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Job details

Biomed Technician IV

Primary City/State:

Mesa, Arizona

Department Name:

Technology Mgmt-Bio-Med

Work Shift:

Day

Job Category:

Clinical Support

Additional Job Description

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

There is no better time to be in healthcare IT. As a Biomed Technician IV, you will be part of the Technology Management team providing implementation, service, and support for all Banner Health medical equipment. Banner IT was awarded Insider Pro and Computerworld's 100 Best Places to Work in IT for 2020! The team has also received the 2019 Biomedical Instrumentation and Technology/AAMI Bright Idea finalist award for their innovation and empowering organizational structure.  In addition, the commercial business ENTECH, provides project management, on-site technology management, equipment planning and assessment for imaging and non-imaging clinical technology.  Dedicated to Banner Health’s mission to make health care easier, so life can be better, the Information Technology division is focused on diversity, employee engagement and development, driving innovation, providing legendary service, and delivering successful results, all in a culture of trust and respect.

In your role as a Banner Health Biomed Technician IV, you will work in a fast-paced, and rewarding environment with state-of-the-art technology that directly impacts the patient experience.  We provide a robust orientation program to set you up for success. Opportunities for employee development include project and time management, temperament training, leadership academy topics, and vendor-provided technical training.  Teamwork is key in this department and you will be empowered to utilize resources and collaborate to ensure consistent service delivery.  Some travel may be required depending on the facilities you support.  Future career growth includes opportunities in medical imaging, planning, security, integration and quality areas.  In addition, tuition reimbursement and tuition discounts are available for continuing education costs. Banner Health IT was awarded Inside Pro and Computerworld's 100 Best Places to work in IT for 2020 and 2021!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for providing functional expertise on complex specialized biomedical devices in an assigned specialty area. Executes professional-level inventory assessments/audits and makes recommendations for specialty equipment purchases. Reviews preventative maintenance standards for improvements and makes recommendations for more effective scheduled maintenance activities. Serves as a resource and provides assistance to other staff in areas concerning specialty, including providing training and instruction to others on specialty equipment. Travel across multiple sites may be required.

CORE FUNCTIONS
1. Repairs, installs, inspects, troubleshoots, and calibrates equipment in a specialty area. Implements preventative maintenance and electrical safety inspections. Oversees the work of external contractors/vendors engaged in providing services for specialized equipment.

2. Serves as a subject-matter expert on applicable specialty equipment, including providing training and instruction to others on specialty equipment.

3. Assists in the evaluation and selection of new equipment, accessories and supplies in area of specialty. Participates in developing detailed purchase specifications for new specialty equipment.

4. Provides customer relations and resolves specialty equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of specialty equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting.

5. Maintains documentation associated with specialty equipment.

6. Utilizes applicable automated hardware and software applications and diagnostic service software appropriate to the equipment being serviced.

7. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.

8. This position has responsibilities for equipment maintenance records on a high volume of equipment items in multiple internal facilities and external client facilities. Customers are internal and external and may include vendors, physicians, nurses, administrators and other hospital staff.

MINIMUM QUALIFICATIONS


Must possess a strong knowledge of electronics as normally obtained through the completion of an Associate’s degree in electronics or equivalent training and 5 years progressively responsible work experience with applicable specialty equipment.

Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Must be proficient at reading and analyzing schematic diagrams, including analog and digital circuits and possess a working knowledge of electrical and electronic fundamentals, including DC and AC circuits, semiconductor theory, digital circuit theory and microprocessor theory. Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting. Must be knowledgeable in JCAHO standards for the Environment of Care. Must have highly developed interpersonal skills.

PREFERRED QUALIFICATIONS


Certification by the Association for the Advancement of Medical Instrumentation (AAMI) is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Biomed Technician IV, Banner Health

Join Banner Health as a Biomed Technician IV in Mesa, Arizona, and be part of a transformative team dedicated to enhancing healthcare experiences. In this pivotal role, you won't just repair and maintain state-of-the-art medical equipment; you'll be at the forefront of technology management, ensuring everything functions smoothly for better patient care. Our organization is not just about meeting standards; we aim to exceed them. You'll work closely with a talented group, utilizing your expertise in specialized biomedical devices, while also enjoying a supportive and dynamic work environment. As a Biomed Technician IV, expect to engage in preventive maintenance, conduct inventory assessments, and play a key role in the selection and evaluation of new equipment. We value collaboration, so you’ll have opportunities to train others and share knowledge about specialty equipment, all while enjoying offered career development paths. With the promise of a robust orientation program, continuing education support, and a culture that champions diversity and inclusivity, your career will thrive here. Join us at Banner Health, where your contributions will leave a mark on countless lives as we redefine healthcare for the better together.

