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Executive /Administrative Assistant - job 15 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
min
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$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

Are you ready to take your career to the next level? Join American Express as an Executive/Administrative Assistant and become a vital part of a dynamic team in New York, New York! In this exciting role, you'll provide essential administrative support to four Vice Presidents within the US Regulatory Relations team. Your day-to-day will involve managing complex calendars, coordinating meetings across various offices, and engaging with executives and team members at all levels of the organization. We’re looking for someone who possesses outstanding organizational skills and can work independently while remaining calm under pressure. Whether it's managing travel arrangements, handling expense reports, or assisting in the onboarding of new hires, no day will be the same! If you thrive in fast-paced environments and have a keen attention to detail, this opportunity will allow you to shine. As part of Team Amex, you'll experience a culture that values collaboration and personal growth, along with competitive salaries and comprehensive benefits. You'll not only be recognized for your accomplishments but also supported in creating a career path that's uniquely yours. If you're enthusiastic about developing relationships and working collaboratively in an innovative organization, consider applying for this Executive/Administrative Assistant position today!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the responsibilities of an Executive/Administrative Assistant at American Express?

As an Executive/Administrative Assistant at American Express, your primary responsibilities will include managing calendars for executives, coordinating meetings, and handling travel arrangements. You'll also support expense reporting processes and assist with onboarding new hires. The role emphasizes strong communication skills and the ability to prioritize tasks efficiently.

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What qualifications are required for the Executive/Administrative Assistant position at American Express?

To qualify for the Executive/Administrative Assistant role at American Express, you should have at least 2 years of experience in a similar position. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential, along with exceptional organizational and interpersonal skills. A Bachelor’s degree is preferred but not mandatory.

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What benefits does American Express offer for the Executive/Administrative Assistant role?

American Express offers a comprehensive benefits package for the Executive/Administrative Assistant position, including competitive salaries, bonus incentives, a 6% company match on retirement savings, comprehensive health insurance plans, and flexible working models. Colleagues enjoy 20+ weeks of paid parental leave, free financial coaching, and access to wellness programs.

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How does American Express support career development for Administrative Assistants?

At American Express, career development is a priority. As an Executive/Administrative Assistant, you will have access to training opportunities and resources that support your professional growth. Additionally, the culture encourages collaboration and mentorship, ensuring you can build meaningful connections that aid in your career journey.

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What skills are essential for success as an Executive/Administrative Assistant at American Express?

Success as an Executive/Administrative Assistant at American Express requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. Proficiency in workplace technology, excellent communication abilities, and a proactive attitude are also crucial to excel in this fast-paced environment.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience managing executive calendars?

When answering this question, it's important to demonstrate your organizational skills and attention to detail. Explain how you've prioritized conflicting appointments, successfully coordinated meetings, and managed communication with various stakeholders.

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How do you handle stressful situations while multitasking?

In your response, provide examples of specific situations where you successfully managed multiple responsibilities under pressure. Highlight your ability to stay organized, maintain composure, and communicate effectively.

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What tools or technologies are you familiar with that aid in administrative tasks?

Discuss your proficiency with Microsoft Office Suite and any other relevant software you've used, such as scheduling tools, expense reporting software, or communication platforms. Emphasize how these tools have helped you improve efficiency and productivity.

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How would you approach supporting multiple executives simultaneously?

Describe your time management strategies and how you would prioritize tasks based on urgency and importance. Sharing your methods for keeping track of tasks and staying organized will help demonstrate your capability for the role.

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What strategies do you use to ensure accuracy in your work?

Talk about the processes you implement to minimize errors, such as cross-checking information, creating checklists, or utilizing software features to ensure accuracy in reports and communication.

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Can you provide an example of a time when you resolved a conflict in the workplace?

Choose a specific example where you diffused a difficult situation by employing effective communication and problem-solving skills. Discuss the outcome and what you learned from the experience.

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How do you ensure confidentiality and discretion in your role?

Address your understanding of the importance of confidentiality in an administrative role, and share specific practices you follow to protect sensitive information, such as secure file management and limited access to privileged communications.

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What motivates you to work in administrative support?

Share your passion for helping others succeed and the satisfaction you derive from keeping operations running smoothly. Discuss how you enjoy the variety of tasks in an administrative role and the opportunity to develop professional relationships.

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How do you stay updated with the best practices in administrative work?

Discuss your commitment to professional development, whether it be through online courses, webinars, or industry events, that help you stay current with administrative best practices and technological advancements.

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What do you think is the most important quality for an Executive/Administrative Assistant?

Identify a key quality such as attention to detail, organization, or communication skills, and provide reasons why you believe this attribute is vital for success in the Executive/Administrative Assistant role at American Express.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4372 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

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