Product Manager, Integrations

The Product Manager, Integrations at Breezeway is responsible for defining the integrations roadmap, collaborating with engineering on API-based integrations, and maintaining strong partnerships with integration partners. They gather feedback to improve integrations, track their usability, and ensure a seamless user experience.

Candidates for the Product Manager, Integrations position should have at least 4 years of product management experience, preferably in a startup environment. Experience with APIs, B2B SaaS, and navigating complex technical systems is crucial, along with strong analytical skills to guide decision-making.

The Product Manager, Integrations contributes to Breezeway’s success by delivering high-quality integrations that enhance product adoption and user experience. They work cross-functionally to align strategies that ultimately boost operational efficiency and service revenue.

At Breezeway, the team culture for the Product Manager, Integrations is collaborative and dynamic. We embrace diversity and foster an inclusive workplace that values each team member's input, encouraging open-mindedness and curiosity.

A typical workday for the Product Manager, Integrations involves meeting with cross-functional teams to discuss project updates, gathering customer feedback, analyzing data for decision-making, and strategizing the direction of new integrations to ensure a seamless user experience.

When answering this question, emphasize specific projects where you successfully scoped and delivered API integrations, detailing your role and the challenge faced. Highlight how your contributions directly impacted user experience and integration success.

Discuss your approach to prioritizing features, focusing on customer needs, technical feasibility, and strategic value. Use examples from past experiences to illustrate how you’ve effectively managed competing priorities.

Share your preferred methodologies such as Agile or Scrum, and explain how you adapt them for managing product roadmaps, team dynamics, and the need for flexibility in development cycles.

Illustrate your conflict resolution skills by providing a specific example where you facilitated dialogue among team members or stakeholders to arrive at a consensus. Emphasize your collaboration and communication skills.

Talk about the key performance indicators (KPIs) you monitor to assess integration success, such as user adoption, usability metrics, and customer satisfaction feedback. Discuss any tools you use for monitoring these metrics.

Explain your problem-solving process when facing technical challenges, including collaboration with engineering teams and leveraging customer feedback. Provide examples of past challenges and the successful solutions you’ve implemented.

Describe your strategies for maintaining a user-centered approach, such as conducting user testing, gathering feedback, and iterating on product designs based on real user experiences.

Share your strategies for building and maintaining relationships with partners, focusing on regular communication, understanding their needs, and ensuring mutual benefit from the integrations.

Provide a specific example where you successfully navigated ambiguity by setting clear goals, collaborating with your team, and transforming uncertainty into actionable plans that drove project success.

Discuss your methods for effective team coordination, such as regular check-ins, prioritization meetings, and using project management tools to keep everyone aligned and informed about progress and changes.