Manager - US Regulatory Relations - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

US Regulatory Relations:

The U.S. Regulatory Relations team is responsible for managing relationships between American Express and our U.S. regulatory agencies, as well as driving operational excellence in all regulatory interactions. This team coordinates and guides dialogue which leads to a greater understanding of regulatory expectations within AXP/AENB, and the demonstration of such to the examiner community. 

The team is organized to specific risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams, and corresponding regulators. These areas include Compliance and Finance, Technology, Data Governance and Vendor Affiliates and Enterprise Risk Management, Fraud, Credit and Operational Risk, as well as Reporting and Communications.

The U.S. Regulatory Relations team works hand-in-hand with Global Risk & Compliance’s (GRC) Regulatory Exam Lifecycle Management (RELM) team, responsible for Preparedness, Exam Management and Remediation. The close partnership ensures a seamless and cohesive experience for our regulators when interacting with American Express.

Responsibilities:

• Manage Continuous Monitoring meetings (internal leadership prep and live regulatory updates) for designated risk pillars;
• Manage meeting agendas and support preparation of meeting materials;
• Manage Regulatory Information Request from receipt through response delivery in compliance with internal standards;
• Minute-taking at Continuous Monitoring meetings;
• Provide support to B40 Relationship Leaders;
• Manage communications with regulators arising from RELM and/or relating to IAG validation;
• Develop and share insights from Continuous Monitoring meetings;
• Develop subject matter expertise and serve as liaison between risk area and corresponding regulators.

Minimum Qualifications & Skills:

• Relationship builder who enjoys collaborating across diverse teams
• Ability to influence business leaders and internal partners, regardless of band level, and to identify and communicate linkages across initiatives and disciplines
• Strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization – especially with respect to sharing learnings, best practices, and key information pertaining to regulatory focus areas
• Extreme attention to detail, sense of accountability, and ability to follow through on time-sensitive deliverables, including the agility to handle multiple meetings and concurrent requests within a deadline-driven environment
• Understanding of the supervisory processes of federal regulators
• Strategic and tactical leadership skills, in addition to sound judgment and decision making
• Ability to engage with internal and external business partners, including senior leaders, to coordinate interactions with and responses to regulatory examiners
• Strong Microsoft Office and WebEx skills required
• Experience in regulatory relations, relationship management, and/or 2nd Lines of Defense a plus
• Bachelor’s degree required, advanced degree a plus

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.