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Business Analyst - job 1 of 5

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. The company seeks a Business Analyst to analyze and prioritize customer experience initiatives.

Skills

  • University education degree in business or IT
  • 5-8 years experience in a similar role
  • Client facing experience
  • Knowledge of development methodologies

Responsibilities

  • Gather, define, and prioritize requirements of the project
  • Write functional requirements using use case specifications or user stories
  • Perform business process gap analysis and manage requirement change
  • Act as 'product owner' for the project
  • Collaborate closely with technical teams to configure/optimize the customer experience

Education

  • University degree (preferably in business or IT)

Benefits

  • Work in a diverse and multicultural environment
  • Opportunity for professional growth
  • Collaborative work culture
To read the complete job description, please click on the ‘Apply’ button
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CEO of Capco
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Lance Levy
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Business Analyst, Capco

Join Capco, a Wipro company, as a Business Analyst and become a pivotal force in the financial services landscape. Located in the vibrant city of Bangkok, Thailand, you'll work with a globally recognized team dedicated to driving digital transformation for over 100 high-profile clients. Your role will center around collaborating closely with customers and our dynamic Development team, ensuring their customer experience initiatives are met with precision and insight. As a Business Analyst, you'll gather, define, and prioritize project requirements, transforming complex ideas into actionable steps. You'll not only manage customer expectations but also guide them in translating their visions into successful, implementable projects that stay on track and within budget. Your responsibilities will encompass performing detailed business process gap analyses, acting as the product owner to make informed decisions that maximize client success, and facilitating collaboration with technical teams to enhance customer experiences. If you're ready to take on a challenging yet rewarding role where your problem-solving skills can shine, Capco is excited to welcome you aboard!

Frequently Asked Questions (FAQs) for Business Analyst Role at Capco
What are the primary responsibilities for a Business Analyst at Capco in Bangkok?

As a Business Analyst at Capco in Bangkok, your key responsibilities will include gathering, defining, and prioritizing project requirements in collaboration with clients, writing functional requirements, managing requirement changes, and acting as the product owner to ensure project success. You'll have the opportunity to work closely with clients, translating their visions into actionable strategies while collaborating with technical teams to enrich customer experiences.

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What qualifications are needed to be a Business Analyst at Capco?

To be a successful Business Analyst at Capco, you'll need a university degree in a business or IT-related field along with a strong academic record. A minimum of 5-8 years of experience in a similar client-facing role is essential. Familiarity with project management methodologies such as SCRUM and RUP, as well as experience in requirements management, will make you a perfect fit for this position.

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How does Capco support the growth and development of Business Analysts?

Capco is committed to fostering growth and development among its Business Analysts through continuous learning opportunities, exposure to impactful projects, and collaboration in a diverse and innovative environment. The award-winning 'Be Yourself At Work' culture also encourages personal expression and professional development.

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What industries does Capco cater to for Business Analyst roles?

Capco, with its specialized focus on the financial services sector, caters to various industries including banking, capital markets, wealth and asset management, insurance, and energy. This allows a Business Analyst to engage with a diverse range of clients and projects, providing a rich experience.

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What skills are essential for a Business Analyst position at Capco?

Key skills for a Business Analyst at Capco include strong analytical abilities, proficiency in requirements management, effective communication skills, experience working in a scrum environment, and the ability to thrive under pressure. Moreover, familiarity with various development methodologies and stakeholder management is vital for success in this role.

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Common Interview Questions for Business Analyst
Can you describe a challenging project you managed as a Business Analyst?

When answering this question, ensure to outline the specific challenge, how you identified it, the steps you took to analyze the requirements, and how your interventions led to a successful outcome. Highlight any collaboration with clients and technical teams.

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How do you prioritize requirements when working on a project?

Discuss your methodology for requirement prioritization, focusing on the client's vision and project goals. Elaborate on tools or techniques you use, such as MoSCoW or the Weighted Shortest Job First method, to ensure efficient project management.

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What experience do you have with business process gap analysis?

Provide examples of previous projects where you've conducted gap analyses. Illustrate how you identified discrepancies between current and desired outcomes, and how your findings informed project decisions at Capco.

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How do you handle scope changes in a project?

Explain your approach to managing scope changes, emphasizing the importance of clear communication with stakeholders, documentation, and a prioritization framework. Share a specific instance where you successfully navigated scope adjustments.

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What techniques do you use for effective stakeholder communication?

Describe your communication strategies, highlighting the importance of regular updates, active listening, and understanding stakeholder needs. Efficiency in these areas is critical for the success of a Business Analyst at Capco.

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Can you provide an example of a time when you improved a process?

Prepare to discuss a specific process improvement you initiated or contributed to. Describe the analysis you performed, the changes made, and the tangible benefits achieved, showcasing your problem-solving skills.

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What tools do you utilize for requirements management?

Discuss any requirements management tools you've used, like JIRA or Trello. Emphasize how these tools aid in tracking project development and managing stakeholder expectations effectively.

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How do you ensure that you and your team stay on the same page throughout a project?

Talk about your experience with project management techniques, such as regular check-ins, SCRUM meetings, or utilizing collaborative tools, which help maintain alignment and transparency within the team.

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How do you adapt to working in a multicultural team environment?

Highlight your past experiences working in multicultural teams, emphasizing your adaptability, open-mindedness, and respect for diverse perspectives to achieve common goals effectively.

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What do you think is the most critical skill for a Business Analyst and why?

Offer your perspective on analytical thinking or effective communication as essential skills for a Business Analyst, providing reasons behind your choice and illustrating it with real-world examples to reinforce your view.

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Capco is a global technology and management consulting firm that specializes in providing consulting for the financial services and energy industries. They have a growing client portfolio comprising of over 100 global organizations worldwide.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 21, 2025

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