Sr Manager- Copywriting - job 1 of 3

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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the leading payment issuer and partner for businesses, supporting small business owners and companies with products and services to help them run and grow their businesses. This position sits within the Marketing Strategy & Content team in the B2B Marketing organization.

We’re seeking a conceptual, detail-oriented Copywriter to join our embedded creative team. This role requires a unique blend of strategic thinking and brand-savvy execution, ideal for someone who thrives on consistency but brings a nimble, consultative approach to collaboration.

Responsibilities will include delivering high-quality, on-brand copy that brings clarity to complex financial services topics. You’ll work closely with designers, strategists, marketers, and product teams to develop compelling copy across a variety of channels—from digital campaigns and brand activations to headlines, taglines, and calls to action.

How will you make an impact in this role?

Developing Clear and Compliant Messaging – Crafting marketing copy that adheres to financial regulations while maintaining clarity and engagement for internal and external audiences.

Creating Content for Various Channels – Writing for emails, presentations, internal newsletters, websites, social media, and customer communications tailored to different audiences.

Translating Complex Financial Concepts – Simplifying industry jargon and technical financial information into accessible, engaging language for employees, clients, and stakeholders.

Ensuring Brand Voice and Consistency – Upholding the company’s tone, messaging guidelines, and brand standards across all written materials.

Collaborating with Designers and Stakeholders – Working closely with designers, marketing managers, and subject matter experts to develop cohesive campaigns and ensure accuracy in messaging.

Minimum Qualifications:

• 4-6 years of copywriting inside an agency or internal creative department
• Exceptional ability to present concept and ideas while accepting feedback and critique
• Ability to think through marketing insights to help influence language choices
• Working knowledge of A/B testing and the role of language to best test in a variety of marketing channels

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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