Store Manager - Miranda

As a Store Manager at ASICS in Miranda, your primary responsibilities include overseeing daily store operations, leading and developing a dedicated team, and contributing to strategies that optimize sales and enhance customer satisfaction. You’ll ensure exceptional customer service is delivered consistently and educate both your team and customers about ASICS products that help them achieve their goals.

To qualify for the Store Manager position at ASICS in Miranda, you should have previous people leadership experience in a customer-facing role. Strong sales experience, a passion for physical health and wellbeing, and the ability to deliver exceptional customer service are also essential. While experience in footwear retail is an advantage, a willingness to learn about the products and the brand is most important.

The work schedule for the Store Manager position at ASICS in Miranda is a full-time commitment, specifically a set Tuesday to Saturday roster. This structure supports a work-life balance while allowing you to lead your team effectively during the busiest shopping days.

Store Managers at ASICS in Miranda enjoy a range of benefits, including permanent full-time employment, training from day one, team member discounts of up to 25% off wholesale, bonuses, paid parental leave, and 17.5% annual leave loading. Additionally, there are substantial career growth opportunities within our rapidly expanding global business.

ASICS looks for a Store Manager in Miranda who is a self-starter with proven multi-tasking abilities and teamwork skills. An active interest in physical health and wellbeing, the capability to deliver outstanding customer service, and the desire to inspire and educate both staff and customers about ASICS products are essential qualities to thrive in this role.

When answering this question, focus on how you inspire and motivate your team. Discuss your approach to fostering an inclusive environment where open communication is encouraged, and highlight specific examples of how you have developed team members in the past. Demonstrating your commitment to performance and accountability will resonate with ASICS' values.

To effectively respond to this question, recall a specific instance where you successfully resolved a customer complaint. Emphasize your commitment to providing exceptional customer service and how you listened to the customer's concerns, worked towards a solution, and ensured they left satisfied. This will showcase your customer-service skills and adaptability.

In your answer, emphasize creative strategies tailored to ASICS' products and clientele. Discuss methods like staff training to enhance product knowledge, promotional events, and community engagement to drive traffic to the store. Demonstrating your analytical skills as you identify market trends or customer preferences can strengthen your response.

When answering this question, discuss your methods for organization, time management, and the use of lists or technology to keep track of priorities. Explain how you remain flexible to handle unexpected tasks while ensuring daily operational duties are completed efficiently. Highlighting your ability to multi-task effectively will showcase your readiness for the Store Manager role.

Discuss your commitment to training and development, emphasizing the importance of regular team meetings and role-playing scenarios to prepare staff for various customer interactions. Highlight how you encourage feedback from customers to improve service continually and recognize your team's achievements vocally to motivate them towards maintaining high service standards.

Your answer should include strategies like hands-on demonstrations, hosting workshops, or utilizing social media to engage customers. Mention how educating customers about product features and benefits can enhance their brand loyalty and drive sales. Tailor your ideas towards ASICS' focus on physical health and wellness to align your response with company values.

When answering this question, share a specific story that illustrates your ability to collaborate effectively. Focus on your role within the team, the challenges faced, and how your contribution was pivotal in achieving the goal. Emphasize the importance of teamwork and communication, which resonate well with ASICS' culture.

Approach this question by discussing the importance of constructive feedback and developing a performance improvement plan. Describe how you would have one-on-one discussions to understand the reasons behind underperformance and provide the necessary support or training to help them improve, showcasing your leadership and commitment to team growth.

Share your passion for retail and how working with a brand like ASICS aligns with your values, particularly in promoting health and wellness. Discuss how the opportunity to lead a team and create exceptional experiences for customers is fulfilling and motivates you to strive for personal success and drive store performance.

In your response, discuss the importance of ongoing education, such as attending trade shows, reading relevant publications, and engaging with industry professionals. Highlight any specific resources or communities you belong to and how this knowledge enables you to make informed decisions that benefit both the store and customers at ASICS.