Underwriting Support Technician

To succeed as an Underwriting Support Technician at our Glen Allen location, candidates should ideally have a background in insurance or customer service, combined with strong data entry skills. Attention to detail is crucial since you'll be responsible for accurately inputting and reviewing applications. A proactive approach in problem-solving and effective communication skills will make you a great fit for this role.

The Underwriting Support Technician position in Glen Allen involves a variety of responsibilities. You will primarily focus on entering applications into the Verus core systems, reviewing their completeness, and facilitating their movement into workflow. Additionally, you'll assist with Premium Audits, Inspection Reports, process legal notices, and ensure renewal setups for our various product lines—all while providing excellent customer service!

An Underwriting Support Technician can enhance customer service in Glen Allen by being proactive in communication, addressing client concerns promptly, and ensuring that all applications are processed efficiently. By maintaining a courteous and professional demeanor, you can build trust and rapport with clients, which is essential for fostering long-term relationships and satisfaction.

As an Underwriting Support Technician in Glen Allen, you'll work with the Verus core systems extensively. Familiarity with these systems is key as you input, review, and manage incoming applications. It's also beneficial to have knowledge of various underwriting software tools to aid in tasks like ordering Premium Audits and managing inspections.

At our Glen Allen office, Underwriting Support Technicians have numerous opportunities for growth. The position encourages you to contribute to innovation and enhancement goals, expanding your skill set while gaining exposure to various underwriting functions. With performance and dedication, there are pathways towards roles in underwriting management or specialized positions within the insurance sector.

Highlighting specific instances where you accurately processed data in a high-volume setting will show your competency. Discuss the tools and systems you've used, focusing on your attention to detail and how you ensured data integrity.

Demonstrating your ability to remain calm and professional under pressure is key. Share examples where you effectively resolved issues, focusing on communication and strategic problem-solving.

Indicate that attention to detail is crucial, as any inaccuracies can affect the underwriting process. Let your interviewer know about how your skills align with this need and share an example that highlights your thoroughness.

Discuss your role in a team setting, focusing on how collaboration was key to overcoming challenges. Share measurable outcomes from your teamwork experience that reflect success.

Outline your personal checklist or strategy for reviewing applications for completeness and correctness. Mention tools you utilize or specific techniques that ensure precision in your work.

Share your approach to task management, perhaps mentioning software or techniques such as prioritization matrices or to-do lists, which help streamline your workflow when demand spikes.

Reflect on your passion for helping others and the impact that insurance has on people's lives. Mention personal anecdotes that connect you to the field and express your commitment to your role.

Discuss your understanding of the Premium Audit process and your role in it. Highlight your organizational and record-keeping skills and how you've applied them in previous roles to support audits efficiently.

Talk about adopting active listening skills, adjusting communication styles to meet client needs, and how you effectively convey complex information in simple terms.

Your answer should focus on your unique combination of skills, experiences, and enthusiasm for the role. Highlight how your qualifications align with the responsibilities of the Underwriting Support Technician and express your eagerness to contribute to the company's success.