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Security Site Supervisor - Unarmed - job 4 of 8

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Apply today and secure a career that's committed to you!

 

$26.00/ Hourly

 

Paid Orientation!

Uniforms and Equipment at no cost!

 

Daily and Weekly pay - You pick when you get paid!

 

Valid Driver's License - AU Driver Policy Requirements!

 

Offer Medical, Dental, Vision and 401k for Full-Time Employees!

 

 

Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Security Account Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

 

RESPONSIBILITIES:

  • Manage daily site operations; coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards
  • Outline task and responsibilities for all security officer and lead/supervisory roles
  • Ensure that all Post Orders and Operating Procedures are followed and updated as required
  • Ensure compliance with First/CPR/AED training requirements
  • Conduct Root Cause Analysis as needed and coordinate with client on-site investigations
  • Perform access control and visitor management audits on a daily basis
  • Create and update Access Control Clearances as needed
  • Complete daily site audits and compile monthly site reports in SharePoint
  • Plan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by National Training Manager
  • Provide information briefings and training sessions in response to Client or Security Account Manager requests
  • Maintain technical proficiency in assigned area by reviewing policies and procedures for all client locations
  • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
  • Maintain confidentiality of all information and data
  • Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted
  • Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations
  • Conduct daily patrol tour reviews
  • Conduct quarterly door checks and badge audits
  • Communicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidates
  • Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
  • Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
  • Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
  • Must possess, or be able to obtain within 60 days of hire. Cardiopulmonary Resuscitation (CPOR) certification (training will be provided)
  • Must possess one or more of the following:
    • Associate's degree or higher in Criminal Justice
    • Military service, corrections, or law enforcement experience
    • Minimum of two years verifiable and successful supervisory experience in security-related industry
  • Proficient in computers and productivity software
  • Ability to monitor surveillance and alarm response
  • Exceptional customer service skills
  • Excellent oral and written communication skills
  • Capacity to multi-task, to work under pressure, and to think through a problem before making a decision
  • Ability to efficiently handle crisis situations at the client site
  • Able to utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Customer Service Experience in a multitasking work environment
  • Data center experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1365171
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

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$54000K
$54000K

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What You Should Know About Security Site Supervisor - Unarmed, Allied Universal

Join the Allied Universal® team as a Security Site Supervisor in Houston and step into a role where you can truly make a difference. At Allied Universal®, we believe in creating a work environment that inspires purpose and fosters a diverse culture. This position offers a starting pay of $26.00 per hour with flexible payment options—you choose when you get paid! You’ll receive uniforms and equipment at no cost, along with an excellent range of benefits including medical, dental, vision, life insurance, and a 401(k) plan for full-time employees. As a Security Site Supervisor, you’ll be the heartbeat of our operations, coordinating top-notch services to our clients. You will supervise security personnel, ensuring they receive quality training and support, while acting as the liaison between customers and your dedicated team. Your responsibilities will include conducting daily audits, managing training programs, and fostering a culture of communication and problem-solving amongst your staff. If you possess supervisory experience in the security field, excellent decision-making skills, and a commitment to exceptional service, we would love to hear from you. Join us at Allied Universal® and take a big step toward a fulfilling career!

Frequently Asked Questions (FAQs) for Security Site Supervisor - Unarmed Role at Allied Universal
What are the main responsibilities of a Security Site Supervisor at Allied Universal®?

As a Security Site Supervisor at Allied Universal®, you will oversee daily site operations, manage staff, and ensure high-quality service delivery. This includes conducting training for security personnel, performing audits, handling client communications, and ensuring compliance with safety protocols. Your role is critical in maintaining the security and safety of the assigned site while also supporting your team.

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What qualifications are needed to become a Security Site Supervisor with Allied Universal®?

To qualify as a Security Site Supervisor at Allied Universal®, candidates must have a high school diploma or equivalent. Additionally, you need two years of supervisory experience in a security-related field and must be capable of obtaining CPR certification. An associate’s degree in Criminal Justice or relevant military or law enforcement experience is preferred, along with strong computer skills and exceptional communication abilities.

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What benefits do Security Site Supervisors receive at Allied Universal®?

Security Site Supervisors at Allied Universal® enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, a retirement plan, and employee assistance programs. Full-time employees also have access to paid holidays and vacation days. This robust package aims to support your well-being both personally and professionally.

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What kind of training will I receive as a Security Site Supervisor at Allied Universal®?

Allied Universal® offers thorough training for Security Site Supervisors, ensuring you meet corporate training standards. You will participate in site-specific training tailored to the needs of your assigned site, alongside ongoing development opportunities to enhance your technical and professional skills and to maintain compliance with safety requirements.

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How does Allied Universal® promote career advancement for Security Site Supervisors?

Allied Universal® is committed to the professional growth of its employees. As a Security Site Supervisor, you will have access to performance management tools such as coaching and annual evaluations to foster your development. The company also encourages participation in additional training sessions to enhance your capabilities, making advancement opportunities readily available.

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Common Interview Questions for Security Site Supervisor - Unarmed
What experience do you have that qualifies you for the Security Site Supervisor position?

When answering this question, focus on specific supervisory experiences in the security field that highlight your leadership, decision-making skills, and ability to manage conflicts. Use examples that illustrate your capacity to train staff and ensure compliance with security protocols.

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How do you handle crisis situations at a security site?

In answering this query, emphasize your problem-solving skills and calm demeanor. Discuss a specific incident where you managed a crisis, highlighting how you assessed the situation, communicated with your team, and implemented a solution efficiently. Demonstrating poise under pressure is key.

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What strategies do you use to maintain morale among your team?

Focus on examples of recognition programs, open communication, and team-building activities that you've utilized to enhance morale. Share how you empower your staff through effective coaching and recognition of their contributions to foster a positive working environment.

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Can you explain the importance of post orders and operating procedures?

When addressing this question, share why adherence to post orders and operating procedures is crucial for maintaining security regulations and ensuring the safety of personnel and property. Discuss how you ensure these protocols are followed and updated regularly within your team.

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How do you prioritize tasks in a fast-paced security environment?

Describe your strategies for prioritization, such as using task management tools and assessing urgency versus importance. Provide a real-life example of a time when you successfully managed competing demands on your time.

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What role does training play in the effectiveness of security personnel?

Discuss the impact of continuous training on enhancing security personnel skills and response times in various situations. Provide examples where ongoing training significantly improved service delivery and team readiness in your previous roles.

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How do you handle disagreements among security personnel?

Emphasize the importance of conflict resolution skills. Share a specific strategy you've employed to mediate disputes, ensuring that all sides feel heard and that a constructive resolution is reached.

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What tools do you utilize for scheduling and reporting?

Talk about your experience with scheduling and reporting software, specifically mentioning WinTeam if applicable. Detail how these tools can enhance operational efficiency and accuracy in reporting and managing schedules.

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How do you maintain confidentiality regarding sensitive information?

Explain your understanding of the importance of confidentiality in security roles and discuss specific steps you take to safeguard sensitive information, such as training staff on data handling and access protocols.

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Why do you want to work for Allied Universal® as a Security Site Supervisor?

Use this question to express your alignment with the company's values, including its commitment to diversity and community service. Discuss your career aspirations and how working at Allied Universal® can help you achieve your professional goals while contributing positively to the team.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

652 jobs
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Full-time, on-site
DATE POSTED
April 10, 2025

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