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Product Design Lead

Hi 👋

We are Bïrch. Our product is a mighty toolbox for all the things creative and growth marketing teams do — content creation, collaboration, and ad campaigns, all in one place. We’ve been in the game for over 8 years — trusted by 600+ companies and more than 5,500 marketers. With billions in ad spend running through our platform, we’re not just keeping up — we’re one of Meta’s fastest-growing partners and officially backed by both Meta and Google. Recently, we rebranded from Revealbot to Bïrch, and we wrote about this transformation journey here.

We’re building a new part of the product and rethinking the architecture of the entire Birch ecosystem. It’s an exciting moment — full of opportunities to reshape how things work and feel. We're evolving from a tool built just for media buyers into a full-on collaboration platform for all marketing teams — and we’re building an AI agent to help them get things done faster and smarter. It’s a big shift in how we see the product, and we’re looking for a design expert with curiosity, a future-facing mindset, and the drive to help shape this next chapter.

🌍 Who are we?

We’re a remote-first team of ≈35 friends spread around the world with an HQ in Barcelona. We’ve built one successful product and now transitioning to a broader vision. We hire globally and love meeting offline: last October we were in Barcelona, the year before in Istanbul. Here’s our team’s Instagram that can show you more of who we are. We are a spicy mix of different cultures and backgrounds.

âœđŸŒ What will you do?

You’ll be reporting directly to our CEO, Mike, and working closely and leading two talented Product Designers — Nikita and Eugene. Together, you’ll lead the charge in reimagining and elevating the user experience across our entire platform. This role is a mix of strategy, systems thinking, and hands-on design. Here’s what you’ll be focusing on:

  • Rebuilding the entire UX architecture across the product. Our ecosystem is evolving — and we need a fresh, thoughtful structure that ties everything together. You’ll rethink how users navigate our product, how they find what they need, and how the experience flows from start to finish.
  • Designing AI-powered user flows. We are integrating AI into our core product experience and you’ll be designing how these intelligent flows come to life — making them intuitive, useful, and delightful.
  • Defining and evolving the visual language across different product areas. Our product is growing, and we want it to look and feel consistent — and beautiful. You’ll help shape the visual style, ensuring that every part of the product feels connected and emotionally engaging.
  • Building our design system. We’ve started building a design system, but it’s not yet where it needs to be. You’ll take the lead in defining, refining, and scaling it — so that our product design becomes faster, more consistent, and easier to maintain across teams.

đŸ§‘â€đŸŽ€ Who are you?

You’re a designer who lives on the edge of what’s next — curious about the future, excited by new technologies, and always exploring how interfaces can feel more human. You think like a user and you care about both how things work and how they feel.

In your past roles, you’ve likely:

  • Worked with products that have complex information architecture, ideally in B2B SaaS. Experience in AdTech or MarTech is a plus.
  • Designed product flows from scratch, including navigation and experience architecture**.**This will be especially valuable as we rethink how our navigation works and integrate the Studio product into Workspaces.
  • You’ve taken the lead or guided fellow Product Designers, creating clear workflows, keeping the team energized, and delivering strong outcomes.
  • Worked or played with AI-driven interfaces, and can think critically about how AI fits into real user journeys. </aside>

Your approach to work:

  • You have a strong visual sensibility — you care about aesthetics, details, and how design makes people feel.
  • You know when to rely on research and when to trust your gut — balancing intuition with analytics. You’re comfortable with both qualitative and quantitative data, even when user numbers are small.
  • You’re genuinely interested in how the marketing world works, and you’re ready to dive deep into the logic behind our product and the business it supports. </aside>

💝 What do we offer?

  • A real design challenge with high impact. You’ll help shape a new product from the ground up — rethinking the experience, building with intention, and weaving in AI in meaningful, user-centric ways.
  • A product with scale and momentum. Birch has a loyal customer base, strong traction, and big plans. You’ll be designing for a real audience — and helping take the product to the next level.
  • Trust and autonomy. We believe in hiring people who know what they’re doing — and then giving them the space to do it. You’ll have full ownership of your workday, your design choices, and the approaches you take. No micromanagement, just real responsibility.
  • We’re more than colleagues — we’re friends. Our culture is special. We genuinely like each other as people, create meaningful work, and enjoy spending time together.
  • Competitive salary and various benefits:
    • 🏖 38 days of paid time off annually to take enough time to rest and explore the world.
    • ❀ Full health insurance is provided through Alan or SafetyWing.
    • ✈ $2000 annual holiday travel bonus for tickets and accommodation for yourself and your loved one.
    • 🎓 $2000 annual Learn & Development budget to upskill yourself.
    • đŸ«‚ $2000 annual bonus for meeting with your team in Barcelona or another country
    • đŸ‡Ș🇾 Company’s support in relocation to Barcelona
    • đŸ’» Laptop budget to buy the latest MacBook (or other powerful gear).
    • 🌍 Regular team meet-ups and off-sites to work and have fun together.
    • 🏠 You can choose to work remotely or have a hybrid work arrangement if you are in Barcelona.
    • đŸ–„ïž Co-working budget if you need a break from your home office.

⛔ Before you apply:

Let’s be honest — working with us isn’t all fun and pink unicorns (though it is a big part). Here are some potential challenges you’ll face:

  • Working with legacy systems. You’ll need to rethink and redesign within existing product constraints — finding smart, elegant solutions without always starting from a blank page.
  • **Hands-on by default.**Yes, this is a Lead role — but it’s not purely managerial. You’ll still be deeply involved in the craft, spending more than half your time designing, prototyping, and thinking through complex UX challenges.
  • Diving deep into a complex industry. AdTech and MarTech can be nuanced and layered. You’ll need curiosity and patience to truly understand how things work under the hood.
  • Designing with limited user signals. Our user base isn’t massive (yet), so you’ll often have to balance intuition with analytics, and make confident decisions without perfect data.
  • We move fast and sometimes in unexpected directions — you should be open to letting go of a solution and adapting when the focus shifts.

