HVAC Service Tech - Myrtle Beach, SC

As an HVAC Service Tech at ARS-Rescue Rooter, your primary responsibilities will include troubleshooting, servicing, and repairing residential heating and cooling systems. You'll be delivering exceptional customer service while working year-round on a full-time basis. The position also offers the possibility of flexible shift schedules, allowing you to maintain a good work-life balance.

To qualify for the HVAC Service Tech position at ARS-Rescue Rooter, you should have at least two years of residential HVAC experience and hold an EPA certification. Strong customer service and communication skills are essential, along with a willingness to work in various environments, such as attics and crawl spaces. Additionally, candidates must submit to a pre-employment drug screen and background check.

Yes, ARS-Rescue Rooter offers comprehensive training opportunities for HVAC Service Technicians. This includes orientation, technical training, safety training, and even leadership development programs to support your career growth and ensure you are equipped with the latest skills and knowledge in the field.

As an HVAC Service Tech at ARS-Rescue Rooter, you can look forward to an industry-leading benefits package. This includes several health insurance options starting as low as $5 per week, a 401(k) plan with matching contributions, dental and vision insurance, paid time off, company-paid life insurance, and a variety of discount programs.

Yes, ARS-Rescue Rooter offers a sign-on bonus of up to $5,000 for HVAC Service Tech candidates, which is based on experience and a successful interview process. This incentive is just one of the many ways we express our commitment to attracting talented professionals to our team.

When answering this question, detail your specific experiences dealing with residential heating and cooling systems, highlighting any specialized training or certifications. If you have unique challenges or successes you'd like to share, use those to exemplify your hands-on experience.

In response, share a specific instance where you went above and beyond to ensure a customer's satisfaction. Be sure to outline the problem, the actions you took, and the positive outcome, showcasing your commitment to excellent customer service.

Discuss your approach to tackling emergency situations, including your problem-solving skills, ability to remain calm under pressure, and specific procedures you follow to identify and resolve issues efficiently.

Explain the safety protocols you adhere to while servicing HVAC systems, emphasizing your commitment to best practices. Mention relevant training you’ve received and how you prioritize safety for yourself and your clients.

Mention resources you utilize to keep up with industry changes, such as online courses, trade shows, and professional associations. Stress that you value continuous learning and professional development.

Describe a specific, challenging repair situation, explaining the steps you took to diagnose the problem. Highlight your analytical and troubleshooting skills and the successful resolution that followed.

Discuss factors such as thoroughness, attention to detail, and understanding the customer's needs. Stress that preventive maintenance is crucial in prolonging system life and ensuring efficiency.

Share your experiences mentoring others, focusing on your communication style and strategies to encourage learning. Highlight how these efforts help improve team performance and boost morale.

Discuss personal and professional motivators, such as customer satisfaction, the challenge of troubleshooting complex issues, or continuous learning opportunities that keep you engaged and excited about the job.

Explain your methods for multitasking and managing time effectively. You might include tools you use for scheduling, such as apps or system logs, to ensure nothing slips through the cracks.