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Product Training and Enablement Manager (US)

Who we are  

Help us shape the future of photography! At Capture One we provide photographers with the most powerful tools to capture, edit and collaborate and bring their visions to life. We’re uncompromising about image quality, speed and reliability. Capture One consistently gives photographers the best tethered workflow in the industry, making it intuitive and efficient, unparalleled image quality, true-to-life color processing, and precise editing and flexible collaboration tools letting you work from anywhere and with anyone.  

Can you imagine seeing your software being used for a huge photoshoot fashion cover, famous athletic brands, actors, famous singers photo shootings or even brands that you love and use every day? Our love of imaging translates into empowering our ever-growing community of over 250,000 photographers around the world. 

Yeah, that’s Capture One, that’s who we are. Cool, huh. 

As we continuously drive for growth and plan to expand our team, we are looking for a highly driven and achievement-orientated Product Training & Enablement Manager (US) to be part of our team. 

The Role 

Are you passionate about photography, creative software, and empowering people through education? Do you thrive in dynamic, customer-facing roles where you can make a direct impact? If so, this is your opportunity to lead product training and enablement in North America for one of the most innovative brands in the industry!

We’re looking for a Product Training & Enablement Manager (US) to shape the way our customers, partners, and internal teams experience Capture One’s powerful software solutions. You will be the driving force behind delivering world-class education, leading engaging training sessions, and ensuring that our network—B2B customers, resellers, photography schools & universities, and industry partners—fully harness the power of our technology.

You’ll report to the Commercial Director of North America, with strong mentorship and collaboration from our Head of Product Training in the UK. As the go-to expert in the region, you will not only create and deliver impactful training but also play a key role in high-profile go-to-market events across the U.S., helping to shape our market presence and connect with the photography and creative software communities.

Why You will love this role:

  • Be a Leader – Own product training & enablement for North America and make a tangible impact.
  • Work at the Cutting Edge – Engage with a best-in-class creative software that’s revolutionizing workflows.
  • Travel & Engage – Represent Capture One at industry-wide and targeted events, product launches, and global meetings.
  • Collaborate with a World-Class Team – Join a growing, ambitious team in our vibrant NYC office (2-3 days a week) while working with colleagues across the U.S. and Europe.

This role requires 30-40% travel during peak seasons, including opportunities for international trips to Europe for onboarding and quarterly business meetings.

If you’re an experienced trainer, educator, or product specialist with a passion for storytelling, photography, and digital workflows—this is your chance to be part of something big.

What you will do 

  • Deliver virtual & in-person training for customers, partners, resellers and photography schools & universities in North America, ensuring they maximize the use of Capture One’s software.
  • Localize and implement the global training strategy, working closely with the Head of Product Training (UK) to tailor content for the regional market.
  • Develop and maintain sales enablement materials (demo scripts, training guides, FAQs) to support commercial teams.
  • Create and update training content (video tutorials, presentations, interactive guides) in collaboration with Content & Product Marketing.
  • Represent Capture One at trade shows, workshops, and industry events, delivering live training sessions and product demonstrations.
  • Provide ongoing customer education, onboarding, and advanced workflow training for professional photographers, studios, enterprise clients and photography schools.
  • Gather feedback & training insights, working with Product & Support teams to refine training programs and improve customer adoption

What we are looking for 

  • 5+ years of experience in product training, technical education, or enablement, ideally in software, SaaS, or the creative industry.
  • Engaging presenter & trainer – Confident in leading virtual and in-person sessions, webinars, and industry events.
  • Strong instructional design skills – Experience creating compelling training programs, video tutorials, e-learning modules, and guides.
  • Customer-focused mindset – Passionate about helping users maximize their experience with Capture One’s software.
  • Collaborative team player – Works cross-functionally with Sales, Marketing, and Customer Success to drive adoption.
  • Self-starter & independent worker – Thrives in a fast-paced, international team environment.
  • Experience in event & industry engagement – Comfortable representing Capture One at trade shows, workshops, and go-to-market events in the U.S.
  • Familiarity with training platforms – LMS, webinar tools, and video editing software.
  • Photography & post-production knowledge is a plus – Understanding of Capture One’s software, professional workflows, and color grading is a plus.

