IT - Application Process Manager - Tech

Are you interested in becoming a part of our excellent team?

We are seeking an Application Process Manager to join our IFS team within the international IT department.

Your responsibilities will include oversee the IFS ERP system to adapt to changing business processes and enhance its functionality. Work collaboratively across applications to provide a comprehensive, cross-functional perspective while developing in-depth business insights, and assist BWE's global teams and contribute to the success of both the system and the organization.

Preferably 5-10 years of IFS/EPR experience.

Key Tasks and Responsibilities

• Responsible for the assigned technical area of the Enterprise Resource Planning (ERP) application IFS (www.ifs.com).
• Responsible for ERP Configurations, Reports, Integration and modification (CRIM) life cycle management
• Responsible for Developing and manage Integrations between the ERP and other IT systems.
• Contribute to keeping the ERP UpToDate as per vendor recommendations and BWE ERP strategy.
• Participate in developing internal processes for application management
• Manage support process for the assigned technical areas of the ERP application
• Provide user support
• Test vendor, subcontractor and internal deliveries and make sure the deliverables adhere to the expected quality.

• Lead or participate in new implementation efforts.
• Provide solutions for requested application changes
• Ensure that initiated application changes are well coordinated and planned before implementation
• Develop documentation to describe application changes, application processes and application function.

• Provide application training to super users, other Application Process Managers (APMs) and other applicable roles
• Ensure optimization and alignment of application processes and application use
• Promote correct, consistent and optimal use of application and basic data
• Initiate changes to improve application use, with the objective to improve processes, data quality and routines
• Follow up to ensure application processes are aligned across locations and companies
• Keep up to date with new features and functions within the ERP solution and closely related applications

• Secure good documentation of systems and applications developed by BWE or vendors and keep this updated through applications lifespan in department’s agreed document system and accordance with corporate requirements.
• Maintain and suggest improvement of current solutions to be aligned with new technology trends.
• Follow up on tickets assigned through BWE IT Ticket System.
• Solve any issues in close cooperation with assigned super user.
• Instantly report relevant updates and problems in area of responsibility to Service Desk and the rest of the IT & Systems management team (Managers and Technical Leads).
• Report status and progress in department meetings.
• Ensure adherence to the IT Policy and report any issue.
• Proactively share information and competence in the department in general and continuously propose improvements of department services.
• Ensure a good understanding of the overall ERP solution and how it interacts with/impacts the assigned functional area(s) and other areas of the business.

Education

• Master’s or bachelor’s degree in software engineering, Computer science, IT or other relevant major
• Long relevant experience may replace formal education
  
  

Experience

• Ideally 10 years of relevant working experience
• Ideally 5+ years’ experience from implementing or using IFS ERP solutions
  
  

Interpersonal Skills

• Previous experience within the oil and gas industry is an advantage
• Positive service attitude
• Good interpersonal and communications skills
• Team player with the ability to lead
• Proactive and able to work independently, applying a structured and systematic approach
• Ability to transform a problem into a challenge/solution
  
  

Knowledge

• Solid IFS Cloud knowledge and extensive knowledge in IFS Cloud CRIM development and management
• Basic PL/SQL knowledge is beneficial
• Good general competence in Microsoft Office and other Microsoft products is required
  
  

Other

• Fluent in English (oral and written)
• Some travel will be required

• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Work From Home
• Private Health Insurance
• Pension Plan
• Work From Home
• Training & Development