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Staff Dev Ops Engineer

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Requirements (E)

Employer:             Blackhawk Network, Inc.

 

Position:                Staff Dev Ops Engineer

               

Duties:                   Develop cutting-edge software and modify existing software to add features. Develop software solutions using techniques such as acceptance test driven development, continuous integration, and continuous delivery to provide quality products with seamless integration across development, quality assurance, infrastructure, operations, and release management roles. Assist design and development of software systems like Jenkins Automation, ECS, CI/CD implementation of Microservices in a Linux CI/CD environment and Microsoft Technologies to build and work on both tactical and strategic assignments. Review software to identify changes required for operations in a cloud architecture. Write scripts and automation using programming languages such as Perl/ Python/ Groovy/ Java/ Bash/ Json. Configure and manage data sources like MySQL, Mongo, Elasticsearch and manage source control using the software GIT. Deploy, automate, maintain, troubleshoot, and improve the systems that keep the backend infrastructure running smoothly. Perform configuration management for all different applications and manage the production release process that ensures the reliability and availability of the platform. Use best practices for infrastructure as code (eg : Service Catalog, Salt), software build tools (Maven, ANT, Shell) and continuous integration tools (Jenkins, Hudson), and infrastructure automation (Splunk and New Relic). Ensure design and code reviews, analysis of code components and code coverage of Unit test cases. Drive end-to-end quality with effective automation of unit level, component level and system level testing. Define and refine metrics used to assess application performance, utilization, and scalability. Contribute to the execution of performance analysis and capacity planning activities.

 

Education Required:           Master’s degree or foreign equivalent in Information Systems, Computer Science or Computer Engineering or related field.

 

Experience Required:         3 years’ experience as Dev Ops Engineer, Software Engineer, Application Engineer, or related occupation.

 

Alternate requirements:      Will also accept bachelor’s degree or foreign equivalent in Information Systems, Computer Science or Computer Engineering or related field with 5 years of experience as Dev Ops Engineer, Software Engineer, Application Engineer, or related occupation in lieu of Master’s degree and 3 years of experience.

 

Special Requirements:       Must have at least 1 year of prior work experience in each of the following:

1.       Cloud Management and Cloud Engineering using Amazon web services.

2.       Infrastructure as a Code deployments using Terraform.

3.       Jenkins and Bamboo for Continuous Integration and Continuous Development/Deployment.

4.       Database administration using one of the following: MySQL, MS SQL, or PostgreSQL.

5.       System Administration using Linux/Unix.

6.       Cloud migration planning to perform On Premise to Cloud migrations.

7.       Monitoring and Observability using the following: New Relic and Splunk.

 

Reports to Coppell, Texas office at least twice per week.  Up to 3 days/wk telecommuting may be permitted w/in 50 miles of Coppell, Texas office.

 

Salary:                   $133,659 to $179,830 per year

 

Worksite:               3501 Olympus Blvd., Suite 200, Coppell, TX 75019

 

Job Req. Number: 90993

 

#LI-DNI

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104. 

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What You Should Know About Staff Dev Ops Engineer, Blackhawk Network

Are you ready to take your career to the next level? Join Blackhawk Network as a Staff Dev Ops Engineer in Coppell! You will be integral in developing cutting-edge software solutions while working alongside a fantastic team dedicated to enhancing our world-class payment solutions. Your expertise will help modify existing software by adding innovative features and employing top-notch techniques like acceptance test-driven development and continuous integration. Here at Blackhawk Network, we believe in empowering our employees with the tools and technologies that allow seamless integration across all aspects of development, quality assurance, and infrastructure management. You will design and roll out software systems that utilize advanced platforms like Jenkins, ECS, and CI/CD to ensure we stay ahead of the game. With your experience in cloud management, you will help us navigate our cloud architecture and manage our databases effectively. You will be configuring and deploying automation solutions that keep our infrastructure running smoothly, while also ensuring the reliability and availability of various applications. If you have a Master’s degree or extensive experience in the field, we want to hear from you! Enjoy the flexibility of potentially working up to 3 days a week from home, all while making an impact with your skills at Blackhawk Network. Let’s shape the future of payment solutions together!

