Store Manager

As a Store Manager at GPM Investments in Mosinee, your responsibilities include inspirational leadership, managing a diverse team of 8 to 15 members, ensuring effective communication, driving sales growth, and implementing company sales initiatives. You'll also oversee recruitment, training, and store management, all while upholding a high standard of honesty and integrity.

To qualify for the Store Manager position at GPM Investments, candidates must be at least 21 years old and have experience in retail and/or food management. A customer-centric mindset, flexibility in scheduling, and the ability to clear a pre-employment drug screen and background check are also essential. Additionally, having a valid driver's license and access to an insured vehicle is required.

GPM Investments actively encourages career advancement for Store Managers. By joining our team, you will have access to numerous opportunities to grow within the company, along with training programs designed to enhance your skills and increase your responsibilities over time.

Store Managers at GPM Investments enjoy various benefits, including performance-related bonuses, a generous sign-on bonus, paid time off, competitive wages, holiday pay for major holidays, a 401K employer match, and weekly paychecks. We prioritize the well-being of our employees and work-life balance.

Success as a Store Manager at GPM Investments requires strong leadership, effective communication, decisiveness, accountability, and a customer-focused approach. You must also possess the ability to motivate your team, maintain store standards, and implement strategies for sales growth while managing expenses effectively.

In your answer, focus on how you inspire and motivate your team, lead by example, and foster an inclusive and positive work environment. Highlight examples of successful team collaboration and communication strategies you've used in the past.

Share a specific example that illustrates your ability to navigate conflicts while maintaining professionalism. Discuss the steps you took to resolve the issue, emphasizing your communication skills and commitment to team cohesion.

Discuss some creative sales strategies you've employed, such as customer engagement techniques, promotional campaigns, or adjustments to product displays. Use data or past experiences to illustrate the potential impact of these strategies.

Explain your time management and organizational skills. Provide examples of how you prioritize customer service while also ensuring that operational tasks are completed efficiently, even during peak hours.

Emphasize your commitment to employee growth by discussing methods you would implement for effective training programs and regular performance evaluations, as well as the importance of mentorship in developing future leaders.

Share your approach to resolving customer issues promptly and effectively, highlighting the importance of active listening, empathy, and follow-up to ensure customer satisfaction and retention.

Discuss how clear and open communication contributes to your leadership effectiveness, team cohesion, and customer satisfaction. Give examples of how you've successfully communicated goals and expectations to your team.

Talk about your strategies for ensuring a safe working and shopping environment, such as regular training on safety protocols, continuous monitoring of store conditions, and encouraging team members to report safety concerns.

Discuss key factors such as customer service excellence, product variety, operational efficiency, and community engagement. Balance these with insights demonstrating your understanding of the convenience store business.

In your response, highlight what attracted you to GPM Investments, such as its growth opportunities, values, and commitment to employees. Share how your personal and professional goals align with those of the company.