Frequently Asked Questions (FAQs) for Biomed Technician IV Role at Banner Health
What are the main responsibilities of a Biomed Technician IV at Banner Health?

As a Biomed Technician IV at Banner Health, your responsibilities include repairing, inspecting, troubleshooting, and calibrating specialized biomedical equipment. You'll conduct preventative maintenance, manage service schedules, and ensure the highest standards of functionality in medical devices. Additionally, you'll train other staff members on equipment usage and provide exceptional customer service to resolve any issues quickly.

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What qualifications are required for the Biomed Technician IV position at Banner Health?

To qualify for the Biomed Technician IV role at Banner Health, candidates must possess an Associate's degree in electronics or equivalent training along with at least five years of progressively responsible work experience with specialty equipment. Proficiency in reading schematic diagrams and a strong understanding of electronic fundamentals, as well as knowledge of Windows operating systems and network configuration, are also essential.

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Is certification necessary for the Biomed Technician IV position at Banner Health?

While not mandatory, certification from the Association for the Advancement of Medical Instrumentation (AAMI) is preferred for the Biomed Technician IV position at Banner Health. This certification can enhance your credibility and expertise in biotechnology and medical instrumentation, making you a more competitive candidate.

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What kind of work environment can a Biomed Technician IV expect at Banner Health?

At Banner Health, a Biomed Technician IV will thrive in a fast-paced, innovative work environment that encourages teamwork and collaboration. The organization is committed to professional development, offering various training programs, mentorship opportunities, and a culture that values diversity and inclusion. You'll be working with cutting-edge technology and have the chance to make impactful contributions.

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Does Banner Health offer opportunities for career advancement for Biomed Technician IV roles?

Yes, Banner Health encourages career growth for their Biomed Technician IV professionals. There are paths available in specialized areas like medical imaging, planning, integration, and quality assurance. Additionally, with support for continuing education through tuition reimbursement and discounts, you can enhance your skill set and expand your career horizons.

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Common Interview Questions for Biomed Technician IV
What experience do you have with specialized biomedical equipment?

When answering this question, highlight specific types of biomedical equipment you've worked with and detail your hands-on experience, focusing on any inspections, repairs, or troubleshooting you have conducted. Mention how you've applied your electronics knowledge to resolve technical issues effectively.

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How do you prioritize tasks in a fast-paced environment like Banner Health?

To respond, explain your approach to task prioritization, perhaps by discussing a system or methodology you prefer, like the Eisenhower Matrix. Provide examples of how you've managed multiple responsibilities under tight deadlines, ensuring that patient care and equipment functionality were not compromised.

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Can you describe a time you faced an equipment failure and how you handled it?

When discussing this, provide a detailed narrative of the situation, including the context, your assessment, the actions you took to resolve the issue, and the outcomes. Emphasize your problem-solving skills and how your swift response impacted patient care.

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What steps do you take to ensure compliance with safety regulations?

To answer this question, discuss your knowledge of JCAHO standards and specific safety protocols you've implemented in previous roles. Include examples of how you maintain documentation and have trained others in safety practices.

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How do you approach training team members on complicated biomedical devices?

Explain your method for breaking down complex information into manageable parts and how you assess trainees' understanding. Share experiences where your training improved team performance or equipment handling.

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What are your long-term career goals as a Biomed Technician IV?

Discuss your aspirations related to specialization within biomedical technology. Indicate your desire for continuous learning and your interest in taking on leadership roles or contributing to innovative projects within Banner Health.

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Can you provide an example of effective communication with clinical staff during equipment issues?

Address this by sharing an example where clear communication was crucial in resolving an equipment issue with clinical staff. Emphasize your ability to translate technical jargon into understandable terms for healthcare providers.

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How do you stay updated on new technologies in the biomedical field?

To answer, describe the resources you utilize, such as professional journals, online courses, webinars, or industry certifications. Mention any relevant groups or associations you are part of that help you stay informed.

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Describe your experience with inventory assessments and recommendations.

Discuss how you've conducted inventory audits in past positions, the criteria you used for assessment, and how you formulated recommendations for new equipment purchases based on analyzed data and experience.

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How do you handle stress during equipment emergencies?

When answering, provide strategies you employ to maintain composure and think critically during emergencies. Share a specific situation illustrating your capability to handle stress effectively while prioritizing patient safety.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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