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Supervising Content Developer

Position Purpose:

Work with the Senior Content Creation staff to manage the development of Core and supplemental products, from concept through publication. Responsible for writing, editing, and revising existing products in both Core and Supplemental Markets, as determined by market need or senior leadership. Market need could include, but is not limited to, customer-identified incorrect or problematic content, known reprint corrections, outdated content and new calls for adoptions or RFP where content must be adjusted to fit requirements. 

Duties and Responsibilities:

  • Help ensure the successful development of all assigned materials in both print and in digital formats.
  • Coordinate with content developers as well as authors, vendors and freelance writers in creating content to ensure that project goals and content guidelines are observed.
  • Request and review vendor and writer samples and provide vendor feedback as necessary to ensure quality control.
  • Help establish and maintain writer’s guidelines and approaches in support of effective instruction for new core development and for supplemental or ancillary programs as assigned, working with senior leadership and established author(s). Oversee portions of implementation of approach across all grades, K-6.
  • Write, review, edit and approve manuscript, book maps, and production stages, working directly with content developers, assistant content developers, copyeditors, graphic designers, and photo researchers through all stages of content development in both print and digital formats.
  • Help maintain and reduce customer-service complaint tickets.
  • Establish QA protocols for print and digital to check for proper implementation of changes.
  • Track and manage reprint processes for multiple products across the year
  • Communicate with Sales & Marketing to support the development of sales support tools
  • Help develop and manage editorial project schedules along with the Project Management team, troubleshoot scheduling, resource and budget issues.
  • Aid in the QA of new digital products
  • Train, support and uplift team members in subject matter expertise in order to grow them professionally and to ensure that best-practices are always infused into our products.
  • Assist in the creation of budgets for new projects and managing vendors to stay within budgetary requirements.
  • Attend regularly scheduled status meetings to report on workflow and content issues.
  • Consult with all project team members.
  • Create or update Product Library documentation.
  • Communicate with Sales & Marketing to support the development of sales support tools.
  • Complete Product Data Management entry based on defined workflow milestones.

Additional Responsibilities

  • Coordinate editorial with production schedules and needs in order to meet project goals and deadlines.
  • Support Sales and Marketing by reviewing pullouts, space ads, pre-pub flyers, and other sales support tools for accuracy and completeness.
  • Read professional journals to increase market and pedagogical knowledge.
  • Complete time tracking documentation on a weekly basis.

Job Requirements/Skills and Experience

  • 7-10 years of managerial experience in developing materials for an educational publisher
  • University/College degree in Education or related field
  • Superior writing, editing and project management skills
  • Up-to-date knowledge of language, literacy and content issues
  • Experience in both print and digital publishing processes
  • Intermediate-Advanced proficiency, MS Office
  • Intermediate proficiency in Adobe Creative Suite (Adobe. InCopy) is preferred
  • Ability to manage several projects concurrently
  • Comfortable with ambiguity
  • Flexible in adjusting to changing needs and schedules
  • Able to work collaboratively with other departments (e.g., design and marketing)
  • Excellent communication and organizational skills

Salary Range: $80,000-$110,000

*The base salary range represents the low and high end of the expected salary range for the position. The base salary offered may depend on a variety of factors such as geographic location, experience, education, and skill level.

About Us 

Benchmark Education Company is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, both print and digital, as well as world-class professional development. Since its founding in 1998, our company has proven to be one of the most nimble and innovative content creators on the cutting edge of pedagogy and technology. The digital content in our many learning programs delivers all the rigor of its print counterpart and is designed for virtual and blended learning contexts. 

Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer.

For further information, visit us at: https://www.benchmarkeducation.com

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$80000K
$110000K

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What You Should Know About Supervising Content Developer, Benchmark Education

At Benchmark Education Company, we're on the lookout for a Supervising Content Developer based in New Rochelle who is passionate about crafting exceptional educational resources. In this dynamic role, you will collaborate closely with our Senior Content Creation team to oversee the entire life cycle of Core and supplemental products—from inception to publication. Imagine being the keystone in a creative process, refining and enhancing existing materials to ensure they meet the ever-evolving needs of learners and instructors. Your keen eye for detail will guide you as you coordinate with content developers, authors, and freelance writers, ensuring that every piece of content shines. You'll be intimately involved in establishing writer guidelines and maintaining quality control while actively supporting resource and budget management. Influencing our products means you’ll be pivotal in reducing customer service complaints and tracking reprint processes across the year. You’ll also get the chance to uplift and train team members, sharing your subject matter expertise to foster their professional growth. With your solid background in educational publishing and strong project management skills, you'll make a considerable impact on our content quality, helping to create products that meet the highest standards. If you thrive in a collaborative environment, enjoy juggling multiple projects, and have a love for literature and learning, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Supervising Content Developer Role at Benchmark Education
What are the responsibilities of a Supervising Content Developer at Benchmark Education Company?

