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Training Supervisor - Bilingual
Academic Requirement: Required – Bachelor’s degree in behavioral sciences, human services, or social services; Preferred – Master’s degree in behavioral sciences, human services, or social services
Certifications: First aid, CPR, Emergency behavior intervention
Work Experience: Required – with master’s Degree – At least three (3) years of progressive employment experience in these fields that demonstrate supervisory and case management experience OR with bachelor’s degree – At least five (5) years of progressive employment experience in these fields that demonstrate supervisory and case management experience; Preferred – Child welfare and experience in working with immigrant populations
Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Provide program staff relevant training that meets agency, licensing, and contract requirements and the individual needs of each staff.
3. Consistently provide and update training for federal entities care facilities, community services and other stakeholders.
4. Develop, maintain, and distribute a staff training calendar that provides staff numerous opportunities for development including evening and overnight shifts.
5. Maintain a staff-training database that provides monthly and quarterly reports related to training and the impact of training on program practices and outcomes.
6. Maintain assigned program’s personnel files, training records and training certifications.
7. Develop professional relationships with other peers in the field, including private agencies and supporting agencies.
8. Work evenings, weekends and holidays as needed or requested by position supervisor.
9. Implement Compass Connections safety protocols in case of an emergency.
10. Participate in scheduled meetings and team decisions and operations.
11. Maintain confidentiality in all areas of the service population and program operations.
12. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.
Other Responsibilities:
1. Establish and implement a training strategy and goals for the assigned Compass Connections program.
2. Develop and continually update program training manuals and materials.
3. Frequently travel from one location to another inclusive of distances greater than 50 miles from home office.
4. Meet all deadlines required by program supervisor and federal partners.
5. Communicate effectively in writing and verbally in English.
6. Foster Care Programs - Support, encourage, and recruit foster parents.
Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Organize and prioritize responsibilities and duties efficiently.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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If you’re looking to make a positive impact while working with a dedicated team, consider becoming a Training Supervisor with Compass Connections in San Antonio, TX! As a Training Supervisor, you'll play an essential role in shaping the skills and knowledge of our program staff. With a required Bachelor’s degree in behavioral sciences, human services, or social services, and bilingual skills being a must, your educational background will be combined with real-world experience—ideally, you have three years of supervisory experience with a master's degree or five years with a bachelor’s. Your days will involve developing and implementing comprehensive training programs that meet federal and state regulations and evaluating their effectiveness through consistent updates and training records. Not only will you be creating a positive learning environment, but you'll also build professional relationships with peers and other agencies—fostering collaboration and innovation. If you're passionate about enhancing the capabilities of your team, ensuring they meet licensing and agency requirements, and supporting foster care programs, this role is perfect for you! Get ready to encourage and recruit compassionate foster parents while demonstrating ethical conduct and respect for the people you work with. Your ability to communicate effectively in both English and Spanish will be a key asset as you travel to different locations, helping our mission to make a difference in people's lives. Be the change you want to see with Compass Connections!
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