Product Integrity Analyst - job 1 of 2
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Product Integrity Analyst will provide critical tactical and strategic support to the daily operations activities. The PI Analyst is responsible for ensuring the quality and compliance of products throughout their lifecycle. This role involves conducting investigations of quality concerns, analyzing data, and collaborating with cross-functional teams to maintain high product standards. The Product Integrity Analyst will be instrumental in identifying product defects & driving corrective actions.
RESPONSIBILITIES
Data Analysis and Reporting:
- Monitor and track reported issues, ensuring timely resolution and follow-up with relevant teams.
- Analyze investigation tracker and customer / store feedback identify product quality trends, potential risks, and areas for improvement.
- Prepare and present regular reports on product quality metrics, inspection results, and audit outcomes to management on a weekly / monthly cadence.
- Monitor failure rates and help implement corrective actions when necessary.
- Ability to learn and navigate alo corporate product data systems.
Cross-Functional Collaboration:
- Work closely with Cross Functional Teams, and, 3rd party audit inspection.
- Ability to gather and present information to drive solutions to identified quality issues.
- Collaborate with vendors and suppliers.
Risk Management:
- Identify and assess risks related to product quality, safety, and integrity.
- Assist in the development and implementation of risk mitigation strategies.
Root Cause Analysis:
- Communicate effectively with production, quality control, and factory teams to ensure corrective actions are implemented.
- Lead efforts to implement corrective and preventive actions (CAPAs).
- Investigate product quality failures and identify root causes.
Process Improvement:
- Analyze inspection reports, testing results, and defect trends to identify recurring problems and improvement opportunities.
- Provide insights and recommendations for process improvements to prevent future quality issues.
Documentation and Tracking:
- Maintain accurate and organized records of inspections, audits, compliance-related documentation, & reporting.
QUALIFICATIONS
- 3-5 Years progressive experience in product creation, quality, or related field.
- Ability to navigate & command software up to and including Smartsheet, Microsoft Office - Excel & PowerPoint.
- Self-directed with amazing follow-up skills & extremely detail oriented.
- Ability to successfully multitask and manage a variety of competing projects simultaneously.
- Excellent verbal and written communication skills.
- Strong analytical mindset and problem-solving ability.
- Proficiency in process improvement methodologies.
- Strong sense of curiosity & willingness to learn.
The base salary range for this position is $70,000-$75,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.
Average salary estimate
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At Alo, we’re all about mindful movement, a philosophy that we bring to every aspect of our work. We’re excited to announce that we're on the lookout for a Product Integrity Analyst to join our passionate team in Commerce, California. In this vital role, you will be the backbone of our product quality assurance efforts, ensuring that our products not only meet but exceed the expected standards of excellence. As a Product Integrity Analyst, your responsibilities include monitoring data, conducting thorough investigations into quality concerns, and collaborating with various teams to implement effective corrective actions. You’ll dive deep into analyzing customer feedback and quality trends, presenting these insights to management with clarity and confidence. A part of your role will also involve assessing risks related to product safety and quality while working closely with our vendors and suppliers to foster a high-quality production process. Your keen attention to detail and remarkable problem-solving skills will be essential in identifying root causes of product failures and contributing to innovative process improvements. With 3-5 years of experience in quality assurance or a related field, you'll leverage your analytical mindset and software proficiency to elevate our product offerings. Join us at Alo, where your work can truly make a difference in the lives of our customers and the communities we serve.
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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...
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