If all of that is not an issue for you, we would be happy to receive your application đŸ«¶

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Product Design Lead, Birch

Hey there! We’re Bïrch, and we're on the lookout for a talented Product Design Lead to join our innovative team. With over eight years in the game and a vibrant community of 600+ companies and 5,500 marketers, we're revolutionizing the way creative and growth marketing teams work. Our toolbox for content creation, collaboration, and ad campaigns is evolving, and so is our vision. As we reimagine our platform, we are excited to expand beyond media buying into a fully collaborative space, equipped with AI to streamline workflows. In this role, you'll team up directly with our CEO, Mike, and lead two amazing Product Designers, Nikita and Eugene. Your mission? To elevate and transform the user experience across our product. You’ll dive into rebuilding our UX architecture, design intuitive AI user flows, and maintain a stunning visual language that resonates with our users. You’ll also spearhead the development of our design system to ensure a coherent design process across the board. If you’re a future-thinking designer who loves making products more human-centered and beautiful, we want you on board as we navigate this exciting transition and foster a culture of curiosity, creativity, and collaboration at Bïrch.

Frequently Asked Questions (FAQs) for Product Design Lead Role at Birch
What responsibilities does the Product Design Lead at BĂŻrch have?

As the Product Design Lead at BĂŻrch, you're expected to redefine the user experience by rearchitecting the UX across our entire platform. You'll design AI-powered user flows to enhance the user experience, maintain a cohesive visual language, and develop our design system. This role is pivotal in making our product not only functional but emotionally engaging for our users.

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What qualifications are required to apply for the Product Design Lead position at BĂŻrch?

To be successful in the Product Design Lead role at BĂŻrch, candidates should have experience in designing complex product flows from scratch, ideally within B2B SaaS products. Familiarity with AdTech or MarTech is a plus, as well as experience leading design teams and a solid understanding of AI-driven interfaces. You should also demonstrate a passion for creating user-centric designs that balance aesthetics with functionality.

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Can you describe the company culture at BĂŻrch for a Product Design Lead?

At BĂŻrch, our culture is unique and collaborative. We pride ourselves on being a remote-first team that feels like family. You'll collaborate closely with a diverse group of talented individuals who share a genuine interest in creativity and innovation. We encourage autonomy, value meaningful contributions, and prioritize team bonding through regular meet-ups and remote work flexibility.

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What type of projects will the Product Design Lead work on at BĂŻrch?

As a Product Design Lead at BĂŻrch, you will embark on a range of projects aimed at transforming the user experience of our expanding platform. You'll work on rethinking navigation, integrating AI into our core product, and defining a consistent visual identity across our tools. This is a wonderful opportunity to leave your mark on a product that directly impacts thousands of marketers and creative teams around the globe.

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What benefits can a Product Design Lead expect to receive at BĂŻrch?

Bïrch offers competitive benefits for the Product Design Lead role, including a generous 38 days of paid leave, full health insurance, and a significant budget for personal development. There’s also a holiday travel bonus, support for relocation to Barcelona, and a budget for co-working spaces if you prefer not to work from home. We believe in supporting our team's well-being and growth.

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Common Interview Questions for Product Design Lead
What led you to become a Product Design Lead?

Discuss your journey in design, highlighting key projects that shaped your career. Focus on pivotal moments that inspired you to lead, showcasing your passion for user experience and how you've nurtured your team’s growth.

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How do you approach rebuilding UX architecture?

Explain your strategic framework for approaching UX architecture. Emphasize your emphasis on user research, storytelling, and iterative design, demonstrating how you ensure designs meet user needs while maintaining a cohesive structure.

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Can you give an example of a complex product flow you designed?

Share a specific case study that illustrates your role in designing a complex product flow. Describe the challenges you faced, the decisions you made, and how your solution improved the user experience.

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How have you integrated AI into your designs in the past?

Reflect on your experiences working with AI-driven interfaces. Describe how you approached design challenges specific to AI, ensuring a seamless and intuitive user experience while engaging with the technology.

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What steps do you take to maintain a consistent visual language across products?

Discuss your methodology for creating and maintaining a design system. Highlight the importance of documentation, tools, and collaboration within the team to ensure visual consistency and ease in design iterations.

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How do you foster collaboration among your design team?

Share your strategies for promoting open communication and collaborative brainstorming sessions, alongside tools and practices that enhance teamwork and ensure everyone's ideas are considered.

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What is your philosophy on balancing intuition and analytics in design?

Talk about your belief in combining qualitative and quantitative data to inform design decisions. Provide examples where using both intuition and analytics led to impactful design changes.

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Describe a time when you had to work with legacy systems.

Give a relevant example showcasing how you navigated the challenges of redesigning within the constraints of legacy systems. Emphasize your ability to find creative solutions and think critically to meet user needs.

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What are some of your favorite tools for product design?

Mention your preferred design tools and software that facilitate your workflow, including those you find particularly useful for prototyping, user testing, and gathering feedback.

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How do you stay up-to-date with design trends and technologies?

Discuss your commitment to continuous learning through attending workshops, reading industry publications, and engaging with design communities. Showcase your passion for exploring new tools and techniques that enhance your design practices.

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birch communications, inc. was a leading communications, network, cloud and it solutions provider celebrating 20 years in business (1996-2016). recognized for exceptional customer experience, birch was acquired by fusion connect in 2016. our tagl...

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Full-time, remote
DATE POSTED
April 10, 2025

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