Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Community Outreach Manager- Dallas, TX image - Rise Careers
Job details

Community Outreach Manager- Dallas, TX

Author Health is seeking a Community Outreach Manager to enhance patient engagement and coordinate mental health care outreach. Ideal candidates should have experience in healthcare and a strong focus on relationship management.

Skills

  • Time management
  • Cultural competency
  • Documentation skills
  • Problem-solving
  • Interpersonal skills

Responsibilities

  • Conduct in-person outreach to healthcare facilities and patients
  • Build and maintain relationships with healthcare partners
  • Drive clinical engagement and meet monthly targets
  • Educate providers, patients, and caregivers about available services
  • Maintain accurate documentation of patient interactions

Education

  • Current or former RN, LCSW, LMFT, or LMHC license
  • Master's Degree in Social Work or a related field

Benefits

  • Retirement savings plan (401k) with company match
  • Mileage reimbursement
  • Comprehensive benefits package
  • Generous paid vacation and holidays
  • Performance-based bonuses
To read the complete job description, please click on the ‘Apply’ button
Author Health Glassdoor Company Review
5.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
Author Health DE&I Review
5.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Author Health
Author Health CEO photo
Unknown name
Approve of CEO

Average salary estimate

$65000 / YEARLY (est.)
min
max
$60000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Outreach Manager- Dallas, TX, Author Health

Are you ready to be a Community Outreach Manager at Author Health in Dallas, TX? You'll play a crucial role in improving mental health care accessibility by conducting outreach to engage patients right where they are. We are passionate about delivering technology-enabled psychiatric treatment for seniors and adults facing serious mental illnesses, substance use disorders, and dementia. As part of our integrated care team, you'll collaborate with healthcare providers and communities to help patients navigate their mental health journey. In this rewarding position, your superpower will be your ability to build relationships! You'll connect with various healthcare partners to refer eligible patients to our services, tackle challenges head-on, and foster health engagement. Don't worry; we'll provide you with the tools and support! We're looking for someone with a background in nursing, social work, or mental health who is not only organized but also excels at relationship-building and problem-solving. In return, Author Health offers great benefits, including a retirement savings plan and generous paid time off. You'll also have mileage reimbursement to make commuting hassle-free. Join us, and help make a real difference in our community while furthering your career in a vibrant, supportive environment. Let's create hope together at Author Health!

Frequently Asked Questions (FAQs) for Community Outreach Manager- Dallas, TX Role at Author Health
What are the primary responsibilities of a Community Outreach Manager at Author Health?

A Community Outreach Manager at Author Health is responsible for conducting direct patient outreach to engage and enroll eligible patients, coordinating care with healthcare providers, and addressing barriers to care. This role requires strong relationship-building skills to generate referrals and improve patient health outcomes.

Join Rise to see the full answer
What qualifications are needed for the Community Outreach Manager position at Author Health?

To qualify for the Community Outreach Manager role at Author Health, candidates must have a current or former RN, LCSW, LMFT, or LMHC license or a Master's Degree in Social Work or a related field. Additionally, candidates are required to have excellent time management skills, strong computer literacy, and a valid driver's license for travel.

Join Rise to see the full answer
How does the Community Outreach Manager contribute to patient engagement at Author Health?

The Community Outreach Manager fosters patient engagement by conducting outreach at healthcare facilities and homes, educating patients and caregivers about services, and streamlining access to care. By effectively communicating and building relationships, this role significantly improves patients’ willingness to seek and receive mental health care.

Join Rise to see the full answer
What experience is preferred for the Community Outreach Manager position at Author Health?

While the minimum qualifications include a background in healthcare, candidates with over three years of experience working with individuals with chronic conditions, mental health, substance abuse disorders, or those with customer service/sales backgrounds are preferred for the Community Outreach Manager position at Author Health.

Join Rise to see the full answer
What benefits does Author Health offer for the Community Outreach Manager role?

Author Health provides a robust benefits package for the Community Outreach Manager role, including a retirement savings plan with company matching, mileage reimbursement, comprehensive medical benefits, generous paid time off, and performance-based bonuses, making it an attractive workplace for professionals.

