Solutions Engineer - Buildings

As a Solutions Engineer at Autodesk, you will lead technical aspects of sales campaigns, support partners and sales teams, and serve as a trusted advisor to customers. Your responsibilities include facilitating discovery workshops to identify business issues, presenting Autodesk products, ensuring proper dataset preparation, and participating in user group meetings. You will also collaborate with various internal teams to convey regional requirements and foster strategic relationships with accounts.

To qualify for the Solutions Engineer role at Autodesk, candidates should hold a degree or equivalent qualification, and possess at least 5 years of relevant industry experience in architecture or structural disciplines. Strong technical proficiency in software such as Revit, Advance Steel, Plant3D, or Navisworks is essential, along with excellent communication and presentation skills.

A Solutions Engineer at Autodesk engages with customers by hosting discovery workshops, presenting tailored solutions, and building confidence around Autodesk products. You will communicate effectively to align customer business objectives with Autodesk technology offerings, helping customers to make informed decisions about the best-fit products for their needs.

Technical skills vital for a Solutions Engineer at Autodesk include proficiency in building design software such as Revit and Advance Steel, along with a strong understanding of BIM-based workflows. Familiarity with Autodesk Cloud solutions and building performance analysis software is also beneficial for satisfying customer needs effectively.

At Autodesk, Solutions Engineers benefit from a culture that encourages personal and professional growth. With access to ongoing training, engaging with diverse teams, and opportunities to showcase your expertise, you'll be positioned for success. Autodesk values maintaining current industry knowledge, thus supporting your continued learning and career advancement.

When answering this question, highlight your proficiency with software like Revit, Advance Steel, or Navisworks. Discuss specific projects where you utilized these tools to achieve successful outcomes, emphasizing any collaborative efforts and how you engaged with team members or clients.

Describe your methodology for facilitating discovery workshops. Explain how you would prepare by researching the client's business, outline key questions to uncover challenges, and engage participants to collaboratively explore their needs, linking them to Autodesk solutions.

Communicate your strategy for adapting your communication style based on your audience. Highlight listening skills, responding to feedback, clarifying complex concepts, and fostering collaboration as key methods to ensure all stakeholders are engaged and informed.

Discuss your approach to simplifying technical jargon into relatable terms and using visuals or real-world examples to illustrate your points. Mention your ability to gauge audience understanding and adjust your presentation style accordingly.

Provide a specific example of a challenging technical issue you've encountered. Walk through your problem-solving process, including how you gathered information, collaborated with others, and implemented a solution, showcasing your technical acumen and teamwork skills.

Share your methods for continuous learning, such as attending industry conferences, participating in webinars, following thought leaders on social media, and actively engaging in professional networks. This illustrates your commitment to remaining knowledgeable in your field.

Describe your passion for technology and innovation, emphasizing how you derive satisfaction from helping clients achieve their goals. Discuss the joy of building relationships and witnessing the positive impact of your solutions on their businesses.

Provide insights into your experiences collaborating with various teams, such as sales, marketing, and product management. Highlight instances where collaborative efforts led to successful client outcomes or innovative solutions.

Discuss your strategies for prioritizing tasks, such as setting clear objectives, using time management tools, and remaining flexible to address urgent issues. Emphasize your capability to meet deadlines while maintaining a quality work standard.

Illustrate your conflict resolution skills by sharing a specific situation with a challenging client. Explain how you identified the root of the issue, your approach to addressing concerns, and the positive outcome that resulted from your efforts.