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Security Officer - Shift Supervisor

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Payrate:$22/Hr.

Full time position

Valid CA Guard card required

 

Allied Universal® is hiring a Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

 

RESPONSIBILITIES:

  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties
  • Cross-training officers to make them more versatile and run site efficiently
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations for positive and negative personnel actions for those under their direct supervision
  • Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
  • Ensure that contract required training and screening elements for security personnel have been met
  • Maintain overtime to minimum or to a predefined level designated by Allied Universal®
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Current and valid driver’s license
  • Must possess one or more of the following:
    • Associate’s degree of higher in any discipline
    • Service in the active-duty military, military reserves, or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one (1) year verifiable and successful security experiences
  • Minimum of two (2) years of verifiable work experience demonstrating the following:
    • Excellent customer service skills
    • Ability to maintain poise and self-control during emergency situations
    • Capability of understanding and applying written and verbal orders, and of composing reports
  • Effective oral and written communication skills; write informatively, clearly, and accurately
  • Planning and organizing skills
  • Proficiency with Microsoft Office Applications
  • Problem solving skills
  • Coaching, mentoring, motivating skills
  • Active listening skills
  • Encourage effective teamwork
  • Assess and evaluate situations effectively
  • Synthesize facts, concepts, principles
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Setting and achieving goals
  • Attending to detail

PREFERRED QUALIFICATIONS:

  • Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
  • Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1360169
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$45760 / YEARLY (est.)
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$45760K
$45760K

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What You Should Know About Security Officer - Shift Supervisor, Allied Universal

Are you ready to step into an exciting role as a Security Officer - Shift Supervisor with Allied Universal® in Glendale? This isn’t just a job; it’s an opportunity to join North America’s leading security and facility services company while enjoying a diverse and inclusive workplace. In this full-time position, earning $22/hr, you’ll be in charge of ensuring the security of a high-profile client’s facility during your designated shift. You’ll oversee a team of officers, providing direction and training, and play a crucial role in maintaining safety, enforcing policies, and deterring criminal activity. You'll also be responsible for making emergency notifications, conducting performance inspections, and contributing to operational improvements. Ideal candidates will have a high school diploma and at least one year of security experience, along with valuable skills in communication, problem-solving, and teamwork. If you’re eager to make a difference while being part of a dedicated team, this is the role for you. Plus, enjoy benefits such as medical, dental, and vision coverage, along with a 401(k) plan. Come join us and help shape a culture that transforms communities and enhances safety for all.

Frequently Asked Questions (FAQs) for Security Officer - Shift Supervisor Role at Allied Universal
What are the key responsibilities of a Security Officer - Shift Supervisor at Allied Universal®?

As a Security Officer - Shift Supervisor at Allied Universal®, you will oversee the security of a high-profile client’s facility, manage a team of security officers, and ensure compliance with all policies and regulations. Your duties include making emergency notifications, providing direction to subordinates, conducting performance inspections, and training new hires to maintain a high standard of service and security.

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What qualifications do I need to apply for the Security Officer - Shift Supervisor position at Allied Universal®?

To apply for the Security Officer - Shift Supervisor role at Allied Universal®, you need a high school diploma or equivalent, a valid CA Guard card, and a current driver’s license. Additionally, you should have at least one year of security experience, excellent communication skills, and the ability to manage emergency situations effectively.

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What benefits can I expect as a Security Officer - Shift Supervisor at Allied Universal®?

As a Security Officer - Shift Supervisor at Allied Universal®, you can look forward to comprehensive benefits that include medical, dental, and vision coverage, basic life insurance, disability insurance, and a 401(k) plan. Additionally, you will receive paid holidays, vacation time, and various company discounts that enhance your overall employment experience.

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What skills are essential for success as a Security Officer - Shift Supervisor with Allied Universal®?

Success as a Security Officer - Shift Supervisor with Allied Universal® depends on a combination of skills including excellent customer service, strong communication, effective problem-solving abilities, and proficiency in Microsoft Office Applications. Additionally, skills in coaching and mentoring your team are crucial to ensuring effective teamwork and operational efficiency.

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How does Allied Universal® support career growth for Security Officer - Shift Supervisors?

Allied Universal® supports career growth for Security Officer - Shift Supervisors through comprehensive training programs, opportunities for cross-training among roles, and career advancement pathways within the organization. The commitment to employee development helps ensure that team members can continually enhance their skills and progress in their careers.

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Common Interview Questions for Security Officer - Shift Supervisor
What is your experience in managing a security team?

In your response, focus on your previous supervisory roles, the size of teams you’ve managed, and specific situations where you successfully led your team to achieve security objectives or improved service delivery.

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How would you handle an emergency situation at a facility?

Demonstrate your understanding of emergency protocols, your ability to remain calm under pressure, and how you would communicate effectively with your team and emergency services to manage the situation.

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Can you discuss a time you resolved a conflict within your team?

Share a specific instance, describing the conflict, your approach to mediation, and the outcome. Highlight your interpersonal skills and emphasize why conflict resolution is vital in a supervisory role.

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Describe your approach to training new security officers.

Outline how you would provide training, including methods like shadowing, hands-on experience, and feedback. Emphasize the importance of on-the-job training in preparing new hires for real situations.

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What strategies do you use for effective communication with your team?

Discuss techniques like regular briefings, use of clear and concise directives, and available channels for open communication. Highlight how fostering communication nurtures teamwork and effectiveness.

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How do you ensure compliance with security policies and procedures?

Explain your method for regularly reviewing policies with your team, conducting inspections, and training officers to reinforce these standards. Mention how you address any breaches of protocol.

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What customer service skills do you bring to the role of Security Officer - Shift Supervisor?

Talk about your experience dealing with the public, how you handle difficult customers, and your commitment to maintaining a safe yet welcoming environment. Include specific examples if possible.

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How do you prioritize tasks during your shift?

Share your approach to situational assessment, identifying critical tasks versus routine duties, and how you adapt to dynamic situations while ensuring all responsibilities are met.

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Can you give an example of a security improvement you implemented?

Provide a detailed account of an improvement initiative you proposed or executed. Discuss the challenges you faced, the steps taken, and the positive impact it had on security operations.

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What role does teamwork play in the position of Security Officer - Shift Supervisor?

Discuss how teamwork is essential for successful security operations, sharing examples of how collaboration with your team has led to improved outcomes and fostered a strong security culture.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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DATE POSTED
April 10, 2025

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