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Gotham Club Server - Oracle Park - Restaurants

Job Description

Serving others prepares you to lead others. As a Server on our team, you’ll master the art of creating an awesome customer experience. You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you’ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. 

Long Description

COMPENSATION: The Hourly rate for this position is $25.47 to $26.22. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

•    Serves food and beverage to guests according to guests orders and/or banquet menu
•    Maintains knowledge of menu items and all other offerings
•    Maintains appearance and cleanliness of food service areas during event
•    Replenishes food and beverage product
•    Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
•    Provides excellent customer service, anticipating guests’ needs
•    Breaks down and cleans/sanitizes food service areas, workstations, and equipment
•    Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
•    Adheres to Aramark safety policies and procedures including proper food safety and sanitation
•    Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous experience as a server or in food service role preferred
•    Demonstrates excellent customer service skills
•    Demonstrates excellent communication and interpersonal skills, both written and verbal
•    Working knowledge of food safety principles and procedures
•    Must be able to obtain a food safety certification
•    Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

Average salary estimate

$27000 / YEARLY (est.)
min
max
$26400K
$27600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Gotham Club Server - Oracle Park - Restaurants, Aramark

If you're looking to jump into a dynamic role as a Server at the Gotham Club within Oracle Park in San Francisco, you're in for a treat! At Aramark, we believe that serving others is a gateway to leadership, and this Server position is a fantastic opportunity to fine-tune your skills while making lasting memories for our guests. Your day-to-day responsibilities will include taking food and drink orders, delivering exceptional service, and ensuring that every sneaky request or sudden change is met with excitement and professionalism. Your positive interactions with guests will not only enhance their experience but also help you to grow within the hospitality industry. We pride ourselves on creating an awesome atmosphere, and you'll be at the forefront of that mission. Compensation starts at $25.47 per hour, and we offer a great benefits package, including medical, dental, vision, and even a 401(k) plan! We understand that life is busy, so we provide flexible scheduling options. If you have prior experience in food service and possess a knack for problem-solving, then you could be the perfect fit for our team. With the stadium buzzing around you, this job will not just be about serving; it'll be about creating experiences that guests will cherish! So why wait? Join us at Aramark and dive into an exciting career that blends skill with fun.

Frequently Asked Questions (FAQs) for Gotham Club Server - Oracle Park - Restaurants Role at Aramark
What are the responsibilities of a Gotham Club Server at Aramark?

As a Gotham Club Server at Aramark, you'll be primarily responsible for taking orders, serving food and beverages, maintaining cleanliness in food service areas, and providing exceptional customer service. Your ability to anticipate guests' needs will play a crucial role in delivering a delightful experience.

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What qualifications do I need to become a Server at Gotham Club, Oracle Park?

To qualify for the Server position at Gotham Club in Oracle Park, you should have previous experience in food service, strong communication skills, and a basic understanding of food safety principles. Being able to work flexible hours, including weekends and evenings, is also required.

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How does Aramark support the professional growth of its Servers at Oracle Park?

At Aramark, we focus on employee development by providing opportunities to learn new skills, refine your leadership abilities, and face various challenges. The experiences gained while working as a Server at the Gotham Club will prepare you for future advancement within the company.

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What benefits are offered to Servers at Aramark's Gotham Club in San Francisco?

Servers at the Gotham Club in Oracle Park can enjoy a comprehensive benefits package, including medical, dental, vision, retirement savings plans, and paid time off like parental leave. These benefits vary by location and are tailored to support the well-being of our team members.

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Is prior experience necessary to apply for the Server position at Gotham Club?

While prior experience in a server or food service role is preferred, we emphasize a positive attitude and a willingness to learn, so don’t hesitate to apply if you have the enthusiasm to excel!

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Common Interview Questions for Gotham Club Server - Oracle Park - Restaurants
What does excellent customer service look like for a Server at Gotham Club?

Excellent customer service as a Server at Gotham Club involves actively listening to guest requests, anticipating needs, and delivering food and beverages in a timely manner. Demonstrating a positive attitude and genuine interest in the guests’ experience is crucial.

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How do you handle a difficult customer as a Server?

When faced with a difficult customer, it’s essential to remain calm and composed. Listen actively to their concerns, empathize, and seek a solution that satisfies them, while always following company policies. This demonstrates your commitment to great service.

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Can you explain how you would manage your time effectively during busy shifts?

Managing time effectively during busy shifts as a Server involves prioritizing tasks, such as greeting guests, taking orders, and ensuring timely delivery. Staying organized and communicating with team members can also help streamline operations and enhance service.

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Why do you want to work as a Server at Aramark's Gotham Club?

I am drawn to the Server role at Gotham Club because of Aramark's commitment to excellence in customer service and community. I believe that my strengths in interpersonal communication and problem-solving will align perfectly with the expectations for this position.

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How do you ensure food and beverage safety as a Server?

Ensuring food and beverage safety begins with adhering to all food safety guidelines, including proper food handling and sanitation practices. Additionally, checking guest identification for age verification when serving alcohol showcases your commitment to safety.

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What strategies do you use to remember guest orders?

To remember guest orders, I use mnemonic devices, repeat the order back to the guest, and, when feasible, write down orders immediately. Staying organized and focused will also enhance my ability to recall complex requests.

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How would you contribute to a positive team environment as a Server?

Contributing to a positive team environment as a Server involves supporting co-workers, offering assistance during busy times, and maintaining open communication. Celebrating our victories together helps strengthen team dynamics and morale.

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Can you describe a time you went above and beyond for a guest?

In a previous role, I once noticed a family celebrating a special occasion. I arranged a complimentary dessert for them and ensured they received special service throughout the meal. This not only delighted the guests but also created memorable moments.

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How do you stay calm and composed in a fast-paced environment?

Staying calm in a fast-paced environment comes from experience and preparation. I prioritize tasks, breathe deeply when feeling overwhelmed, and remind myself that a positive attitude leads to better service, benefiting both the guests and myself.

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What do you enjoy the most about being a Server?

What I enjoy most about being a Server is the interaction with guests from diverse backgrounds. Every day offers a unique opportunity to create memorable experiences, and the satisfaction in making someone’s day just a little brighter is unmatched.

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We’re a team of a quarter of a million people spanning four continents around the world dedicated to creating experiences that matter through our culture of inspired hospitality. Rooted in service, we strive to do great things for each other, our ...

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Full-time, on-site
DATE POSTED
March 30, 2025

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