Senior Product Manager - job 1 of 2

As a Senior Product Manager at Atlassian, your primary responsibilities will include developing a customer-centric product vision for Jira Align, engaging with enterprise stakeholders to gather insights, and creating a product roadmap that aligns with business goals. You'll also manage a feedback loop to ensure customer needs are continuously met, advocate for enterprise users within the organization, and collaborate cross-functionally to ensure the seamless execution of product development.

To qualify for the Senior Product Manager position at Atlassian, you should have over five years of experience in product management focusing on SaaS and enterprise customers. Familiarity with software development, APIs, and event-driven systems is essential, and a background in Agile methodologies and DevOps will be beneficial. An education in technology, while great to have, is not a strict requirement.

Atlassian offers a wide array of perks and benefits designed to foster both personal and professional growth for Senior Product Managers. These include health resources, paid volunteer days, and flexible work arrangements, allowing you to find a balance that works for you. The company's inclusive culture ensures every voice is heard, promoting a supportive environment where ideas can flourish.

The work culture at Atlassian is centered around collaboration and inclusivity, empowering Senior Product Managers to unleash their potential. As part of a distributed-first company, you’ll have the flexibility to work where you feel most productive—whether that’s remotely or in an office. Atlassian values diversity, innovation, and continuous improvement, which makes for a dynamic workplace where every team member is invested in collective success.

As a Senior Product Manager at Atlassian, your impact can be significant. You will define the product vision for Jira Align, ensure enterprise user needs are prioritized, and drive innovations that enhance customer satisfaction and business value. Your work will influence product strategy, performance metrics, and the overall success of Atlassian’s offerings within the enterprise market.

When developing a product roadmap, I analyze customer feedback, market trends, and business objectives. I prioritize features that enhance the user experience and align with long-term goals. Collaboration with stakeholders ensures that all voices are heard, and data-driven decisions guide my priorities.

Engaging stakeholders starts with establishing open lines of communication. I actively seek input through meetings, surveys, and feedback sessions. Ensuring transparency in the product development process helps foster collaboration and allows me to incorporate diverse perspectives into decision-making.

I focus on key performance indicators such as user engagement, customer satisfaction scores, and feature adoption rates. By analyzing these metrics, I can gauge the effectiveness of the product and identify areas for improvement, ensuring customer needs are prioritized.

In a previous project, customer feedback indicated that a feature was critical for enterprise users. I compiled data and testimonials and presented the rationale to stakeholders, illustrating how the feature aligned with business goals and enhanced user experience. My advocacy led to prioritizing development, which resulted in increased customer satisfaction.

I believe in addressing conflicts swiftly and openly. I encourage team members to express their views and seek to understand their perspectives. Facilitating constructive discussions often helps resolve misunderstandings and paves the way for collaborative solutions that respect everyone’s expertise.

In a past role, I implemented Agile practices which significantly improved our workflow efficiency. I introduced regular sprint reviews that allowed for consistent feedback and adjustment, fostering a culture of continuous improvement and adaptability within the team.

I regularly read industry publications, participate in professional networks, and attend conferences to stay updated on trends. Additionally, engaging with customers and gathering insights helps me understand shifts in market demands and competitor strategies that affect our product direction.

I prioritize establishing a feedback loop from the very beginning, collecting insights from customers through interviews and surveys. Throughout the development process, I involve key stakeholders and iterate based on their feedback, ensuring that the end product aligns with their needs and expectations.

I have extensive experience using Agile methodologies, which I’ve applied in multiple projects to enhance flexibility and responsiveness. By organizing work into sprints, focusing on incremental progress, and facilitating daily stand-ups, I have enabled teams to adapt quickly to changing priorities and deliver value to customers faster.

I start by identifying target customer segments and understanding their pain points. From there, I collaborate with marketing and sales teams to craft messaging that resonates with these audiences. I ensure that the strategy includes clear objectives, metrics for success, and a plan for training sales teams about the product’s value proposition.