Raleigh, NC · Remote · Full time

As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home.

Description

**Job Title: WFH Virtual Dispatch Agent FT&PT**

**Job Type: Full-Time/Part-Time**

**Location: Raleigh, NC**

**Salary Range: $15 to $25 per hour**

**Job Overview:**

As a Virtual Dispatch Agent, you'll be the central hub for our operations, ensuring smooth and efficient communication between our team and our clients. This is a remote role, offering the flexibility to work from the comfort of your own home.

**Responsibilities:**

- Serve as the main point of contact for coordinating dispatch activities

- Communicate effectively with team members and clients to ensure timely and accurate service delivery

- Monitor incoming requests and dispatch appropriate resources in a timely manner

- Maintain accurate records of dispatch activities and update databases accordingly

- Provide exceptional customer service and resolve any issues or concerns promptly

**Requirements:**

- Excellent communication skills, both written and verbal

- Strong organizational skills and attention to detail

- Ability to multitask and prioritize effectively in a fast-paced environment

- Proficiency in using technology and software systems for dispatch operations

- Previous experience in a dispatch or customer service role is preferred

Please note that Captrust adheres to EEO guidelines and does not inquire about criminal backgrounds during the hiring process.

If you are a motivated and detail-oriented individual looking to join a dynamic team, we encourage you to apply for our WFH Virtual Dispatch Agent position. Join us in making a positive impact on our clients and our community. Apply today!

Salary

$15 - $25 per hour