Join Rise to see the full answer
Common Interview Questions for Community Outreach Manager- Dallas, TX
Can you share your experience with patient outreach in healthcare?

In answering this question, highlight specific examples of your outreach efforts, such as how you engaged with patients or collaborated with healthcare providers. Focus on measurable outcomes to demonstrate impact.

Join Rise to see the full answer
How do you handle barriers to care for patients?

Be prepared to discuss your problem-solving strategies. Share examples of how you have assessed and addressed barriers in the past, emphasizing resource coordination and creative solutions.

Join Rise to see the full answer
What strategies do you use to build relationships with healthcare partners?

Discuss specific strategies you implement for relationship management, such as regular communication, understanding their needs, and providing value through support in patient referrals.

Join Rise to see the full answer
Why is cultural competency important in community outreach?

Explain how cultural competency allows you to connect with diverse populations. Emphasize that understanding different cultural backgrounds leads to tailored approaches that resonate with patients, enhancing their engagement.

Join Rise to see the full answer
What tools or technology have you used in your previous outreach experiences?

Detail any specific outreach or documentation tools you have used, and explain how they helped you manage your responsibilities or improve efficiency in tracking patient interactions.

Join Rise to see the full answer
How do you prioritize your daily tasks and manage your time effectively?

Discuss your methods for time management, such as using to-do lists or planning daily routes for outreach visits. Offer examples of prioritization that led to successful outcomes.

Join Rise to see the full answer
How would you educate a caregiver about mental health services?

Share an approach that includes clear communication, answering questions, and providing concise information tailored to the caregiver's specific context and needs, ensuring they feel informed and empowered.

Join Rise to see the full answer
What motivates you to work in community outreach?

Articulate your passion for making a difference in mental health care and supporting individuals. Relate personal experiences or observations that have inspired your commitment to this field.

Join Rise to see the full answer
How do you measure success in your outreach efforts?

Explain how you track engagement metrics, such as the number of patients enrolled or outcomes achieved, and how this data feeds into your ongoing strategies for improvement.

Join Rise to see the full answer
How do you approach crisis management in your role?

Prepare to describe specific strategies you use during crises, such as de-escalation techniques or collaboration with other healthcare providers, emphasizing your ability to remain calm and solution-focused.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Optum Remote US, Jefferson County, CO; Colorado, Golden, CO
Posted 13 days ago

As a Customer Service Representative at Optum, you'll play a vital role in improving healthcare experiences as part of a supportive, clinician-led team.

Photo of the Rise User
Posted 11 days ago

Join AdvisaCare as a Hospice Registered Nurse and make a meaningful impact on patients and families during critical moments of care.

Join St. Joseph's Hospital as an Interventional RN and make a significant impact on patient care in a leading medical facility renowned for its quality and innovation.

Photo of the Rise User
Posted 7 days ago

Embark on a rewarding career in Customer Service/Sales with flexible schedules and unlimited growth potential, all from the comfort of your home.

Photo of the Rise User

Become a key member of the CentraState Healthcare System as a Safety Companion, dedicated to delivering compassionate care to patients in a community-focused setting.

Photo of the Rise User
Optum Hybrid US, Hartford County, CT; Connecticut, Southington, CT
Posted 13 days ago

Join ProHealth Physicians as a Medical Receptionist and contribute to the health and well-being of your community with your strong customer service skills.

Photo of the Rise User

Join PathAI as a Customer Success Manager, where your role will directly influence customer satisfaction and the effective use of innovative AI diagnostic tools.

Photo of the Rise User
IMH Hybrid Intermountain Health American Fork Hospital
Posted 7 days ago

We are looking for a skilled Registered Nurse to join our medical surgical team at Intermountain Health, dedicated to delivering exceptional patient care.

Photo of the Rise User
Posted last month

As a key member of CVS Health, you'll be connecting with Medicare and Medicaid members to enhance their healthcare experience through appointment scheduling.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Posted 2 months ago

Join ABC Legal Services as a Data Entry Specialist where you can work remotely and support our team in the legal document filing process.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
U
Someone from OH, Columbus just viewed Client Registration Coordinator at UNAVAILABLE