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Job details

HVAC Install Lead - Wilmington, NC

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 
  • SIGN ON BONUS of *UP TO $5000 based on experience and interview.

APPLY TODAY or CALL NOW to schedule an INTERVIEW – Adam - 571.393.7118

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! As an AOR / HVAC Installation Mechanic, you would disassemble and remove old systems, then install, start-up and troubleshoot (if needed) new replacement HVAC systems in residential settings.

 

Installers can expect:

  • Year-round full-time work.
  • Competitive pay options based on your skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 2 years of RESIDENTIAL HVAC Installation experience.
  • Comfortable in a Lead role with a Helper assigned. 
  • Working knowledge of local inspection codes. 
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid driver’s license with good driving record.

 

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy

What You Should Know About HVAC Install Lead - Wilmington, NC, ARS-Rescue Rooter

Are you ready to take the lead in HVAC installations? At ARS-Rescue Rooter, we're on the lookout for an HVAC Install Lead in Wilmington, NC, to join our amazing team! With over 45 years of experience in providing exceptional residential services, we offer not just a job but a career filled with opportunities for growth and development. As our HVAC Install Lead, you'll play a vital role in transforming homes by disassembling old systems and installing new, state-of-the-art HVAC solutions. We pride ourselves on creating an engaging work environment where your customer service skills shine and your efforts are recognized. Enjoy competitive pay, paid training, and an incredible benefits package that includes multiple health insurance options starting as low as $5 per week! Your work-life balance is important to us, so we offer flexible shift schedules and no on-call duties. Plus, with a fully stocked take-home company vehicle and opportunities for professional development, you’ll have everything you need to succeed. Join us and discover a role where your career can flourish as you lead a team and make a real difference in the lives of our customers. Don't miss out on the chance to be part of something great - apply today!

Frequently Asked Questions (FAQs) for HVAC Install Lead - Wilmington, NC Role at ARS-Rescue Rooter
What responsibilities does the HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC have?

As the HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC, your responsibilities will include supervising the installation of HVAC systems, ensuring compliance with local codes, and providing high-quality customer service. You'll lead a team, instilling a commitment to excellent performance, while also performing hands-on installation work, troubleshooting issues, and conducting system diagnostics when necessary.

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What qualifications do I need to become an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC?

To become an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC, you should have at least two years of residential HVAC installation experience. Additionally, applicable qualifications include EPA certification, strong leadership qualities, excellent communication skills, and a willingness to perform physically demanding work, such as climbing attics and lifting heavy objects.

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What benefits can I expect as an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC?

As an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC, you can look forward to a comprehensive benefits package. This includes multiple health insurance options starting at just $5 per week, paid time off, holiday pay, and a 401(k) with company matching. Furthermore, we provide company-paid life insurance and access to training programs to support your career development.

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How is the work-life balance for an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC?

At ARS-Rescue Rooter in Wilmington, NC, we prioritize work-life balance for our HVAC Install Lead. Expect flexible shift schedules without on-call or overnight work. This allows you to maintain a fulfilling personal life while enjoying full-time, stable employment in a vibrant work environment.

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Is there potential for career advancement as an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC?

Absolutely! There are plentiful opportunities for career advancement as an HVAC Install Lead at ARS-Rescue Rooter in Wilmington, NC. With our national network and emphasis on professional growth through comprehensive training programs, you will have the tools and support needed to excel in your career and take the next steps toward leadership roles in the industry.

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Common Interview Questions for HVAC Install Lead - Wilmington, NC
What experience do you have in HVAC installation?

When answering this question, outline your years of HVAC installation experience, specific systems you have worked with, and any leadership roles you may have taken. Highlight relevant projects and how they demonstrate your technical expertise and customer service skills.

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How do you ensure compliance with local building codes during HVAC installations?

Explain your familiarity with local inspection codes and how you integrate this knowledge into your work routine. Mention procedures you follow to stay updated on changing regulations and how you train your team to prioritize compliance.

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Can you describe a time you resolved a customer complaint?

Share a specific instance where you addressed a customer complaint effectively. Focus on the steps you took, how you communicated with the customer, and the eventual resolution. Highlight your commitment to excellent customer service throughout the process.

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In what ways do you manage a team during installation projects?

Discuss your leadership style, how you assign tasks based on team strengths, and encourage collaboration. Provide an example of a successful project where effective team management led to positive results.

Join Rise to see the full answer
What safety practices do you follow on the job?

Emphasize the importance of safety in HVAC installations. Explain procedures you adhere to, including wearing proper protective gear, conducting safety briefings, and monitoring your team to ensure everyone's safety on the job site.

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How do you stay updated with advancements in HVAC technology?

Talk about the resources you utilize, such as training programs, industry publications, and networking events. Explain your commitment to lifelong learning and how this benefits your performance as an HVAC Install Lead.

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Can you detail a challenging installation you managed?

Provide specifics about a challenging installation project you managed, highlighting the obstacles faced and the solutions you implemented. Discuss what you learned from the experience and how it prepared you for future challenges.

Join Rise to see the full answer
What do you think is essential for maintaining customer satisfaction in HVAC service?

Point out key factors such as clear communication, timely responses, quality workmanship, and follow-up after service. Describe how you strive to exceed customer expectations during every installation.

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Are you comfortable working long hours and weekends if necessary?

Affirm your willingness to work flexible hours. You might also want to add personal motivation behind taking on such schedules, emphasizing your commitment to fulfilling customer needs and project timelines.

Join Rise to see the full answer
How do you approach training new team members?

Share your training methodology that encompasses hands-on experience, technical knowledge, and fostering a positive learning environment. Discuss how you tailor your training approach to meet the needs of individual team members.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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Full-time, on-site
DATE POSTED
April 13, 2025

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