Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Director - Credit & Fraud Risk image - Rise Careers
Job details

Director - Credit & Fraud Risk - job 10 of 10

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

About Credit & Fraud Risk Finance

Credit & Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.  This position will be part of a highly talented team with strong intellectual curiosity.

How will you make an impact in this role?

This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing & Finance teams.

Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisions

Drive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysis

Develop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)

Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targets

Evaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.

What You’ll Bring:

This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.

Minimum Qualifications:

·       8+ years of experience in Finance Data Analytics & Profitability

·       Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights

·       Superior attention to detail - demonstrate exemplary organizational and problem-solving skills

·       Communication Skills – Synthesize data into an easy-to-understand story & articulate key messages across multiple audiences

·       Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter

·       Leadership – Act & lead with courage, build relationships, make decisions quickly & influence change.  Do you drive results?

·       Proficiency in SQL

·       BS. in Finance or relevant field

Preferred Qualifications:

·       MBA preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$167500 / YEARLY (est.)
min
max
$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director - Credit & Fraud Risk, American Express

Join American Express as a Director - Credit & Fraud Risk and be part of a dynamic team that's committed to making a real impact! Here at Amex, we believe that the right support can empower people and businesses to achieve incredible things. When you join us, you're not just taking on a job; you're joining a diverse community where your contributions will be recognized, and your growth is prioritized. In this role, you'll collaborate closely with Risk Management, Finance, and various teams to produce valuable insights that drive business decisions. With a focus on analytics, you'll analyze customer behaviors and develop strategies that influence financial outcomes. Your leadership will be pivotal as you guide a talented team, leveraging your expertise in data analytics and thought leadership to ensure our strategies align with our long-term growth targets. You'll have the unique opportunity to use advanced data tools and technologies, helping to establish profitability linkages and shape the strategic direction of the company. If you thrive in an agile environment and are ready to lead with courage, your journey in finance could start here with Team Amex. Ready to make your mark? Let's lead the way together!

Frequently Asked Questions (FAQs) for Director - Credit & Fraud Risk Role at American Express
What are the key responsibilities of the Director - Credit & Fraud Risk at American Express?

As a Director - Credit & Fraud Risk at American Express, your main responsibilities include leading a team that supports Risk Management in assessing strategic decisions, analyzing customer behaviors for profitability, and driving credit-related insights to key stakeholders across various divisions. You will also be responsible for conducting enterprise analytics to inform business decisions and proactively identify opportunities for revenue generation or expense reduction.

Join Rise to see the full answer
What qualifications do I need to apply for the Director - Credit & Fraud Risk position at American Express?

To apply for the Director - Credit & Fraud Risk position at American Express, you should have a minimum of 8+ years of experience in Finance Data Analytics and Profitability. A Bachelor's degree in Finance or a relevant field is required, with an MBA preferred. Strong analytical skills, attention to detail, and excellent communication abilities are also essential to succeed in this role.

Join Rise to see the full answer
How does American Express support employees in the Director - Credit & Fraud Risk role?

American Express offers extensive support for employees in the Director - Credit & Fraud Risk role through various benefits, career development opportunities, and a flexible working model. You'll have access to competitive salaries, bonus incentives, comprehensive health insurance, and ongoing training, allowing you to grow both personally and professionally.

Join Rise to see the full answer
What tools and technologies will I work with as a Director - Credit & Fraud Risk at American Express?

In the role of Director - Credit & Fraud Risk at American Express, you'll engage with advanced data tools and technologies to leverage analytics effectively. Proficiency in SQL is crucial, as you'll be mining and analyzing data to identify trends and develop credit risk strategies. Your work will directly influence key financial decisions and enhance the overall business strategy.

Join Rise to see the full answer
What is the company culture like for the Director - Credit & Fraud Risk at American Express?

The company culture at American Express for the Director - Credit & Fraud Risk role emphasizes collaboration, inclusivity, and a commitment to diversity. Team members are encouraged to bring their whole selves to work, fostering an environment where everyone is respected and valued. You'll find a supportive community that champions your success and well-being, making it an ideal place to grow your career.

Join Rise to see the full answer
Common Interview Questions for Director - Credit & Fraud Risk
Can you describe your experience with data analytics and how it applies to credit risk management?

In responding to this question, highlight your relevant experience with data analytics, providing specific examples of projects you've worked on that relate to credit risk management. Emphasize the tools you utilized, such as SQL, and how your insights contributed to strategic business decisions.

Join Rise to see the full answer
How do you prioritize tasks when leading a team focused on credit and fraud risk analysis?

When asked this question, discuss your approach to prioritizing tasks based on urgency, importance, and the impact on business outcomes. Mention how you communicate gaps or changes in priorities to your team, ensuring alignment and clarity in your objectives.

Join Rise to see the full answer
What strategies have you implemented to drive insights from credit-related data?

Focus on discussing specific strategies you've applied to derive insights from credit data, such as statistical methods or data visualization tools. Speak to how these approaches helped in identifying trends and informed decision-making processes within your previous roles.

Join Rise to see the full answer
Describe a challenging project you've led in your career. What was your approach?

When addressing this question, recount a specific project that posed challenges. Explain your methods for overcoming obstacles, collaborating with stakeholders, and ensuring the project remained on track. Highlight the lessons learned from this experience and how it shaped your leadership style.

