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Sales Staff Solutions Consultant, ALTRU

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Sales Staff Solutions Consultant at Blackbaud will leverage sales and technical skills to present and demonstrate the value of their Nonprofit solutions, especially Blackbaud Altru, to prospects and customers across the US and Canada.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The role includes driving revenue through solution demonstrations, advising clients, preparing sales presentations, and contributing to solution development while supporting the sales team in technical inquiries and customer interactions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include proficiency in Blackbaud Altru, strong presentation abilities, effective communication, analytical problem-solving, and the ability to translate technical features into business benefits.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Candidates should have nonprofit fundraising experience, preferably in the Arts and Cultural sector, with at least 2 years of relevant experience using Blackbaud Altru.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a remote-first role primarily serving customers in the US and Canada.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $74200 - $95600 / Annually



About the role

The Sales Solutions Consultant is responsible for presenting Blackbaud’s Nonprofit solutions, specifically Blackbaud Altru, in a compelling and value-based approach to prospects and customers as a part of the sales process. To accomplish this, the Solutions Consultant must have a strong desire to leverage their technical and sales skills, including the ability to discover business requirements, prescribe comprehensive solutions, and demonstrate the technology that will address these requirements. Personal experience with the product from previous roles/employers should also be included. The Solutions Consultants support our customers and prospects across the US and Canada.

What you'll do

  • Drive bookings and revenue by demonstrating the value of Blackbaud Altru and other Nonprofit solutions like Blackbaud Financial Edge NXT and Blackbaud Grantmaking
  • Demonstrate technical proficiency in Blackbaud Altru, has a basic understanding of value drivers for the solution(s) and can answer complex questions 
  • Learn about adjacent solutions (including third-party solutions) and how they interact to provide the total solution for your specialized vertical and/or competency 
  • Can speak to industry and technology trends and best practices, technical expert on assigned vertical, as well as our competitors in that market, solution(s), and key plays  
  • Can speak to the Blackbaud external Partner network that complements Blackbaud Altru and Arts and Cultural vertical expertise 
  • Develop decision-making skills by advising a client or prospect on change management decisions required in implementing a new Blackbaud solution 
  • Independently identify gaps in prospect/customer needs and attempt to propose a solution, then collaborate with other Solutions Consultants to finalize solution(s) 
  • Contributes to and leverages the Solutions Consulting tech stack in sales pursuits to increase velocity and enable buyers by providing tools, content, and demonstrations that quickly and effectively qualify our Blackbaud solutions for their needs  
  • Can navigate Blackbaud’s internal sales processes 
  • Proficient in preparing and delivering remote sales presentations with custom technical requirements 
  • Align sales presentations to desired business outcomes and value, incorporates storytelling tactics into sales presentations 
  • Lead discovery discussions, help to qualify or disqualify opportunities, uncover pains, and prove solution fit  
  • Assist with RFPs, RFIs, and other enablement requests  
  • Drive sales enablement and share solution(s) knowledge at the 1:1 and team level 
  • Create and present marketing and enablement materials  
  • Provide constructive feedback to Sales teams and other Solutions Consultants 
  • Represent Blackbaud at industry tradeshows and conferences (non-presenter) 
  • Proactively identify individual knowledge gaps and seek growth opportunities to develop expertise 
  • Where applicable, complete Blackbaud Certification for solutions you support 
  • Upon closing an opportunity, document key observations and insights for the implementation team, including demo notes, documents received from customer, etc. 

What you'll bring

  • Nonprofit fundraising, financial and or operational experience required; Arts and Cultural sector experience preferred
  • 2+ years of experience working with Blackbaud Altru and/or equivalent industry experience 
  • Ability to influence others through presentations, demonstrations, and written communication 
  • Experience developing and delivering presentations both to executive-level and working-level audiences 
  • Ability to translate technical features into business benefits 
  • Ability to recommend strategic workflows and policies as it relates to product solutions 
  • Analytical and a knack for problem solving, with high attention to detail 
  • Ability to travel as needed, but no more than 25% of the time

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert:Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page athttps://careers.blackbaud.com/us/enor our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please emailblackbaudrecruiting@blackbaud.com

The starting base salary and annual proposed commission is $74,200.00 to $95,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

Average salary estimate

$84900 / YEARLY (est.)
min
max
$74200K
$95600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Staff Solutions Consultant, ALTRU, Blackbaud

Join ALTRU as a Sales Staff Solutions Consultant and become a key player in transforming the nonprofit landscape! In this exciting remote opportunity, you'll leverage your sales and technical expertise to showcase the value of Blackbaud’s innovative solutions, particularly Blackbaud Altru, to potential clients across the US and Canada. Your day-to-day will include driving revenue through impactful demonstrations, crafting compelling sales presentations, and advising clients on how to maximize their nonprofit's success. You'll be an integral part of our sales team, navigating technical inquiries, leading discovery discussions, and creating unique solutions that address our clients' needs. You should have a solid understanding of relevant technologies and a knack for translating complex features into tangible business benefits. With a background in nonprofit fundraising—especially within the Arts and Cultural sector—you'll bring at least 2 years of hands-on experience with Blackbaud Altru. Plus, you'll thrive in this remote-first role that supports a flexible work culture. By joining ALTRU, you won’t just be filling a position; you’ll be part of a mission-driven team that supports positive change through technology. Ready to make an impact and grow your career in a dynamic and supportive environment? Apply now and help nonprofits achieve their goals with confidence!

