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Senior Manager, U.S. Pricing Strategy & Execution - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. GMS Pricing works closely with multiple partners to determine the ideal pricing structure for merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. 

The Senior Manager in U.S. Pricing Strategy and Execution is responsible for leading project management and the execution of strategic pricing initiatives in a compliant and rigorous manner. This position will collaborate across Relationship Management, Marketing, General Counsel’s Office, Technology / Product Management, and Controls Management organizations in a fast-paced environment on projects with significant impact to the U.S. merchant business.

This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. The Senior Manager should be a dynamic individual who can work closely with partners and leaders and has the right ambition to drive change.

Responsibilities

  • Create comprehensive and understandable materials to support Senior Leadership decision-making, detailing key initiatives and the financial impact of pricing decisions
  • Serve as project manager and cross-functional partner liaison to ensure successful implementation and launch of high-profile pricing initiatives
  • Lead the design and execution of pricing strategies based on business and financial objectives, an evolving external landscape, merchant experience, and pricing capabilities
  • Autonomously drive strategic initiatives
  • Lead the ongoing development of a robust pricing infrastructure, including documentation and mapping of critical internal processes and implementation of a strong control environment
  • Support expedited Leadership requests and ad-hoc teamwork, including financial analyses and Discount Rate planning and forecasting exercises where needed

          Qualifications

          • 6+ years of experience in consulting, project management, strategy, or related experience
          • Expertise in preparing PowerPoint presentations tailored to various audiences
          • Excellent project management skills with full ownership of end-to-end execution, including ensuring documentation of key workstreams and tracking against deliverables’ timelines
          • Detail- and action-oriented individual able to work autonomously with limited direction
          • Proven ability to actively collaborate across teams as well as lead and contribute to discussions with partners and Leadership
          • Strong organization and prioritization skills while working in an agile manner 
          • Demonstrated proficiency in drawing value-added insights from data and presenting compelling recommendations through effective verbal and written communication
          • Proficiency in Excel
          • Proficiency in BigQuery/SQL and/or willingness to learn and develop
          • Proficiency in analysis and comfort with large data sets
          • Ability to excel and drive results in a fast-paced, dynamic environment
          • Bachelor’s Degree Required

          Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

          The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

          We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

          • Competitive base salaries 
          • Bonus incentives 
          • 6% Company Match on retirement savings plan 
          • Free financial coaching and financial well-being support 
          • Comprehensive medical, dental, vision, life insurance, and disability benefits 
          • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
          • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
          • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
          • Free and confidential counseling support through our Healthy Minds program 
          • Career development and training opportunities

          For a full list of Team Amex benefits, visit our Colleague Benefits Site.

          American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

          We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

          US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

          Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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          Average salary estimate

          $117500 / YEARLY (est.)
          min
          max
          $80000K
          $155000K

          If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

          What You Should Know About Senior Manager, U.S. Pricing Strategy & Execution, American Express

          If you're ready to take the next step in your career, consider joining American Express as a Senior Manager, U.S. Pricing Strategy & Execution in New York, New York. At American Express, we believe that the right support can propel you and your career forward in amazing ways. As a member of Team Amex, you’ll be welcomed into a diverse and committed community dedicated to supporting each other and our customers. In this position, you will play a crucial role in the Global Merchant Services (GMS) Pricing team, which is responsible for the largest source of revenue at American Express. Your responsibilities will include working with key partners to create strategic pricing initiatives, manage project execution, and drive significant changes that enhance merchant satisfaction. You'll be at the heart of cross-functional collaboration, working alongside departments like Marketing and Technology to optimize pricing structures that reflect business goals. We’re looking for someone dynamic, ambitious, and ready to autonomously lead projects that shape the future of our merchant business. With us, you'll not only gain valuable insights and broad exposure within the company but also have the chance to make your mark on the financial landscape. At American Express, we value every contribution and ensure that your work is recognized, all while fostering a culture where everyone can feel seen and supported. Join us and lead the way to innovation and excellence!

          Frequently Asked Questions (FAQs) for Senior Manager, U.S. Pricing Strategy & Execution Role at American Express
          What are the main responsibilities of the Senior Manager, U.S. Pricing Strategy & Execution at American Express?

          The primary responsibilities of the Senior Manager, U.S. Pricing Strategy & Execution at American Express include leading the design and implementation of strategic pricing initiatives, collaborating with various departments to ensure successful project execution, and developing comprehensive materials for Senior Leadership. You will also manage ongoing pricing processes and maintain a robust infrastructure to support effective decision-making.

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          What qualifications are required for the Senior Manager position in U.S. Pricing at American Express?