Join Rise to see the full answer
How do you ensure compliance with credit risk governance and controls?

Emphasize the importance of governance in credit risk management. Share your experiences with maintaining compliance, conducting audits, and implementing best practices. Discuss your proactive approach to identifying and mitigating potential risks before they escalate.

Join Rise to see the full answer
How would you communicate complex data findings to a non-technical audience?

In your response, detail your method for simplifying complex data insights. Highlight your focus on storytelling, using visuals, and tailoring your message to your audience's level of understanding. Provide examples that illustrate your ability to engage different stakeholders effectively.

Join Rise to see the full answer
What tools do you use for data analysis and reporting in finance?

Discuss your proficiency in various data analysis tools, such as SQL, Tableau, or Excel. Explain how you leverage these tools for reporting and analytics, and provide a brief overview of specific projects where these tools played a crucial role in your decision-making process.

Join Rise to see the full answer
Can you talk about a time when you influenced change within your organization?

Share a specific instance where your actions led to significant change. Describe your strategy for building support among stakeholders and successfully implementing new processes or policies that benefitted the organization.

Join Rise to see the full answer
What do you believe is the most critical factor in managing credit risk?

Reflect on your perspectives about credit risk management, discussing aspects such as data accuracy, proactive risk monitoring, and the need for a collaborative approach across departments. Make sure to back up your views with examples from your experience.

Join Rise to see the full answer
Why do you want to work as a Director - Credit & Fraud Risk at American Express?

When answering this question, express your enthusiasm for combining your expertise in finance with a role at American Express. Highlight your alignment with the company's values, culture, and vision for innovation in the financial industry, articulating how you intend to contribute to Team Amex's success.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
American Express Remote Amex - for internal use only, Arizona, United States
Posted 8 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Be part of American Express as a Centralized Vertical Merchant Specialist, driving merchant growth through impactful conversations and strategic insights.

Photo of the Rise User
American Express Remote New York, New York, United States
Posted 8 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Step into a leadership role at American Express as the Director of Risk Reporting, where you'll shape critical risk insights for executive leadership.

Join Mackenzie Investments as a Senior Analyst to support the National Accounts division with a focus on enhancing relationships with dealers and internal collaboration.

Photo of the Rise User
Posted 7 days ago

We are looking for a dedicated Financial Analyst to support our financial consulting and strategic initiatives in Lewisville, TX.

Photo of the Rise User
American Express Remote New York, New York, United States
Posted 7 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead the development and execution of risk reporting frameworks at American Express while influencing strategic decision-making at the executive level.

Posted 7 days ago

Join Cleveland Clinic as a Finance Manager I, where you will impact patient care while overseeing payroll and tax operations in a remote setting.

Photo of the Rise User
Posted 3 days ago

Join ClickHouse, a leader in high-performance database solutions, as a Finance Analyst in a remote position focused on accounts payables.

Photo of the Rise User

Join sennder as an FP&A Systems and M&A Integration Specialist to drive finance transformation and system integration in a fast-growing digital logistics company.

Photo of the Rise User
Elbit Systems of America Hybrid 4700 Marine Creek Pkwy, Fort Worth, TX 76179, USA
Posted 4 days ago

Join Elbit Systems of America as a Financial Analyst III and play a pivotal role in shaping the company's financial future.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2285 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Columbus just viewed UX Researcher, Amazon Autos at Amazon
Photo of the Rise User
Someone from OH, Cincinnati just viewed AI training and enablement at Writer
Photo of the Rise User
16 people applied to FP&A Intern at Alo Yoga
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Analyst (Contact Center-Hybrid) at Dow Jones
Photo of the Rise User
33 people applied to Finance Intern at Faraday Future
Photo of the Rise User
Someone from OH, Delaware just viewed Practice Group Manager at LifeStance Health
Photo of the Rise User
Someone from OH, Youngstown just viewed Event Services Human Resources Coordinator at Allied Universal
Photo of the Rise User
Someone from OH, Columbus just viewed IP Network Engineering Intern - Summer 2025 at Bandwidth
Photo of the Rise User
Someone from OH, Cleveland just viewed Director, Education Programs & Partnerships at Encoura
Photo of the Rise User
Someone from OH, Cleveland just viewed Operations Associate (Part-Time) - Pinecrest at Alo Yoga
Photo of the Rise User
Someone from OH, Dayton just viewed Medical Receptionist at LifeStance Health
Photo of the Rise User
Someone from OH, Coldwater just viewed Engineering Design Checker Jobs at Lockheed Martin
Photo of the Rise User
Someone from OH, Loveland just viewed SEO Admin & Business Support at Outliant
Photo of the Rise User
Someone from OH, Columbus just viewed Casting: Cedar Lake - Pilot Episode at Backstage
Photo of the Rise User
Someone from OH, Mount Orab just viewed Software Development Manager at Assured Guaranty
H
Someone from OH, Mansfield just viewed Medical Appointment Setter (Remote LatAm) at HireHawk
Photo of the Rise User
Someone from OH, Lewis Center just viewed Third Party Risk Analyst at Experian
Photo of the Rise User
Someone from OH, Columbus just viewed Lead Preschool Teacher at Guidepost Montessori