Community Care Partner (Memphis)

We’re looking for a passionate and dedicated Community Care Partner to join our team and help drive meaningful change in the health of our TennCare members—particularly in Memphis, where the need is greatest. In this role, you’ll lead the execution of our Annual Outreach Plan , supporting more than 100 targeted outreach events each year. From maternity and EPSDT initiatives to school partnerships, focus groups, and food access programs, your efforts will directly impact health equity and ensure we meet regulatory and community-driven goals. You’ll build strong relationships with local providers, community agencies, and schools while coordinating educational and screening events, tracking outreach data, and supporting our volunteer team (Team Blue).

Our ideal candidate is highly organized, collaborative, and committed to serving underserved communities. Evening and weekend work will be required to support community schedules. If you’re ready to make a lasting impact through strategic, boots-on-the-ground outreach, we’d love to hear from you.

While this is a fully remote position, you will be required to travel in the Memphis/ West Tennessee area on a regular basis.

Job Responsibilities

• Support the implementation of community-based population health activities ensuring that performance and timeliness goals are met and accurately reported, ensuring successful completion of assigned projects and monitoring the processes to ensure compliance with quality level and regulations and to reduce the business or fraud risk exposed to company.
• Partners with community organizations and targeted providers to implement preventive health campaigns, screening health campaigns and educational programs, enhance member knowledge, and ultimately impact health outcomes. These include: health/safety presentations; face-to-face education and outreach sessions/workshops for members; culturally and linguistically appropriate health promotion/education programs.
• Develops and maintains relationships with new and established community organizations. Acts as key player in outreaching to and penetrating new organizations.
• Collaborates with internal departments and outside agencies to obtain data that is pertinent to the overall success of health education/promotion programs; makes appropriate member referrals for coordination of care/services by handling basic referral tasks and collaborating with care management teams, community-based health care providers, and other organizations.
• Ability to travel, with short notice which may include overnight stays, up to 50% of the time
• Ability to lift 30 40 lbs
• Good driving record, background check may be required
• Various immunizations and/or associated medical tests may be required for this position.

Job Qualifications

Education

• Bachelors Degree in a Health Related Discipline (Nursing, Dietetics, Exercise Science, Counseling, Social work, or Health Education)

Experience

• 3 years - Project management, account management or similar experience required
• 3 years - Experience in developing, planning and implementing, comprehensive prevention, education and outreach initiatives, and coordinating community events which incorporate preventive screenings

Skills\Certifications

• Proficient in MicroSoft Office (Outlook, Word, Excel, Access and Powerpoint)
• Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Proven decision making and problem solving skills
• Strong analytical skills
• Effective and concise presentation skills

License

• Valid Driver's License

Number of Openings Available:

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Tobacco-Free Hiring Statement

To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test.  An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine  and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.