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Manager, Meeting Services

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Overview

ASHP is an award-winning Association with a great mission. ASHP is the collective voice of pharmacists, representing more than 60,000 members. ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive.

ASHP is seeking a dedicated and experienced meeting professional with a proven track record in the area of convention planning and execution, coupled with strong marketing and communication skills. This position reports directly to the Senior Director of the Conference and Convention Division and through collaboration and effective project management, will promote and provide best-in-class meeting services, experience, and design, ensuring alignment with ASHP’s vision and goals. This position will play a key role in planning and execution of ASHP’s national meetings service areas, guiding the overall look and feel to promote consistency in branding, serve as the registration lead within the division, and develop and review internal and external division related meeting communications. Successful candidates will be initiative-taking, an effective communicator and collaborator, hands-on team player, and skilled at balancing both detailed and creative work. The ability to manage a workload and prioritize tasks in a fast-paced environment are essential to this role. Domestic travel in the range of 4 to 6 times annually is required for this role.

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees. At ASHP, we consider skills, experience, and organizational needs in our compensation approach. The base salary for this position is $85,000-$95,000 and ASHP offers a comprehensive benefits plan. Click ASHP Benefits to learn more about our benefits.

What You'll Be Doing

In collaboration with the Sr. Director, Conference and Convention Division, Chief Marketing Officer and Vice President, Office of Marketing and Communications, and ASHP’s general service contractor, oversees the planning and implementation of the overall design (look and feel) including informational and directional sign templates and copy, banners, special structures, etc. at ASHP national meetings to ensure the appropriate and consistent execution of the ASHP brand and meeting themes
In collaboration with the Sr. Director, Conference and Convention Division, Chief Marketing Officer and Vice President, Office of Marketing and Communications, and ASHP’s general service contractor, oversees the design, layout, and on- site execution of select ASHP exhibit booths and other specialty meeting service areas at ASHP national meetings
In consultation with the Sr. Director, Conference and Convention Division, Sr. Director, Customer Relations, ASHP’s registration management company, and ASHP’s general service contractor, oversees the design, layout, and logistics of the registration areas, including satellite registration, at ASHP’s national meetings
In collaboration with the Senior Director, Customer Relations and consultation with the Sr. Director, Conference and Convention Division, serves as the division liaison with ASHP’s registration management company, and participates in the development, testing, and implementation of all registration systems, including website development, design, and communication
Collaborating with internal stakeholders generates the ASHP national meeting’s temporary personnel schedule, contracts, and services as the on-site contact as assigned
Develops division meeting related print and electronic communications and publications for select ASHP products and national meetings
Reviews division related communication and publications for accuracy and completeness of logistical and contract-related information and content
Reviews and updates division and meeting related website content
Collaborates on the generation of various media productions at ASHP conferences and conventions, as assigned.
Develops PowerPoint presentations for the division
Provides support in exhibition management, affiliate activities, and sponsorship deliverables, as requested and assigned
Provides on-site support and management at ASHP meetings as assigned
Serves as the liaison between the Office of Marketing and Communications and the Conference and Convention Division
Partners with Destination Marketing Organization’s (DMO) to maximize complimentary marketing opportunities
Develops RFPs, creates proposal comparisons, and negotiates contracts for varied service providers as requested
Reviews and reconciles meeting bills and expenses as assigned in a timely manner
Prepares cost estimates and maintains activities within budgeted expense
Prepares post meeting reports and evaluations
Manages select projects as assigned
Performs other duties as assigned

What You Bring to ASHP

A degree plus a working knowledge of marketing concepts and best practices, meeting design, branding, and management
Minimum of seven years of prior related work experience
Prior experience in association management, meeting/convention management, and communications.
Excellent project management skills, time management, and organizational skills
Excellent written and verbal communication skills and presentation skills
Impeccable attention to detail and proof-reading skills, ensuring timely and accurate results
Creative and innovative
Comfortable learning modern technology
Highly motivated, organized, and resourceful
Team player
Proficient in Microsoft Office Suite
Proficient in Adobe Acrobat or related software
Experience with HubSpot or similar software
Ability to travel domestically in the range of 4 to 6 times annually
Graphic design experience and mastery of related computer software a plus but not required
CMP a plus but not required

About Us

ASHP is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, national origin, age, gender, sex, sexual preference, sexual orientation, gender identity, transgender status, marital status, family status, genetic information, pregnancy, parenthood, political affiliation, veteran’s status, disability, or any other protected status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hrd@ashp.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. In addition, ASHP is an E Verify employer. For more information click on the following links:

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Average salary estimate

$90000 / YEARLY (est.)

min

max

$85000K

$95000K

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What You Should Know About Manager, Meeting Services, ASHP

Are you a proactive and experienced meeting professional looking for an exciting opportunity? ASHP, an award-winning association representing over 60,000 pharmacists, is searching for a Manager, Meeting Services to join our vibrant team in Bethesda. In this role, you will work closely with the Senior Director of the Conference and Convention Division to orchestrate exceptional meeting experiences that align with ASHP’s vision. You’ll bring your creativity and strong communication skills to plan, design, and execute our national meetings. From developing signage and branding to managing the registration process, you'll ensure every detail reflects ASHP's high standards. You'll also be responsible for generating engaging communications and publications related to meetings, alongside supporting exhibition management and sponsorships. We're looking for someone with at least seven years of relevant experience, who is comfortable managing multiple projects in a fast-paced environment. The role requires domestic travel about 4 to 6 times a year and is based onsite in our Bethesda office, offering a hybrid work environment in line with our organizational policies. At ASHP, we prioritize our employees’ well-being, offering a competitive salary between $85,000-$95,000 and comprehensive benefits. If you thrive in collaboration and have a knack for planning outstanding events, we would love to have you on board!

Frequently Asked Questions (FAQs) for Manager, Meeting Services Role at ASHP

What are the key responsibilities of the Manager, Meeting Services at ASHP?

As the Manager, Meeting Services at ASHP, you will oversee the planning and execution of national meetings, collaborating closely with other departments to ensure the design and logistics align with ASHP's brand. Your responsibilities will include managing the registration process, designing meeting materials, and ensuring effective communication across various platforms.