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Part-Time Amazon [Customer Service] Jobs – Remote Work Opportunities

Job description


Job Summary


Type: Part-Time


Salary: Competitive Hourly Rate


Working Hours: Under 4 hours per day


Company: Amazon Inc.


Location: Remote (Work from Home)


Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, Flexible Working Hours


Description


Are you looking for a flexible, part-time job that allows you to work from the comfort of your home? Amazon Inc. is seeking motivated and customer-focused individuals to join our customer service team. As a part-time Amazon Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. This role is perfect for those who thrive in a fast-paced environment and have a passion for helping others.


Key Responsibilities


• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

• Resolve product or service problems by clarifying the customer’s complaint and determining the cause of the problem.

• Provide accurate and complete information by using the right methods/tools.

• Assist customers with placing orders, tracking shipments, and processing returns.

• Follow communication procedures, guidelines, and policies.

• Keep records of customer interactions and transactions.

• Constantly strive to improve customer satisfaction through effective communication and problem-solving skills.


Requirements


• High school diploma or equivalent.

• Strong communication skills, both written and verbal.

• Ability to work independently and manage time effectively.

• Previous customer service experience preferred.

• Proficient in using computers and various software applications.

• Reliable internet connection and a quiet workspace.

• Positive attitude and a proactive approach to problem-solving.


Benefits


• Health Insurance

• Dental Insurance

• Paid Training

• Paid Vacations

• Flexible Working Hours


Educational Qualifications


• High school diploma or equivalent is required. Further education in customer service or related fields is a plus.


Experience


• Previous customer service experience is preferred but not mandatory. Training will be provided to the right candidates.


Company Overview


Amazon Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. We aim to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Join us and become a part of a dynamic team that is dedicated to innovation, excellence, and customer satisfaction.


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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

2079 jobs
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
DATE POSTED
October 4, 2024

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