Frequently Asked Questions (FAQs) for Sales Staff Solutions Consultant, ALTRU Role at Blackbaud
What responsibilities does the Sales Staff Solutions Consultant at ALTRU have?

The Sales Staff Solutions Consultant at ALTRU plays a crucial role in driving revenue by presenting and demonstrating Blackbaud's solutions, particularly Blackbaud Altru. This includes preparing sales presentations, advising clients, and contributing to solution development. The consultant also supports the sales team by addressing technical inquiries and engaging in customer interactions.

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What qualifications are required for the Sales Staff Solutions Consultant at ALTRU?

Candidates must possess nonprofit fundraising experience—preferably in the Arts and Cultural sector—with at least 2 years of relevant experience using Blackbaud Altru. Additionally, strong presentation skills, effective communication, and problem-solving abilities are essential for success in this role.

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How does the Sales Staff Solutions Consultant impact clients at ALTRU?

The Sales Staff Solutions Consultant significantly impacts clients by understanding their unique needs and providing tailored solutions using Blackbaud Altru. By effectively demonstrating the benefits of the software, the consultant helps clients navigate their challenges and optimize their fundraising efforts.

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What skills will the Sales Staff Solutions Consultant at ALTRU develop?

In the role of Sales Staff Solutions Consultant at ALTRU, individuals will develop skills in sales techniques, solution demonstrations, and client engagement strategies. Additionally, the position will enhance problem-solving skills and provide opportunities to collaborate with other experts in the nonprofit technology space.

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What is the work culture like for the Sales Staff Solutions Consultant at ALTRU?

ALTRU fosters a remote-first culture that prioritizes flexibility, inclusivity, and community building. As a Sales Staff Solutions Consultant, you'll be part of a supportive environment that values professional development and collaboration, ensuring you have the resources you need to thrive in your role.

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Common Interview Questions for Sales Staff Solutions Consultant, ALTRU
How do you approach sales demonstrations for Blackbaud Altru?

When approaching sales demonstrations, I focus on understanding the client’s specific needs first. I tailor my presentation to highlight the features of Blackbaud Altru that directly address those needs, ensuring I link each feature to a tangible business benefit.

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What experience do you have with nonprofit organizations?

I have worked for various nonprofit organizations where I was involved in fundraising efforts. My experiences include utilizing Blackbaud products and collaborating with teams to enhance their operational processes, leading to improved fundraising outcomes.

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Can you describe a challenging technical problem you resolved?

At a previous job, I encountered a technical issue with data integration. By methodically analyzing the problem and liaising with the technical team, I created a workaround that resolved the issue. This experience taught me to think critically under pressure while ensuring client satisfaction.

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How do you keep up-to-date with industry trends relevant to your role?

I stay current by following industry publications, participating in webinars, and networking with other professionals in the nonprofit technology sector. I also engage with community discussions online that allow me to share insights and learn about best practices.

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Explain how you would qualify a sales opportunity.

To qualify a sales opportunity, I start by asking targeted questions that uncover the client’s challenges and objectives. I assess whether Blackbaud Altru meets their needs by discussing specific features and benefits, ultimately determining if our solution fits their unique requirements.

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How do you manage multiple client demands simultaneously?

I manage multiple client demands by prioritizing tasks based on urgency and impact. Using tools like project management software helps me stay organized, ensure timely follow-ups, and maintain clear communication with all stakeholders.

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What strategies do you use to deliver presentations effectively?

I utilize storytelling techniques and incorporate visuals to make my presentations engaging. Connecting the features of Blackbaud Altru to real-life client scenarios resonates better with audiences and helps them understand the value we provide.

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What role does collaboration play in your job?

Collaboration is essential in my role, as it allows me to gather insights from team members and leverage their expertise to craft comprehensive solutions for clients. I value input from my colleagues to enhance my presentations and support our collective goals.

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How do you handle objections during a sales process?

When faced with objections, I listen carefully to understand the client's concerns fully. I respond with empathy and provide thoughtful counterarguments that align our solutions with their needs, reinforcing the value of choosing Blackbaud Altru.

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What motivates you to succeed in sales?

I am motivated by the positive impact our solutions can have on nonprofit organizations. Knowing that I can help clients achieve their missions effectively and contribute to meaningful change is deeply rewarding and drives me to succeed.

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Our mission is to provide software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States,...

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DATE POSTED
April 6, 2025

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