Why you will like it at Capture One  

Our Company Values make Capture One special.  

  • Win as one team: Make things happen together. Working together is when the magic really happens.  
  • Empower photographers: Letting image makers work less and create more. We want photographers to do more of what they love, whether that’s on or off set. 
  • Embrace diversity: Different cultures, languages, and passions thriving under one roof. We are an equal opportunity employer; we welcome diversity and are committed to creating an inclusive environment for all employees.   
  • Take ownership: Use your expertise and feel good doing it. Being from Copenhagen, Denmark, we’re all about the Scandinavian mindset. Take initiative. Be autonomous. Feel like you own your craft. And feel satisfied doing it.  

And there is more...  

  • Flexibility & Work-Life Balance – Enjoy a hybrid work model in our brand-new NYC office, combining in-office collaboration with remote flexibility
  • Industry Engagement & Travel – Get hands-on experience at trade shows, workshops, and industry events, connecting with top creatives
  • Competitive Benefits Package – We offer company-paid health insurance to support your well-being, and 401K plan
  • Generous Paid Time Off – Recharge and enjoy life outside of work with 4 weeks of paid PTO because we believe in work-life balance
  • Top notch hardware equipment 

 

The annual base salary for this position ranges from $95.000 – $110.000. 

Join us in our exciting journey and help us making a lasting impact across North America! 

Average salary estimate

$102500 / YEARLY (est.)
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$95000K
$110000K

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What You Should Know About Product Training and Enablement Manager (US), Capture One

At Capture One, we're on a mission to change the world of photography, and right now, we're looking for a passionate Product Training and Enablement Manager (US) to join our innovative team! If you've got a love for creative software and education, this could be the perfect fit for you. In this role, you'll lead product training and enablement across North America, taking charge of how our customers, partners, and internal teams engage with our incredible software solutions. Imagine delivering impactful training sessions that help photographers and creative professionals harness the full power of Capture One—how exciting is that? You'll be expected to create captivating content, from virtual tutorials to live demonstrations at industry events. Plus, with travel opportunities to events in the U.S. and internationally, you'll get to represent Capture One on a global stage! Collaboration is key here, as you'll work closely with our talented team both locally and overseas. With a strong mentorship model supporting you, this role offers not just independence but also a solid community where innovation thrives. If you've got over five years of experience in product training or technical education, coupled with a knack for instructional design and a passion for storytelling, we want to hear from you. Embrace this opportunity to own your craft, empower photographers, and make a tangible impact in the creative community. Join us and let's shape the future of photography together at Capture One!

Frequently Asked Questions (FAQs) for Product Training and Enablement Manager (US) Role at Capture One
What are the responsibilities of the Product Training and Enablement Manager at Capture One?

The Product Training and Enablement Manager at Capture One is responsible for delivering both virtual and in-person training to various audiences including customers, partners, and photography schools across North America. The role involves localizing and implementing global training strategies tailored for the region, creating training materials and content, and representing Capture One at industry events. As the key point of contact in the U.S., you will shape the training programs that empower users to maximize their experience with Capture One's software.

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What qualifications are needed for the Product Training and Enablement Manager role at Capture One?

To excel as a Product Training and Enablement Manager at Capture One, candidates should ideally have over five years of experience in product training or technical education, particularly in the software or creative industry. Strong presentation skills, a customer-focused mindset, and engaging instructional design abilities are essential. Experience in event engagement, familiarity with training platforms, and a passion for photography will further strengthen a candidate's profile.

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How does the training process work for Capture One's customers and partners?

At Capture One, the training process involves delivering comprehensive training sessions that are tailored to the needs of customers, partners, and resellers. The Product Training and Enablement Manager will create effective training programs, which may include video tutorials, workshops, and hands-on training events. Continuous feedback and collaboration with the Product & Support teams will refine these programs, ensuring they resonate with various audiences and enhance customer adoption.

