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Asset Protection Lead - Full Time - job 2 of 2

The non – exempt Store Asset Protection Lead is responsible for assisting the Store Manager and/or Store Asset Protection Manager with the Asset Protection and shortage control programs in their assigned store to meet or exceed the shortage goals for their assigned location.
This individual will conduct investigations, provide training of store associates, and will partner with the Store Manager and/or Store Asset Protection Manager on resolution to shortage related issues.

Job Functions

  • Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
  • Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID)
  • Develop understanding of profitability to support the Store Manager with direct controllable expense.
  • Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty.
  • Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
  • Ensure the Store Manager is aware of data security and safety related issues in the store.
  • Maintains positive relationships between the store and law enforcement personnel.
  • Manage the effective utilization and report any operability issues of all security systems.
  • Complete special projects and other duties as assigned with a teamwork and collaborative approach.

Position Contribution Level :
 

Minimum Education & Experience:

  • High School Diploma or GED equivalent.
  • Ability to operate a computer.
  • Ability to work with minimal supervision.
  • 1 or more years of retail, security and/or military experience.
     

Preferred Education & Experience:

  • 1+ years of Asset Protection experience.
  • Experience with exception based reporting and other analytical tools.
  • Proficiency with Word, Excel, and Outlook.
  • Industry certifications such as the LPC or LPQ is a plus but not required.
     

Knowledge & Skills

  • Ability to maintain confidentiality and use discretion.
  • Ability to make critical decisions in high pressure situations.
  • Strong work ethic and ability to produce high quality work under deadline pressures.
  • Ability to solve problems with consideration to their store.
  • Ability to read, write, speak, and understand English.
  • Ability to prioritize, adjust to new developments, and complete tasks is required.
  • Demonstrates strong interpersonal skills.
  • Demonstrated ability to make regular court appearances on the company’s behalf.
  • Ability to travel with Regional Asset Protection Manager approval.
     

Physical

  • Ability to operate standard phone, computer, calculator and other business machines.
  • Ability to sit, walk, or stand, for brief to extended periods of time.
  • Ability to travel to court or other locations with Regional Asset Protection Manager approval.
  • Ability to perform some lifting (25-50 lbs.)
  • Ability to climb ladders, scaffolds and work at heights.
  • Ability to operate photographic and video equipment.
     

Supervisor

Store Manager or Store Asset Protection Manager

Supervises

None

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Average salary estimate

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$50000K

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What You Should Know About Asset Protection Lead - Full Time, Belk

Are you ready to step into an impactful role at Belk? As the Asset Protection Lead at our Cullman Shop Center in Cullman, AL, you will play a vital role in shaping our store's approach to safety and profitability. This non-exempt position sees you partnering closely with our Store Manager and Asset Protection Manager to implement effective shortage control and asset protection strategies. Your responsibilities will include conducting thorough investigations, training dedicated store associates, and proactively addressing issues related to theft and dishonesty. At Belk, we believe in fostering a diverse and inclusive environment, and your contributions will help maintain positive relationships with law enforcement as well as enhance our store's safety measures. With at least one year of retail or relevant experience under your belt, you'll be equipped to handle the challenges that come your way. You’ll enjoy a collaborative atmosphere where teamwork is essential and every day brings new tasks. If you're passionate about making a difference and want to be a change agent in the retail industry, we want you on our team! Join us at Belk and be part of our mission to protect profitability while enhancing the customer experience.

Frequently Asked Questions (FAQs) for Asset Protection Lead - Full Time Role at Belk
What are the primary responsibilities of the Asset Protection Lead at Belk?

As the Asset Protection Lead at Belk, your main responsibilities include assisting the Store Manager and/or Store Asset Protection Manager with implementing shortage control programs, conducting investigations into theft incidents, and training store associates to promote best practices in asset protection. You'll also work proactively to reduce theft and ensure compliance with safety protocols, all while maintaining relationships with law enforcement.

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What qualifications do I need to become an Asset Protection Lead at Belk?

To qualify as an Asset Protection Lead at Belk, you need at least a High School Diploma or GED equivalent along with at least one year of retail, security, or military experience. While not mandatory, having over one year of asset protection experience or industry certifications like LPC or LPQ are beneficial. Strong decision-making skills and the ability to maintain confidentiality are essential.

