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Vice President, Technology Portfolio Management - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

The Technology Business Enablement (TBE) team powers American Express Tech Strategy by driving Predictability, Transparency, and Efficiency through best-in- class Tech enablers. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Within the Technology Portfolio Management Team the VP, Portfolio Management, will lead a ~600M Technology portfolio and lead relationship management for Technology and Business leaders. The Vice President, Portfolio Management will be responsible for portfolio stewardship and analytics, risk management, and issue resolution. In addition, the Vice President, Portfolio Management will be responsible for operating expense management as well as the development of a high-performing team of Tech Portfolio colleagues. This role will be instrumental in maintaining an effective and consistent engagement and operating model across the business and technology.

What you’ll do:

  • Proactively manage financial planning and forecasting across a Technology investment portfolio, including scenario planning and analytics.
  • Manage capacity risks, negotiate trade-offs, and ensure headcount forecasts and actuals are accurate and aligned to financial targets.
  • Lead annual and in-year planning processes to ensure Technology investment is aligned to the highest priorities and optimized across spend categories.
  • Establish consistent reporting and team goals to enable data governance and integrity.
  • Design and implement portfolio insights standards to support leaders in actively managing portfolio risks and issues.
  • Build a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.
  • Develop and coach your team through process, tooling, and reporting changes while establishing a common knowledge base across all team members.
  • Evangelize standard processes & reporting with Engineering leaders and Product partners to increase adoption and drive decisions, while identifying opportunities to continuously improve.
  • Help to build a fun and engaged hybrid workplace culture across TSPM.

Who you are:

  • 10+ years of experience in large program management, product management, and/or portfolio management.
  • 5+ years leading, developing, and mentoring high performing teams
  • An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.
  • Data-driven and analytical, adept at developing hypothesis and the analytics to support conclusions.
  • Excellent at building relationships at all levels and with both internal and external partners.
  • Able to balance multiple priorities and work in a fast-paced, dynamic environment.
  • Familiarity with PPM and Financial reporting software (Apptio, Oracle, Rally, Jira, Clarity, etc.)
  • Located in NY and willing travel up to 10%.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

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$300000K

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What You Should Know About Vice President, Technology Portfolio Management, American Express

Join American Express as the Vice President of Technology Portfolio Management in New York, New York, and lead the way in shaping technological investments that drive business success. In this exciting role, you will oversee a significant technology portfolio valued at approximately $600 million, collaborating closely with both technology and business leaders. Your primary responsibility will include managing financial planning and forecasting processes, ensuring that operational targets are not only met but exceeded. You'll tackle capacity risks and establish a nurturing environment by developing your high-performing team. The Tech Business Enablement team thrives on predictability and efficiency, and as part of this dynamic group, you will actively contribute to a culture of transparency and best-in-class management. You'll design and implement standards for portfolio insights, helping leaders navigate risks and issues while driving decisions that align with strategic priorities. At American Express, we are committed to back our employees, ensuring they have robust benefits from comprehensive health plans to generous parental leave policies. Plus, you will be recognized for your contributions and leadership, as every colleague plays a crucial role in our collective success. Step into a role that encourages personal and professional growth and join us on this exciting journey.

Frequently Asked Questions (FAQs) for Vice President, Technology Portfolio Management Role at American Express
What are the main responsibilities of the Vice President, Technology Portfolio Management at American Express?

The Vice President, Technology Portfolio Management at American Express will be responsible for managing a portfolio worth around $600 million. This role encompasses financial planning and forecasting, capacity risk management, and developing aligned operational goals. You will also enhance reporting standards, promote collaboration with Tech Finance, and lead a high-performing team to ensure technology investments are optimized.

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What qualifications are required for the Vice President, Technology Portfolio Management position at American Express?

Candidates for the Vice President, Technology Portfolio Management position at American Express should have at least 10 years of experience in program, product, or portfolio management, along with 5 years of leadership experience. Strong analytical skills, excellent communication abilities, and familiarity with PPM and financial reporting software are also essential for success in this role.

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How does American Express support growth and development for the Vice President, Technology Portfolio Management?

At American Express, the VP of Technology Portfolio Management can expect numerous opportunities for growth. You'll benefit from career development resources, mentorship, and a strong emphasis on professional growth. Additionally, the company fosters an engaging and inclusive workplace culture that encourages learning and collaboration across teams.

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What are the benefits for the Vice President, Technology Portfolio Management role at American Express?

American Express offers a competitive salary range of $210,000 to $300,000 annually, along with bonus potential and equity options. Benefits include comprehensive medical, dental, and vision coverage, generous parental leave, retirement plans with company matching, and flexible work arrangements. The company also provides access to wellness resources and career development opportunities.

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What is the work environment like for the Vice President, Technology Portfolio Management at American Express?

The work environment at American Express for the Vice President, Technology Portfolio Management promotes flexibility and engagement. Colleagues can work in a hybrid model or fully virtually, fostering a collaborative culture. The organization values integrity and inclusivity, ensuring that everyone's voice is heard and that a supportive atmosphere is upheld.

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Common Interview Questions for Vice President, Technology Portfolio Management
What strategies would you implement to manage a $600 million technology portfolio effectively?

To manage such a significant portfolio, I would prioritize establishing clear financial planning and forecasting processes. Implementing data-driven decision-making and regular stakeholder communication would also be essential to navigate risks and optimize investments effectively.

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How would you handle capacity risks in technology investments?

Addressing capacity risks requires proactive analysis and scenario planning. I'd develop metrics to assess capacity against operational targets and negotiate trade-offs between prioritizing high-impact projects and resource allocation to balance workloads effectively.

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How do you ensure that your team aligns with the strategic goals of the organization?

Regular one-on-one meetings and team brainstorming sessions are effective ways I foster alignment with strategic goals. I would ensure that everyone understands their role in the larger context, while implementing tools for reporting progress and celebrating achievements collaboratively.

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What steps would you take to create a high-performing team?

Creating a high-performing team involves investing in individual development through coaching and mentoring. Encouraging autonomy while also establishing clear team goals to promote accountability can drive performance and foster a sense of ownership among team members.

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How do you prioritize projects within a technology portfolio?

Prioritization begins with aligning projects with strategic business goals. I would evaluate potential ROI, risks, and resource availability before assigning priority levels to each project. Regular reviews and stakeholder feedback would also be integral to adapt as business needs evolve.

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Can you explain how you would establish consistent reporting and data governance for a portfolio?

To establish consistent reporting, I'd create a centralized communication framework using specialized software for data integrity. Setting up standard reporting templates and periodic reviews ensures stakeholders receive accurate and timely information for decision-making.

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Describe a challenge you faced in portfolio management and how you overcame it.

One challenge was reconciling conflicting priorities among stakeholders. I facilitated open discussions, mapping out objectives versus available resources, allowing for collaborative trade-offs. This transparent approach helped in aligning project priorities with business needs.

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What tools or software have you used for financial planning and reporting?

I've used various financial reporting tools like Apptio and Oracle to manage and forecast budgets effectively. These tools facilitate analysis, enable accurate tracking of variances, and support scenario planning for informed decision-making.

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How do you promote a culture of continuous improvement within your team?

I encourage feedback on processes and celebrate incremental successes. Providing opportunities for team members to suggest improvements fosters a sense of ownership over their work and leads to greater engagement in driving continuous improvement.

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In your view, what role does communication play in managing technology portfolios?

Effective communication is vital in managing technology portfolios, as it ensures that all stakeholders are informed and engaged in decision-making. I emphasize transparent communication channels and regular updates to facilitate collaboration across teams and to enhance overall project success.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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