Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Duet, Medical Support Worker image - Rise Careers
Job details

Duet, Medical Support Worker

Job Title

Duet, Medical Support Worker

Hours Required

40

Job Description and Hours

The Medical Support Worker (MSW) is responsible for supporting the nursing staff in administering medical care to people supported with various medical needs at the Medical Support Units, Jerry Graesser Center (JGC) and in the community. The MSW functions as a member of the individual support planning team and provides the person with the support needed to assure as much independence as possible. The MSW will encourage and provide opportunities for persons in service to make decisions and to participate in the community. The MSW is also responsible for assisting in training new employees and for transporting people to appointments and events in the community. Work assignments are varied and include daytime, evening, overnight, weekend shifts, and holidays.

ESSENTIAL JOB FUNCTIONS:

Reports to work as scheduled and consistently demonstrates dependability and punctuality.

The ability to provide services on a flexible basis, including working a variety of hours, locations and days including some holidays.

Adheres to the agency’s core values and mission with complete regard for the dignity and respect of each person.

Maintains confidentiality of people supported.

Assess strengths/needs of the person receiving services. Develop, implement, and evaluate program goals.

Have good communication skills to be able to communicate any medical concerns and effectively communicate with parents, guardians, and appropriate agency employees. Communicate to the supervisor any issues which may impact the individual, the family, and/or services.

Recognizes emergency situations and implements appropriate emergency procedures when indicated.

Administers medication as prescribed following doctor’s orders and utilizing the correct agency procedures.

Submits time sheets and other paperwork promptly according to policy.

Tends to the daily living needs which can include grooming and hygiene needs, grocery purchasing, menu planning, household management, cooking, care of clothing, etc.

Ensures the upkeep and appearance of environments which can include household cleaning, yard care, and timely reporting of maintenance needs to supervisor.

Attends daily to financial needs which can include entering transactions, establishing, balancing accounts, ensuring bills are paid on a timely basis, and assisting people in budgeting their money. Provides and promotes community access needs which can include planning and organizing recreational activities within appropriate social environments and providing/arranging transportation when needed.

Attends all meetings, appointments, and training as assigned by supervisor.

Conducts all duties in a professional manner which includes meeting timelines, maintaining appropriate and professional manner in all areas, and submitting quality written work products.

OTHER JOB DUTIES:

Assists the nurse with admissions and transfers to hospital of the people supported.

Assists the nurse with treatments and cares following training and with supervision by the nurse.

All other duties as assigned, which are necessary and appropriate for provision of quality services.

EDUCATION, TRAINING AND EXPERIENCE:

Must be at least 18 years of age.

Must have a high school diploma or GED.

Active on the Nebraska nurse aide registry is helpful but not required.

2 years’ experience in human services preferred.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

Ability to pass a criminal background and Adult Protective/Child Protective Services check.

Must possess and maintain a current, valid driver’s license, pass a driving record check and may, depending on agency needs, be required to have available an automobile with required State insurance coverage for purposes of transporting persons in services.

Ability to communicate clearly, both orally and in writing.

Ability to read, understand and effectively utilize written materials and directions.

Ability to multi-task skills.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Must be able to lift at least 70 pounds.

Must be able to bend, stoop, kneel, squat, walk, sit, stand, climb, push, carry, and grasp.

Will be exposed to and drive in all weather and traffic conditions.

ESSENTIAL DRIVER RESPONSIBILITIES:

Provides assistance to individuals boarding or exiting the vehicle.

Ensures that all ambulatory individuals are seated, and seat belts are properly used and secured. Ensures that individuals in wheelchairs are properly secured in the van prior to departing.

Maintain van safety in accordance with all Duet policies and procedures.

Keeps van interior clean at all times.

Transports or assists in transporting passengers in a safe, comfortable, and responsible manner in all weather and traffic conditions.

Maintains motor vehicle through daily visual checks as required by the “Daily Vehicle Safety Checklist” and report promptly any defects or problems discovered while vehicle is in operation.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Duet, Medical Support Worker, Alpha School

At Duet in Omaha, Nebraska, the Medical Support Worker (MSW) plays a crucial role in ensuring our clients receive the best possible medical care and support. You'll find yourself working alongside dedicated nursing staff, assisting in the administration of healthcare and promoting independence among those we serve. As an MSW, you will be an essential part of the individual support planning team, focusing on creating an empowering environment that encourages decision-making and participation in the community. Your duties will range from helping with daily living needs like hygiene and meal planning to facilitating transportation for medical appointments and community events. Flexibility is key in this role, as you'll work varied hours, including evenings, weekends, and holidays. Additionally, you will assist in training new employees, communicate effectively with family members and colleagues, and maintain confidentiality at all times. Our core values emphasize dignity and respect for each individual, so your ability to connect and communicate is vital. Qualifications include a high school diploma or GED and at least two years of experience in human services is preferred. We welcome you to join us at Duet, where you can make meaningful contributions and support individuals in thriving within their communities.

