Job details

Key Account Manager

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Company Description

About Bosch: Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

We are responsible for the distribution of Bosch Termotechnic GmbH products in the wider regional market. As the world’s largest supplier of heating and hot water equipment and services in the area, we are committed to delivering high-quality solutions to our customers.

Job Description

► Responsibility for managing key customers and representing company interests
► Developing and implementing key account sales strategies
► Coordinating sales processes across departments (Marketing, Sales Support, Legal, Customer Service, Controlling) and external customers
► Planning and executing customer activities, including in-store excellence, product presentation, and marketing campaigns
► Handling sales planning, reporting, product planning, and customer order follow-ups
► Driving business growth through customer acquisition, expanding product displays, and increasing in-house share

Key Customer Management

► Building and maintaining strong professional relationships with key customers
► Developing customer plans, core range definitions, and display strategies
► Managing order and logistics processes, payment controls, and crediting procedures

Sales Support Activities

► Implementing and monitoring marketing initiatives, collecting market feedback, and benchmarking
► Conducting store visits to ensure product positioning and visibility
► Supervising field marketing activities and supporting promotional events

Sales Management

► Negotiating and finalizing sales contracts, annual agreements, and target plans
► Identifying new business opportunities and expanding customer portfolios

Qualifications

► Strong analytical, decision-making, and problem-solving skills
► Customer-oriented mindset with excellent communication and sales abilities
► Ability to collaborate in an intercultural environment and work independently
► Proficiency in MS Office (Word, Excel, PowerPoint)
► Leadership skills, motivation, and adaptability
► Consumer trade knowledge preferred
►Fluent in English, both verbal and written

Additional Information

#LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

22 - 27 days of annual leave, because work-life balance is essential to us;
Flexible working hours;
Our Hybrid program is designed to combine working from office and from home, offering flexibility and a balanced approach;
Up to 3 days off for private purposes.

Your health and well-being is important to us, so we have you covered:

Medical subscription for annual health check ups
Paid private health insurance
Mental health and well-being initiatives

We believe in a Life-Long Learning approach, supporting your growth through:

Technical and soft skills training, according to the needs of your role and career path;
A mentorship program and personalized development plans;
English and German language courses, provided based on job requirements and responsibilities;
Local and global career development programs;
Opportunities to attend conferences, that align with your professional goals.

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

Office restaurant (when working in office) with lunch discounts;
Annual bonus;
Referral bonus.

Ready to work #LikeABosch?

If you are ready to work #LikeABosch, please fill in the contact form and submit your CV (PDF format) in English language. If you have any questions, you can contact us us electronically at [email protected].

What You Should Know About Key Account Manager , Bosch Group

As a Key Account Manager at Bosch, based in Beograd, you’ll be at the forefront of our operation, overseeing key customers and shaping their experience with our innovative products. Your mission will revolve around crafting and implementing comprehensive sales strategies that resonate with our valued clientele while ensuring that company values are represented in every interaction. Coordinating with essential departments like Marketing, Sales Support, and Customer Service, you'll be the conductor of a well-orchestrated sales process. Imagine planning engaging customer activities—from dynamic in-store showcases to savvy marketing campaigns that not only promote our products but build lasting relationships. You'll have the autonomy to handle sales planning, reporting, and to safeguard our business interests through meticulous order and logistics management. Your role will also encompass conducting store visits to elevate product visibility and implementing strategic marketing initiatives. You'll possess excellent communication skills, a customer-first approach, and a knack for negotiation, finalizing sales contracts that bolster our partnerships. Joining Bosch means being part of a culture that values work-life balance, continuous learning, and community engagement. If you’re ready to take on this exciting challenge and contribute to high-quality living standards through technology, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Key Account Manager Role at Bosch Group

What are the key responsibilities of the Key Account Manager at Bosch?

The Key Account Manager at Bosch is responsible for managing key customers, developing sales strategies, coordinating cross-departmental sales efforts, and executing customer-centric activities. This role includes overseeing sales planning, logistics, and marketing initiatives to drive business growth and strengthen customer relationships.