As a Supervising Content Developer at Benchmark Education Company, your primary responsibilities will include managing the development of educational materials from concept through publication. This encompasses writing, editing, and revising products across both Core and Supplemental Markets. You'll work closely with content teams, authors, and freelance writers to ensure project goals are met, oversee quality control, establish writer guidelines, and reduce customer service complaints. This multifaceted role requires a proactive approach to managing editorial project schedules and maintaining effective communication with various departments.

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What qualifications are required for the Supervising Content Developer position at Benchmark Education Company?

To qualify for the Supervising Content Developer role at Benchmark Education Company, candidates should have 7-10 years of managerial experience in developing educational materials, along with a university or college degree in Education or a related field. Strong writing, editing, and project management skills are essential, as is proficiency in both print and digital publishing processes. Familiarity with MS Office and intermediate experience in Adobe Creative Suite is preferred, alongside the ability to manage multiple projects simultaneously and work collaboratively with various departments.

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How does Benchmark Education Company support the development of educational content?

Benchmark Education Company actively supports the development of educational content by fostering collaboration between various teams, including content developers, sales and marketing, and project management. The Supervising Content Developer plays a crucial role in coordinating editorial processes, establishing quality assurance protocols, and continuously refining materials based on feedback and market needs. This collaborative approach ensures that all products align with the latest pedagogical standards and effectively meet the educational requirements of customers.

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What skills are important for a Supervising Content Developer at Benchmark Education Company?

Key skills for a Supervising Content Developer at Benchmark Education Company include superior writing and editing capabilities, project management expertise, and an up-to-date understanding of language and literacy issues. Successful candidates should also exhibit excellent communication and organizational skills, as well as the ability to adapt to changing needs. Experience with both digital and print processes, along with a proactive attitude in training team members, is also highly valued.

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What is the salary range for the Supervising Content Developer position at Benchmark Education Company?

The salary range for the Supervising Content Developer role at Benchmark Education Company is between $80,000 and $110,000. However, the final offer may vary based on factors including the candidate's geographic location, relevant experience, educational background, and specific skills. Benchmark Education Company is committed to providing competitive compensation as part of its commitment to attracting and retaining top talent.

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Common Interview Questions for Supervising Content Developer
What experience do you have in educational content development as a Supervising Content Developer?

When discussing your experience, highlight specific projects where you managed the development process, focusing on your strategic approach to collaborating with authors and content teams. Showcase instances where you've successfully navigated the complexities of both print and digital formats, and how you've ensured quality control throughout the production stages.

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How do you prioritize multiple projects as a Supervising Content Developer?

In your answer, emphasize your organizational skills and tools you use for project management. Discuss your method for assessing project urgency and significance, and provide examples of how you've balanced competing deadlines effectively in past roles.

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Can you describe your process for establishing quality control standards?

Outline your approach to quality control, including how you develop guidelines and conduct thorough reviews of content. Provide an example of a time you implemented changes that resulted in a significant improvement in the quality of the educational materials.

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What collaborative techniques do you utilize when working with writers and content developers?

Discuss your methods for fostering collaboration, including regular check-ins, feedback loops, and open lines of communication. Share specific examples of successful team dynamics you've nurtured in previous projects and how they contributed to the success of the content developed.

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How do you approach revisions based on feedback from educational stakeholders?

Explain your strategy for gathering and analyzing feedback from various stakeholders, including educators and market research. Provide a scenario where incorporating feedback led to improved outcomes, demonstrating your flexibility and responsiveness to stakeholder needs.

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What is your experience with digital publishing processes?

Be sure to highlight your proficiency in digital content development, including any specific tools or software you've used. Discuss projects you've worked on that focused on creating engaging digital resources and how you ensured they met educational standards.

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How do you stay updated on the latest trends in education and publishing?

Share how you engage with professional journals, attend industry conferences, and participate in relevant online communities. Discuss how this ongoing education informs your work and how you use current trends to enhance your content development approach.

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What strategies do you use to manage budgets for educational projects?

Talk about your experience in budgeting for projects, including tracking costs, evaluating vendor quotes, and ensuring that projects remain within budget. Use examples to demonstrate how you've effectively managed project resources to maximize outcomes.

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How do you handle revisions under tight deadlines?

Provide insight into your time management techniques and prioritization skills, demonstrating how you can maintain quality under pressure. Share a specific example where you successfully met a tight deadline while adhering to high-quality standards.

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What role do you believe a Supervising Content Developer plays in the overall success of educational products?

Discuss the importance of collaboration, quality assurance, and adaptability in the role of a Supervising Content Developer. Emphasize how you believe this position influences both the content's effectiveness and the overall customer satisfaction and market success.

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Full-time, on-site
DATE POSTED
April 7, 2025

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