Frequently Asked Questions (FAQs) for Duet, Medical Support Worker Role at Alpha School
What are the responsibilities of the Medical Support Worker at Duet?

As a Medical Support Worker at Duet, your main responsibilities include assisting nursing staff in medical care, supporting daily living activities, and promoting community participation for the individuals you serve. You will conduct needs assessments, implement program goals, manage transportation to appointments, and maintain a clean and safe living environment, all while fostering independence and encouraging decision-making.

Join Rise to see the full answer
What qualifications do I need to apply for the Medical Support Worker position at Duet?

To qualify for the Medical Support Worker role at Duet, candidates must be at least 18 years old and have a high school diploma or GED. While being active on the Nebraska nurse aide registry is beneficial, it is not mandatory. Having a minimum of two years of experience in human services is preferred, and candidates must also pass a criminal background check.

Join Rise to see the full answer
Does the Medical Support Worker role at Duet require any specific skills?

Yes, the Medical Support Worker position at Duet requires strong communication skills, the ability to multitask, and a commitment to maintaining confidentiality. Physical abilities are also essential, including the capacity to lift at least 70 pounds and perform various physical tasks such as bending, stooping, and driving safely.

Join Rise to see the full answer
What work schedule can I expect as a Medical Support Worker at Duet?

At Duet, the Medical Support Worker typically works varied hours that may include daytime, evening, overnight, and weekend shifts, in addition to holidays. Flexibility in your schedule is essential to meet the needs of the individuals you support.

Join Rise to see the full answer
How does Duet ensure the quality of services provided by the Medical Support Worker?

Duet emphasizes adherence to core values and mission, ensuring that all Medical Support Workers demonstrate dependability and professionalism. Regular training sessions and team meetings help maintain high service quality standards. Moreover, workers are encouraged to communicate openly about any challenges faced, enabling continuous improvement in service delivery.

Join Rise to see the full answer
Common Interview Questions for Duet, Medical Support Worker
Can you describe your experience working in human services?

When discussing your experience, focus on specific roles where you provided direct support to individuals, highlighting any particular challenges you faced and how you effectively addressed them. Mention any relevant training or certifications that served to enhance your skills.

Join Rise to see the full answer
How do you handle emergencies when providing medical support?

In your answer, illustrate your ability to remain calm under pressure. Discuss protocols you follow when emergencies arise, including recognizing symptoms, communicating with medical professionals, and implementing safety procedures.

Join Rise to see the full answer
What strategies do you use to foster independence in individuals you support?

Share specific examples of how you encourage decision-making among those you serve. Explain how you assess their strengths and needs, design personalized support strategies, and celebrate their achievements, no matter how small.

Join Rise to see the full answer
How do you communicate effectively with families and guardians?

Effective communication is built on empathy and clarity. Highlight your approach to actively listening, providing regular updates, and collaborating on care plans. Share examples of difficult conversations you've navigated successfully.

Join Rise to see the full answer
What do you find challenging about working as a Medical Support Worker?

Acknowledge real challenges, such as time management or balancing multiple needs at once. Discuss how you cope with these challenges, perhaps by prioritizing tasks, staying organized, and seeking support from the team when necessary.

Join Rise to see the full answer
Can you give an example of a time you worked as part of a team?

Describe a specific project or situation where teamwork was critical to achieving a goal. Focus on your role, the actions you took to foster collaboration, and the positive outcomes that resulted from your team's efforts.

Join Rise to see the full answer
How do you ensure the confidentiality of the individuals you support?

Emphasize your understanding of privacy regulations and the methods you use to safeguard sensitive information. Mention how you maintain professional boundaries and the importance of creating trust in your relationships with clients.

Join Rise to see the full answer
What training or certifications do you have related to medical support?

Discuss any relevant certifications or training you've undertaken, like CPR or first aid, and how these have prepared you for the Medical Support Worker role at Duet. Showcase any ongoing education you've pursued to stay updated.

Join Rise to see the full answer
Describe a time when you had to advocate for someone you supported.

Give a specific example of advocacy that demonstrates your dedication to empowering individuals. Describe the situation, your approach to ensuring their voice was heard, and the positive changes that came as a result of your advocacy.

Join Rise to see the full answer
Why do you want to work at Duet as a Medical Support Worker?

Express your passion for supporting individuals with medical needs and how this aligns with Duet's mission. Mention any research you've done on the company’s values and how you believe you would contribute to their goals significantly.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
Posted 22 hours ago
Photo of the Rise User
Domino's Hybrid Phoenix, Arizona, United States
Posted 6 hours ago
LHC Career Site Hybrid Warner Robins, Georgia, United States
Posted 13 hours ago
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!