefits package for full-time Security Officer Flex positions. This package includes medical, dental, and vision coverage, life insurance, a retirement plan, and employee assistance programs. You will also have access to various discounts and perks, ensuring a rewarding and supportive work environment as you grow in your career.

The work schedule for a Security Officer Flex at Allied Universal is flexible, as you'll be required to work across multiple client locations to cover special projects, call-offs, and vacations. You will need to be available to work any time and day, providing great flexibility in your working hours to meet the needs of the business and the clients.

A successful Security Officer Flex at Allied Universal should demonstrate strong communication skills, both written and verbal, to effectively interact with personnel and the public. Additionally, you should display exceptional customer service abilities and possess the capacity to remain calm under pressure during crisis situations. Having intermediate computer skills to operate technology at client sites is also a plus, as the role often involves using innovative tools.

When faced with a crisis situation, it's important to remain calm and composed. I'll first assess the situation to understand the nature and severity of the issue. Then, I will follow the established protocols and communicate clearly with my team and any affected parties. Following that, I'll ensure that all necessary actions are taken, whether it requires calling for additional support or implementing safety measures, ensuring that everyone's safety is prioritized.

In my previous positions, I have gained valuable experience in monitoring premises and ensuring strict adherence to safety protocols. I'm accustomed to interacting with the public as a deterrent against misconduct, responding to problems effectively, and reporting any incidents to management. This experience has equipped me with the skills to maintain security standards and provide excellent customer service in a variety of environments.

I believe I'm a great fit for the Security Officer Flex role at Allied Universal because of my dynamic communication skills and my commitment to customer service. My background in security has prepared me to be vigilant and proactive when it comes to preventing incidents. Additionally, my adaptability allows me to work in diverse environments and adjust to various client needs effectively.

Prioritizing responsibilities as a Security Officer Flex involves assessing immediate threats or client needs first. I make sure to focus on high-risk areas while also keeping in mind other duties such as observing and reporting. I maintain a flexible mindset, allowing me to adapt to changing circumstances while managing multiple tasks efficiently and effectively.

If I notice a suspicious person, I would first observe carefully to gather as much information as possible about their behavior without confronting them. Then, I'd report my observations to the appropriate personnel or management while ensuring safety and security protocols are followed. Depending on the situation, I may keep an eye on the individual until further assistance arrives.

Effective communication while on duty is accomplished by staying connected with my team and utilizing communication tools effectively. Whether through radios or other technology, I ensure to provide clear updates about the situation on the ground, share any relevant information, and listen actively to instructions and updates from supervisors to ensure a cohesive response to any incidents.

When handling difficult individuals, I focus on de-escalation by maintaining a calm demeanor and active listening. By acknowledging their concerns and providing clear information about policies or security measures, I can often diffuse tension. If necessary, I would also involve a supervisor or call for backup to ensure that the situation is managed professionally and safely.

Essential safety protocols for a Security Officer Flex include thorough observation of the environment, reporting any abnormalities, maintaining clear communication with the team, and understanding emergency procedures. Regularly reviewing and training on these protocols ensures that I remain prepared for any situation that may arise during my shift.

In a previous position, I encountered a situation where a disturbance arose during an event. I had to quickly assess the situation and coordinate with my team to ensure the safety of guests. By remaining calm, issuing clear directions, and working efficiently together, we managed to handle the situation effectively and restore order without causing panic.

The most important attribute of a Security Officer Flex is vigilance. Being observant and attentive to nothing out of the ordinary is crucial in preventing incidents. This vigilance, paired with strong communication skills, allows for effective response and mitigation of risks, ensuring the safety and positivity of the environment we protect.