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Senior Agile Champion - job 5 of 8

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

As an Agile Champion, you will serve as a facilitator for the Content Product Team, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users.  An Agile Champion works with the Product Owner and Engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.  Responsibilities include:

  • Facilitating Agile events that help the Engineering team deliver value incrementally and iteratively
  • Supporting the Program Increment (PI) execution through facilitating team level events and partners with the RTE
  • Supporting he team in achieving the PI objectives
  • Supporting Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories
  • Supporting coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE))
  • Supporting, monitoring, and providing visibility around gaps, impediments, risks, and dependencies
  • Fostering practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances
  • Managing and organizing delivery effectiveness metrics to track progress and improvement over time.

Minimum Qualifications

  • Bachelor’s degree in technology related discipline or equivalent experience preferred
  • 3-5 years of experience with Software as a Service applications, preferably M365
  • Experience participating in Agile, Scrum, or other rapid application development teams is preferred

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$110000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Agile Champion, American Express

Join American Express as a Senior Agile Champion in Phoenix, Arizona, where your leadership will pave the way for innovation and excellence within our diverse tech team. At American Express, we're all about lifting each other up to create extraordinary experiences for our customers. In this role, you'll become the go-to facilitator for the Content Product Team, advocating for Agile practices while ensuring our engineering teams deliver value incrementally. It's a fantastic opportunity to partner with Product Owners and navigate the fast-paced world of Agile methodologies. You’ll be leveraging your experience in facilitating Agile events, guiding teams towards their Program Increment objectives, and supporting backlog refinement processes and user story writing. But that’s not all; you’ll also be taking charge of monitoring delivery effectiveness metrics, tracking gaps, and resolving cross-team dependencies, making you an integral part of our technical heartbeat. American Express fosters a thriving environment for professional development, allowing you to hone your skills while working with state-of-the-art technologies. Plus, we value your contributions by offering competitive salaries, bonus incentives, and extensive benefits aimed at supporting your holistic well-being. Together, we can create a collaborative workplace where every voice matters and everyone feels they belong. If you’re ready to lead the way, let’s get started!

Frequently Asked Questions (FAQs) for Senior Agile Champion Role at American Express
What qualifications do you need to become a Senior Agile Champion at American Express?

To become a Senior Agile Champion at American Express, a bachelor’s degree in a technology-related discipline or equivalent experience is preferred, along with 3-5 years of experience with Software as a Service applications, preferably M365. Experience in Agile teams is essential, and knowledge of Scrum or rapid application development practices is a plus.

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What are the primary responsibilities of a Senior Agile Champion at American Express?

In the role of Senior Agile Champion at American Express, you'll facilitate Agile events, support Program Increment execution, aid Product Owners in backlog refinement, and manage delivery effectiveness metrics. Your job will primarily revolve around ensuring teams deliver work in iterative cycles while removing impediments and fostering continuous improvement.

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How does the Senior Agile Champion role contribute to team dynamics at American Express?

As a Senior Agile Champion at American Express, you'll play a crucial role in enhancing team dynamics by advocating Agile principles, fostering collaboration, and encouraging open communication among engineering and product teams. Your facilitation of events will ensure everyone is aligned and focused on shared objectives.

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What type of work environment can a Senior Agile Champion expect at American Express?

At American Express, a Senior Agile Champion can expect a supportive and inclusive work environment that celebrates diversity and values every voice. The company promotes flexibility with various work models—onsite, hybrid, or fully remote—allowing you to choose the setup that works best for you.

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What professional development opportunities does American Express offer for the Senior Agile Champion position?

American Express is committed to professional development. As a Senior Agile Champion, you'll have dedicated time to enhance your skills, access training opportunities, and engage with cutting-edge technologies in a vibrant tech community that supports knowledge-sharing and innovation.

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Common Interview Questions for Senior Agile Champion
Can you describe your experience with Agile methodologies as a Senior Agile Champion?

In your response, highlight specific Agile practices you've implemented or facilitated, such as Scrum meetings or sprint planning. Including metrics or outcomes achieved during your tenure can demonstrate your effectiveness in the role.

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How do you handle impediments faced by your team during Agile sprints?

Discuss the proactive strategies you apply, like facilitating problem-solving sessions or collaborating with stakeholders to resolve blockers swiftly. Emphasize your role as a facilitator and how you encourage open communication to tackle issues.

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What techniques do you use to ensure proper backlog refinement?

Outline your approaches to backlog refinement, focusing on how you collaborate with Product Owners and the team to define user stories clearly and prioritize tasks effectively. Mention any tools or frameworks that aid this process.

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How do you promote continuous improvement within an Agile team?

Share specific practices or ceremonies you utilize, like retrospectives, to gather feedback and identify areas of improvement. Provide examples of changes implemented based on insights gathered during these meetings.

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Can you explain the significance of metrics in Agile delivery as a Senior Agile Champion?

Emphasize how metrics can track progress, identify bottlenecks, and inform decisions. Discuss any specific metrics you've used in past roles, such as velocity or cycle time, and how they impacted team performance.

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How do you support collaboration across different teams in an Agile Release Train?

Explain your techniques for fostering communication and collaboration across different teams, perhaps through coordinated events or using collaboration tools. Share examples of successful cross-team initiatives you’ve previously managed.

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What approach do you take to develop and maintain a team culture aligned with Agile principles?

Discuss how you cultivate a culture of openness and adaptability, where team members feel safe to express ideas and feedback. Share personal experiences where you've influenced team culture positively.

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How do you stay current with Agile practices and technology trends?

Describe your commitment to professional development through attending workshops, reading industry literature, or participating in Agile communities. Mention specific resources that have kept you informed.

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What challenges have you faced in implementing Agile practices, and how did you overcome them?

Discuss a particular challenge you've encountered, the steps you took to address it, and the lessons learned. Highlight your problem-solving skills and resilience in overcoming obstacles in Agile environments.

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How do you ensure alignment of team goals with the overall objectives of American Express?

Explain your process for ensuring team objectives align with broader company goals, which might include regular check-ins with leadership, refining team visions, or adapting priorities based on business needs.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3167 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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