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Medical Assistant Bariatric Arcadia

Primary City/State:

Phoenix, Arizona

Department Name:

PBD-Bariatric Medicine-Arcadia

Work Shift:

Day

Job Category:

Clinical Care

$80 ALLOWANCE FOR SCRUBS INCLUDED!!

Banner Health Center plus - Arcadia is one of our newest facilities, taking a new approach to ambulatory care. It will house multiple services in one convenient location, including: Banner Urgent Care, Banner Imaging, Sports Medicine/Orthopedics, Banner Physical Therapy, Sonora Quest Laboratories and Banner Surgery Center. There will also be several Banner University Medical Group specialty clinics such as endocrinology, pulmonology, pediatric/adolescent behavioral health for medical bariatric services, women’s health, primary care, cardiology, gastroenterology, rheumatology, infusion services, several surgical specialties and neurosciences - as well as the new Center for Normal Pressure Hydrocephalus.

As a Medical Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care. When assisting patients directly, you will be rooming patients, taking vitals, assisting with procedures, and updating patient electronic medical records accurately and timely. When not providing direct patient care, you may also provide additional support to our office/administrative staff throughout the clinic. This could include answering phones, checking in patients, scheduling appointments, following up with referrals, ordering supplies, stocking rooms, etc. Uncertified Medical Assistants will be considered and will have 12 months to become nationally certified once employment begins. Uncertified Medical Assistants will have access to Medical Assistant certification study material and Banner will pay for the cost of certification. A passing score would result in a pay increase due to an MA’s newly certified status. Banner is also committed to your future and invested in furthering your education. Medical Assistants have the opportunity to move up the Medical Assistant career ladder or sign up for tuition assistance to further advance their career. From PTR, to RN, there are endless opportunities at Banner Health. Ask your recruiter for additional details to learn more.

In this role you will take vitals, room patients, do patient intakes, schedule patients, cross train within department, and exhibit a positive attitude. There is room for growth in this academic environment, and no weekends!

This is a full time (40 hours/week), day shift position: Monday - Friday 800A-4:30P

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.


PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant Bariatric Arcadia, Banner Health

Join Banner Health as a Medical Assistant in Bariatrics at our BUMG Arcadia Specialties in Phoenix, Arizona! Here, we’re transforming the way outpatient care is delivered, providing a comprehensive suite of services that prioritize patient well-being. As part of our friendly and skilled team, you will directly enhance each patient's journey by taking vitals, rooming patients, assisting in procedures, and meticulously managing electronic medical records. With a variety of specialties available, including endocrinology and women’s health, your role will be dynamic and rewarding. Not only will you provide direct patient care, but you'll also support our administrative staff by checking in patients, answering phones, and scheduling appointments. If you're currently uncertified, no worries! You’ll have 12 months to earn your Medical Assistant certification, with Banner covering the costs and providing study materials. We value your growth, offering opportunities for advancement within the organization, including resources for further education to help you climb the Medical Assistant career ladder. You’ll enjoy a full-time, day shift position that allows for a work-life balance—no weekends! Embrace a future with Banner Health, where your skills as a Medical Assistant will make a difference every day.

Frequently Asked Questions (FAQs) for Medical Assistant Bariatric Arcadia Role at Banner Health
What are the main responsibilities of a Medical Assistant at Banner Health Arcadia?

As a Medical Assistant at Banner Health Arcadia, your key responsibilities include preparing patients for examination, taking vital signs, assisting providers in exam procedures, managing patient flow, and maintaining accurate medical records. You will also be responsible for coordinating patient care and supporting office administrative tasks. This role allows you to be a vital part of the healthcare team, contributing to exceptional patient experiences.

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What qualifications do I need to apply for the Medical Assistant position at Banner Health Arcadia?

To apply for the Medical Assistant position at Banner Health Arcadia, you need a high school diploma or GED, and completion of an accredited medical assistant training program. Active Medical Assistant certification is required, along with BLS certification. Strong computer skills, excellent communication abilities, and the capacity to manage multiple priorities are essential for success in this role.

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Does Banner Health Arcadia provide training for uncertified Medical Assistants?

Yes! Banner Health Arcadia is open to hiring uncertified Medical Assistants. Once employed, you will have 12 months to obtain your certification, with the company providing the necessary study materials and covering certification costs. This support reflects Banner's commitment to your career growth in the medical field.

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What work environment can I expect as a Medical Assistant at Banner Health Arcadia?

At Banner Health Arcadia, you can look forward to a modern and collaborative work environment that emphasizes teamwork and patient-centered care. Our facility combines a variety of medical specialties, creating a dynamic team atmosphere focused on delivering exceptional healthcare and positive patient experiences.

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What are the growth opportunities for Medical Assistants at Banner Health Arcadia?

Banner Health Arcadia is dedicated to the career advancement of its Medical Assistants. There are numerous pathways for growth, including the potential to climb the Medical Assistant career ladder or pursue further education with tuition assistance. The company encourages ongoing development, ensuring your career can flourish within the organization.

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Common Interview Questions for Medical Assistant Bariatric Arcadia
What techniques do you use to take and record vital signs?

When answering this question, share specific techniques you use to ensure accuracy, such as making sure the blood pressure cuff fits correctly, waiting a few minutes before re-checking if symptoms arise, and documenting the results in the electronic health record timely. Highlight your attention to detail and focus on patient comfort during the process.

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How do you prioritize your tasks when working as a Medical Assistant?

Discuss the methods you use to establish priorities, such as assessing patient needs, understanding provider urgency, and using checklists for efficiency. Mention your ability to adapt and manage time effectively while ensuring excellent patient care remains your top priority.

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Can you explain your experience with electronic medical records?

Share your hands-on experience with EMR systems, emphasizing your proficiency in data entry, retrieval of patient information, and maintaining redundancy to ensure accuracy. If you’ve trained others or implemented changes in EMR processes, mention those experiences to showcase your skills.

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Describe a time you handled a difficult patient interaction. What did you do?

Illustrate a specific situation where you encountered a challenging patient. Focus on how you listened to their concerns, empathized with their situation, and worked to find a resolution. Emphasize your communication skills and dedication to providing exceptional care even under pressure.

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What steps do you take to ensure patient confidentiality?

Discuss the measures you implement to protect patient confidentiality, including adhering to HIPAA regulations, safeguarding patient files, and communicating sensitive information discreetly. Elaborate on fostering a culture of trust and respect within the healthcare setting.

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How do you support administrative functions in your role?

Explain specific tasks you perform, such as scheduling appointments, managing phone calls, and keeping track of supplies. Highlight your organizational skills and willingness to assist wherever needed to enhance the clinic's operations.

Join Rise to see the full answer
What is your experience in supporting clinical procedures?

Share details about your experience in assisting with clinical procedures, such as preparing equipment, ensuring the sterile field, and following the clinician's directions. Your ability to remain calm under pressure will demonstrate your readiness for the demands of this role.

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How would you handle a situation where a patient starts showing signs of distress?

Discuss the importance of remaining calm, assessing the patient's condition, and immediately seeking help from a provider. Mention how you would reassure the patient while monitoring vital signs and situational changes until help arrived.

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What motivates you to work as a Medical Assistant?

Touch upon your passion for patient care, the excitement of being part of a healthcare team, and the personal fulfillment you get from helping others. Share any key experiences that have cemented your dedication to pursuing this career.

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How do you stay organized in a busy clinical environment?

Share your strategies for organization, such as using task lists, prioritizing responsibilities based on urgency, and maintaining a tidy work area. Highlight your adaptability to manage the fast pace while moving fluidly from task to task.

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DATE POSTED
April 15, 2025

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