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What travel opportunities does the Product Training and Enablement Manager at Capture One have?

As a Product Training and Enablement Manager at Capture One, travel opportunities are an integral part of the role. You can expect to travel around 30-40% of the time during peak seasons, attending trade shows, product launches, and industry events across the U.S. There are also opportunities for international trips, particularly to Europe for onboarding new training programs and quarterly business meetings, which enriches the overall experience and engagement with the Capture One brand.

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What is the culture like at Capture One for a Product Training and Enablement Manager?

The culture at Capture One is vibrant, collaborative, and focused on innovation. As a Product Training and Enablement Manager, you'll join a team that values diversity and inclusivity, empowering you to take ownership of your craft. With a strong emphasis on teamwork and helping photographers succeed, you will find ample support from colleagues and mentorship opportunities from experienced leaders, fostering an environment ripe for creativity and impactful contributions.

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Common Interview Questions for Product Training and Enablement Manager (US)
Can you describe your experience with delivering training programs for software products?

In answering this question, highlight specific examples of training programs you've designed and implemented. Discuss different formats you used, such as webinars or in-person workshops, and emphasize how you tailored content to meet the needs of various audiences. Showcase any measurable outcomes, like increased user engagement or satisfaction rates, to illustrate your impact.

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How do you approach creating training materials and content?

When tackling this question, explain your process, starting from understanding the audience's needs to defining learning objectives. Emphasize your experience in creating diverse materials, such as videos, guides, and interactive presentations. Mention tools you are comfortable with, and illustrate how you've received and integrated feedback to enhance the training content.

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What strategies do you employ to ensure participants engage during training sessions?

To answer this, discuss different engagement techniques you've used, such as interactive elements like Q&A sessions, polls, breakout activities, or gamification. Share any specific examples where these strategies were successful in increasing participant interaction and knowledge retention during your sessions.

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How would you handle a situation where a participant is struggling to grasp the software functionalities?

For this question, provide a structured approach that includes assessing the participant's specific struggles, offering tailored support, and possibly following up with additional resources or one-on-one sessions. Emphasize your empathy, patience, and commitment to ensuring every user can effectively leverage the software.

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What experience do you have in working cross-functionally with sales or marketing teams?

Here, detail your experiences collaborating with sales or marketing teams on training initiatives. Discuss specific projects where you aligned training objectives with sales goals or how you helped develop marketing materials that communicate the value of training programs to potential customers.

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Can you explain a time when you adapted training content for a specific audience?

Use this opportunity to share a specific example where you modified your training approach for different audiences. Detail how you identified the audience's unique needs, refined your content accordingly, and the resulting success from your adaptability in enhancing user comprehension.

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How do you collect feedback and implement changes in your training programs?

Talk about the importance of feedback to you and describe the methods you use to collect it, whether through surveys, direct communication, or observing participant engagement. Highlight how you assess this feedback to refine your training programs and ensure continuous improvement.

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What tools and platforms are you familiar with for delivering training?

When discussing tools and platforms, list those you've used effectively—such as Learning Management Systems (LMS), webinar platforms, or video editing software. Provide examples of how you utilized these tools to enhance learner experiences and track training progress.

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Why do you want to work as the Product Training and Enablement Manager at Capture One?

This answer should reflect your passion for photography and education. Express how Capture One's mission resonates with you, emphasizing the unique opportunities you see in this role to empower others while working with cutting-edge technology in a creative environment.

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How do you stay current with industry trends relevant to photography and software training?

Here, convey your strategies for keeping up-to-date, such as attending industry events, participating in online communities, reading dedicated publications, or taking courses. Highlight how this continuous learning enables you to bring fresh trends into your training sessions, enhancing their relevance and effectiveness.

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Capture One creates award-winning photo editing software for every kind of photographer. With an intuitive interface and powerful tools for editing and organizing, Capture One software delivers a seamless editing experience, fast workflows and t...

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Full-time, hybrid
DATE POSTED
March 22, 2025

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