          To excel as the Senior Manager, U.S. Pricing Strategy & Execution at American Express, candidates should have a minimum of 6 years of experience in consulting, project management, or strategy roles. A Bachelor's Degree is required, and proficiency in PowerPoint, Excel, and data analysis is essential. Experience leading cross-functional teams and managing projects autonomously is also critical.

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          How does the Senior Manager, U.S. Pricing Strategy & Execution role impact American Express's revenue?

          The Senior Manager, U.S. Pricing Strategy & Execution plays a vital role in impacting American Express's revenue by formulating pricing strategies that optimize merchant discount rates. These strategies directly influence revenue generation, customer satisfaction, and the overall financial health of the U.S. merchant business, making this position crucial for the company's success.

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          What types of collaborations will the Senior Manager engage in at American Express?

          In the role of Senior Manager, U.S. Pricing Strategy & Execution, you'll collaborate with various teams including Relationship Management, Marketing, and Technology/Product Management. These collaborations are essential for ensuring the projects align with broader business goals and that the pricing initiatives are effectively communicated and executed across the organization.

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          What skills are necessary for success in the Senior Manager, U.S. Pricing Strategy & Execution role at American Express?

          Success as the Senior Manager, U.S. Pricing Strategy & Execution at American Express requires excellent project management skills, strong analytical abilities, and proficiency in drawing insights from data. Additionally, effective communication and collaboration skills are paramount, as you’ll be working with cross-functional teams and must convey complex financial information clearly to leadership.

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          Common Interview Questions for Senior Manager, U.S. Pricing Strategy & Execution
          Can you describe a successful pricing strategy you've developed in your previous roles?

          In answering this question, focus on a specific pricing project where you were involved. Discuss the objectives, your approach to analyzing market data, the challenges faced, and the measures taken to overcome them. Highlight the outcomes, ideally using metrics to showcase the success of the strategy.

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          How do you prioritize projects when working on multiple tasks?

          When addressing this question, explain your process for assessing project urgency and importance. Share examples of tools or methodologies you use to keep track of deadlines and milestones, emphasizing your organizational skills and ability to adapt to changing priorities.

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          What experience do you have with data analysis in pricing strategies?

          Describe your experience working with data sets and tools like Excel or SQL in crafting pricing strategies. Discuss any specific projects where your analysis led to valuable insights and how those insights were applied to influence pricing decisions.

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          How do you measure the success of a pricing initiative?

          To effectively answer this, talk about the key performance indicators (KPIs) that you monitor, such as revenue growth, merchant satisfaction scores, and market share changes. Use examples from past roles where you tracked success metrics and your process for continuous improvement based on the outcomes.

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          Can you give an example of a challenging project you managed and how you led the team through it?

          When asked this, share a specific challenging project, detailing the obstacles encountered and how you led your team to find solutions. Emphasize your communication skills, ability to delegate, and how you maintained morale and motivation throughout the project.

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          What do you think are the key factors to consider when establishing a pricing strategy?

          Discuss the importance of understanding the market landscape, customer behavior, competitive pricing, and internal business goals. Highlight your analytical approach to gathering market intelligence and how these factors influence pricing decisions.

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          How do you approach collaboration with cross-functional teams?

          Here, share your philosophy on teamwork and collaboration, explaining how you ensure all voices are heard and ideas are integrated. Use a specific example of a successful collaboration where diverse perspectives led to improved pricing outcomes.

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          What tools do you use for reporting and presenting pricing strategies to leadership?

          Mention your proficiency in tools like PowerPoint for presentations and any analytical tools like Excel or SQL. Talk about how you structure your reports to ensure clarity and actionable insights for leadership, emphasizing the importance of effective communication.

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          How would you handle a disagreement with a stakeholder regarding pricing decisions?

          Explain your strategy for conflict resolution, emphasizing open communication and a willingness to listen. Use a past experience to illustrate how you navigated differing opinions to reach a consensus that addressed stakeholder concerns while aligning with business objectives.

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          What does the term 'pricing infrastructure' mean to you?

          Define pricing infrastructure as the framework that supports pricing decision-making processes. This includes documentation, internal processes, data analytics capabilities, and the control environment. Share any experiences where you contributed to enhancing pricing infrastructure in a previous role.

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          American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

          2349 jobs
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          BADGES
          Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
          CULTURE VALUES
          Inclusive & Diverse
          Empathetic
          Collaboration over Competition
          Growth & Learning
          Transparent & Candid
          BENEFITS & PERKS
          Medical Insurance
          Dental Insurance
          Mental Health Resources
          Life insurance
          Disability Insurance
          Child Care stipend
          Employee Resource Groups
          Learning & Development
          FUNDING
          DEPARTMENTS
          SENIORITY LEVEL REQUIREMENT
          TEAM SIZE
          EMPLOYMENT TYPE
          Full-time, hybrid
          DATE POSTED
          April 10, 2025

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