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Shift Supervisor - Flex

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Become One Of Our Success Stories!

  • Starting Wage $19.66 / Hour
  • Must Be 21+ Years Of Age.
  • Must Have 2+ Years Of Experience.
  • Must Have A Valid Driver’s License.
  • Paid Orientation And Training!
  • Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!

Allied Universal® is hiring a Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

 

RESPONSIBILITIES:

  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties
  • Cross-training officers to make them more versatile and run site efficiently
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations for positive and negative personnel actions for those under their direct supervision
  • Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
  • Ensure that contract required training and screening elements for security personnel have been met
  • Maintain overtime to minimum or to a predefined level designated by Allied Universal®
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Current and valid driver’s license
  • Must possess one or more of the following:
    • Associate’s degree of higher in any discipline
    • Service in the active-duty military, military reserves, or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one (1) year verifiable and successful security experiences
  • Minimum of two (2) years of verifiable work experience demonstrating the following:
    • Excellent customer service skills
    • Ability to maintain poise and self-control during emergency situations
    • Capability of understanding and applying written and verbal orders, and of composing reports
  • Effective oral and written communication skills; write informatively, clearly, and accurately
  • Planning and organizing skills
  • Proficiency with Microsoft Office Applications
  • Problem solving skills
  • Coaching, mentoring, motivating skills
  • Active listening skills
  • Encourage effective teamwork
  • Assess and evaluate situations effectively
  • Synthesize facts, concepts, principles
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Setting and achieving goals
  • Attending to detail

PREFERRED QUALIFICATIONS:

  • Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
  • Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1364189
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$40900 / YEARLY (est.)
min
max
$40900K
$40900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shift Supervisor - Flex, Allied Universal

Join the dynamic team at Allied Universal® as a Shift Supervisor - Flex in Indianapolis, where your expertise is vital in providing security to a high-profile client’s facility! This role not only offers a starting wage of $19.66 per hour but also provides valuable paid training to prepare you for success. If you hold a valid driver’s license and boast over two years of experience in security or a related field, this is the perfect opportunity for you to thrive. As a Shift Supervisor, you'll not only oversee the day-to-day security operations but also guide and support a dedicated team of security officers, ensuring they perform their duties effectively. You'll be responsible for implementing security measures, training staff, and maintaining high standards of service. Moreover, you'll have the chance to make a tangible impact by offering productivity and cost-reduction recommendations to management. At Allied Universal®, we believe in a strong work-life balance and prioritize your well-being with excellent benefits, including medical, dental, and retirement plans, all available after 60 days for full-time employees. If you’re looking for a rewarding career that provides purpose and allows you to serve your community, this Shift Supervisor position is the ideal match for you. Come be part of our success story and contribute to maintaining safety and security in your area!

Frequently Asked Questions (FAQs) for Shift Supervisor - Flex Role at Allied Universal
What are the main responsibilities of a Shift Supervisor at Allied Universal® in Indianapolis?

The Shift Supervisor at Allied Universal® in Indianapolis oversees the security of a designated facility, ensuring that all security measures are followed. Key responsibilities include directing subordinates, conducting training, making recommendations for security improvements, and maintaining high-quality service standards. Additionally, supervisors are tasked with staff scheduling, performance inspections, and ensuring compliance with contractual obligations.

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What qualifications are required for a Shift Supervisor position at Allied Universal®?

To qualify for the Shift Supervisor role at Allied Universal®, candidates must possess a high school diploma or equivalent and a current driver’s license. Experience is crucial, with a minimum of two years in a related field and one year of verifiable security experience preferred. Key skills include excellent communication, customer service, problem-solving abilities, and proficiency with Microsoft Office applications.

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What benefits does Allied Universal® offer to Shift Supervisors?

Allied Universal® provides a comprehensive benefits package to its Shift Supervisors, including medical, dental, and vision coverage, life insurance, and a 401(k) plan after 60 days of employment. Employees enjoy paid holidays, vacation time, and other perks that contribute to a positive work-life balance, making this position not just a job but a rewarding career.

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What training does one receive as a Shift Supervisor at Allied Universal®?

As a Shift Supervisor at Allied Universal®, you'll undergo paid orientation and training designed to equip you with the necessary skills to excel in the role. This training includes vital security protocols, customer service techniques, and emergency response procedures to ensure you can lead your team confidently and effectively.

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How does Allied Universal® ensure compliance with security policies for Shift Supervisors?

Allied Universal® emphasizes compliance through regular inspections of security personnel and their job performance. Shift Supervisors are responsible for ensuring all staff meet training and screening requirements as defined in site post orders. By implementing regular check-ins and providing constructive feedback, Supervisors help maintain high standards of service and adherence to security policies.

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Common Interview Questions for Shift Supervisor - Flex
Can you describe your experience in security management for the Shift Supervisor role?

When answering this question, highlight specific instances where you've managed a team or handled a security crisis. Discuss your approach to maintaining safety and compliance, while also emphasizing your leadership and communication skills.

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How do you prioritize the training of your subordinates as a Shift Supervisor?

Emphasize the importance of thorough training for security personnel to ensure their readiness and effectiveness. You can describe methods you've employed to cross-train officers, ensuring they can adapt to various situations and contribute to an efficient operation.

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What strategies do you use to manage conflict among team members?

Talk about your approach to conflict resolution, highlighting the importance of active listening and mediation techniques. Provide examples of how you have successfully resolved disputes in the past to keep the team focused on their primary objectives.

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How do you ensure compliance with contractual and legal security requirements?

Discuss the regular review of site post orders and compliance guidelines. Mention how you conduct routine audits and inspections to ensure that all security measures are in line with contractual obligations, continuously training your team on these requirements.

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How do you motivate your team under challenging circumstances?

Share your strategies for maintaining morale, such as recognizing individual contributions, promoting open communication, and fostering a supportive atmosphere. Highlight instances where your leadership has helped your team stay focused during stressful situations.

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What experience do you have with emergency preparedness protocols?

Describe your previous training or experiences related to emergency management, including any certifications or specific situations where you've had to respond to emergencies. This could include managing evacuations or executing emergency plans effectively.

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How do you handle overtime and scheduling issues within your team?

Explain your approach to scheduling, emphasizing the need for fairness and transparency. Discuss your methods for managing overtime effectively while ensuring optimal coverage and setting clear expectations with your team.

Join Rise to see the full answer
What role does customer service play in the Shift Supervisor position?

Highlight that excellent customer service is paramount in security roles, as supervisors often represent the company to clients and the public. Discuss how you train your team to engage positively with clients while ensuring security protocols are still maintained.

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Can you give an example of a security challenge you helped resolve?

Provide a specific example from your past experience where you identified a security issue and implemented a successful solution. Describe the situation, the actions you took, and the outcome to illustrate your problem-solving skills.

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How do you keep yourself updated on security trends and technologies?

Mention your commitment to ongoing education and training in security practices, such as attending workshops, reading industry publications, or collaborating with other professionals. Demonstrating your proactive approach to staying informed showcases your dedication to the role.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 10, 2025

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