Frequently Asked Questions (FAQs) for Staff Dev Ops Engineer Role at Blackhawk Network
What are the main responsibilities of the Staff Dev Ops Engineer at Blackhawk Network?

As a Staff Dev Ops Engineer at Blackhawk Network, you will be responsible for developing innovative software solutions, modifying existing codebases to enhance features, and employing methodologies such as continuous integration and delivery. You will configure and manage cloud infrastructure, automate deployments, and ensure the reliability of backend systems through rigorous testing and monitoring.

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What qualifications do I need to apply for the Staff Dev Ops Engineer position at Blackhawk Network?

To qualify for the Staff Dev Ops Engineer role at Blackhawk Network, you should hold a Master's degree in Information Systems, Computer Science, or a related field, along with at least 3 years of relevant experience. Alternatively, if you have a Bachelor's degree, 5 years of related experience will suffice. Proficiency in cloud management, Continuous Integration/Deployment, and experience with scripting languages is essential.

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Can I work remotely as a Staff Dev Ops Engineer at Blackhawk Network?

Yes! At Blackhawk Network, you have the option to telecommute up to three days a week, provided you are within 50 miles of our Coppell, TX office. This flexibility allows you to maintain a good work-life balance while contributing to our innovative payment solutions.

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What programming languages should I be proficient in for the Staff Dev Ops Engineer role at Blackhawk Network?

To excel as a Staff Dev Ops Engineer at Blackhawk Network, you should be proficient in scripting and programming languages such as Perl, Python, Groovy, Java, Bash, and JSON. This expertise will enable you to create automation scripts and effectively manage various cloud and software solutions.

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What tools and technologies will I be using as a Staff Dev Ops Engineer at Blackhawk Network?

As a Staff Dev Ops Engineer at Blackhawk Network, you'll work with various tools including Jenkins for CI/CD, Amazon Web Services for cloud management, and databases such as MySQL and Elasticsearch. Familiarity with Terraform for infrastructure as code, as well as monitoring tools like New Relic and Splunk, will also be essential.

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Common Interview Questions for Staff Dev Ops Engineer
What experience do you have with Continuous Integration/Continuous Deployment principles?

In your response, emphasize specific CI/CD tools you've used, such as Jenkins or Bamboo. Explain how you have implemented CI/CD in previous roles, focusing on the benefits it brought to the team or project.

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How do you handle configuration management in a cloud environment?

Discuss tools like Terraform or Ansible that you've utilized for configuration management. Provide examples of how you managed configurations to ensure consistency across environments, particularly in cloud setups.

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Can you describe a challenging technical problem you faced and how you solved it?

Describe the problem clearly, and discuss your approach to solving it step by step. Highlight any tools or practices you employed, such as automation or collaboration with other team members, to reach a resolution.

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How would you optimize system performance as a Dev Ops Engineer?

Discuss your approach to performance monitoring and optimization. Talk about the tools you use to analyze performance metrics, how you interpret them, and effective strategies you've implemented to enhance system performance.

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What role does collaboration play in your work as a Staff Dev Ops Engineer?

Emphasize the importance of teamwork in the DevOps culture. Discuss how you collaborate with developers, QA teams, and operations to achieve common goals, and give examples of successful collaborative projects.

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Describe your experience with cloud migration projects.

Share specific examples of cloud migration projects you've worked on, detailing the strategies employed for a successful transition. Discuss any challenges you faced and how you overcame them during the migration process.

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What tools do you utilize for monitoring and observability?

Highlight the tools you’re familiar with, such as New Relic or Splunk. Explain how they've helped you identify issues proactively and enhance the reliability of systems in your previous roles.

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How do you ensure code quality in your projects?

Discuss your approach to code reviews and the practices you follow to maintain high code quality. Mention the importance of unit tests and how they contribute to a robust DevOps pipeline.

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What is your approach to troubleshooting production issues?

Explain your systematic approach to diagnosing and resolving production issues. Highlight specific steps, tools, or techniques you utilize to minimize downtime and ensure system reliability.

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How do you stay up to date with the latest DevOps trends and technologies?

Share your strategies for continuous learning, such as attending conferences, taking online courses, or participating in DevOps communities. Highlight any relevant certifications or workshops you’ve completed recently.

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Blackhawk Network delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase rea...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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