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What skills are important for success as an Asset Protection Lead at Belk?

Successful Asset Protection Leads at Belk possess excellent problem-solving skills, strong interpersonal abilities, and the capacity to make critical decisions in stressful situations. You should also have a solid work ethic, proficiency with computer software like Word and Excel, and the ability to work autonomously in your role. These skills will help you excel in maintaining store safety and ensuring compliance.

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What opportunities for growth exist for an Asset Protection Lead at Belk?

At Belk, there are various opportunities for growth for Asset Protection Leads. By demonstrating your capabilities in asset protection and loss prevention, you can move into higher-level roles within the department. Success in this position can lead to advancement opportunities such as Regional Asset Protection Manager or other managerial roles within the organization.

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How does Belk support diversity and inclusion in the Asset Protection role?

Belk is committed to creating a diverse and inclusive workplace, which extends to the Asset Protection Lead role. We encourage candidates from various backgrounds and experiences to apply. In this position, you'll be tasked with fostering a respectful and inclusive store environment while preventing theft, thereby reinforcing Belk's values of diversity and inclusion in all aspects of operations.

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Common Interview Questions for Asset Protection Lead - Full Time
How would you handle a situation where you suspect an employee of theft?

To handle a situation where I suspect an employee of theft, I would first gather evidence discreetly and ensure I'm documenting all findings. It's crucial not to jump to conclusions without substantiation. I would then involve the Store Manager or Asset Protection Manager to follow the established protocol, ensuring that the employee's rights are respected throughout the process.

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Can you explain your experience with loss prevention programs?

In my previous job, I was responsible for implementing loss prevention programs that included employee training on best practices to mitigate theft and conducting monthly audits to assess where losses were occurring. This hands-on experience has equipped me with insights into effective strategies for reducing losses.

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What strategies would you employ to train store associates on loss prevention?

To train store associates on loss prevention, I would utilize a combination of hands-on training, regular workshops, and informative materials that clearly explain our policies. Role-playing scenarios could also be effective, as they provide real-life context, enabling associates to respond effectively to potential theft situations.

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Describe a time when you had to make a quick decision in a safety-related situation.

During my last role, I was faced with an urgent situation where a customer was attempting to steal merchandise. I quickly assessed the situation, alerted my team, and engaged with the customer to calmly redirect them away from the situation while ensuring safety for everyone involved. This experience highlighted the importance of quick thinking in preserving store safety.

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How do you prioritize tasks when dealing with multiple incidents?

When faced with multiple incidents in asset protection, I prioritize tasks based on urgency and potential impact. I would first address any active threats to safety or security, while ensuring I’m documenting incidents for follow-up. Having clear communication with my team would help distribute tasks effectively and ensure all incidents are handled promptly.

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What tools and technologies have you used for loss prevention?

I have experience using various loss prevention technologies, including exception-based reporting systems, RFID systems, and CCTV monitoring software. Understanding how to utilize these tools enhances my ability to analyze situations and implement effective strategies for reducing theft.

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How would you approach collaboration with law enforcement?

Collaboration with law enforcement is crucial in asset protection. I would approach this by fostering a strong relationship through regular communication and by inviting local law enforcement to our store for discussions. Establishing these connections can ensure timely support and understanding of the needs within our operations.

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Can you discuss your experience in conducting investigations related to theft?

In my previous role, I often conducted investigations into theft incidents. I would gather evidence through interviews and surveillance footage analysis while documenting every step for accountability. Maintaining thorough investigations helps in developing policies to prevent future occurrences.

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What would be your response to a customer who confronts you about a security measure?

In response to a customer confronting me about a security measure, I would remain calm and professional, explaining the reasons behind the measures and emphasizing our commitment to creating a safe shopping environment. Transparency can foster trust and demonstrate our dedication to customer safety.

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How do you stay informed about industry standards and practices in asset protection?

I stay informed about industry standards and practices in asset protection by participating in relevant training, attending seminars, and following industry leaders through publications and forums. Keeping abreast of best practices equips me to implement the most effective strategies in preventing loss.

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Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. Belk is a portfolio company of Sycamore Partners, a...

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Full-time, on-site
DATE POSTED
April 15, 2025

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