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Outpatient Care Management RN

Overview:

  • 5,000 sign-on bonus and
  • 5,000 relocation (for greater than 100 miles) or
  • 2,500 relocation (for greater than 50 miles)
for nurses with 1 or more years experience - External Applicants Only
  • This position will cover the Carle Health South Clinic*
  • *Hybrid position with 1 day remote and 4 in office**
The OP Care Management RN provides care management and population health services to patients. The primary target population served is the stratified risk patient or patients with high vulnerability at times of transition between care settings. OP Care Management RN will coordinate care around patient's chronic diseases, coordinate and facilitate medication management, and effectively manage care transitions across the continuum. OP Care Management RN will create a longitudinal, personalized care plan for each unique patient. Promoting effective partnerships between patients, families, nurses, physicians, and all other health care disciplines across the continuum. OP Care Management RN will use a data driven approach to manage patient populations to improve access to care and achieve optimal clinical outcomes. Responsibilities: Communication and coordination between care settings across the healthcare continuum. Identifies appropriate providers, healthcare organizations, and community services throughout the continuum of care and communicates with an interdisciplinary team to develop and maintain positive working relationships with patients, families and all other members of the care team. Provide education on medication adherence, follow up appointments, and other activities to maximize patient knowledge of self-care and reduce avoidable readmissions. Empowers patients and families through education and a trusting relationship to utilize healthcare resources appropriately minimizing unnecessary healthcare utilization. Conduct holistic health care assessment including health risk assessment, patient preference and goals, health literacy, patient engagement level, patient confidence level to perform self-management, impact of chronic health conditions and comorbidity and social determinants of health. Ensure accurate documentation of clinical, financial, and other information using appropriate systems. Utilize data, dashboard, or other reporting mechanisms to support high reliability performance and outcome evaluation. Outpatient Care Management RN functions as an arm of the primary care provider to support any and all care coordination, chronic disease education for patients in collaboration with all cross-continuum care team members and support services. Documents within patient Electronic Medical Record (EMR) to support departmental specific workflows to ensure accuracy in care planning efforts. Effectively communicate with patients and all cross-continuum care team members in efforts to achieve optimal patient outcomes. Qualifications: License/Certifications: Certified Case Manager within 2 years - Commission for Case Manager Certification (CCMC) Education: College Diploma: Nursing (Required) Other Knowledge/Skills: Carle Health Company Overview: Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: . Salary Range: The compensation range for this position is $28.44per hour - $47.49per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. %{{advertiserId}}% %%{{category}}%%

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$59171K
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What You Should Know About Outpatient Care Management RN, Carle Health

Join Carle Health as an Outpatient Care Management RN and be part of a dynamic team dedicated to improving patient outcomes! In this role, you’ll provide essential care management and population health services to our patients, particularly those in vulnerable situations during care transitions. Located in scenic Champaign County, IL, this hybrid position allows for one day remote and four days in the office, giving you a great work-life balance. Your duties will include coordinating care around chronic diseases, managing medications, and designing personalized care plans that prioritize patient engagement and education. Your unique skill set will empower patients and their families, ensuring they understand how to navigate their health journey effectively, which in turn helps to reduce avoidable hospital readmissions. Collaboration is key in this role, as you'll work closely with an interdisciplinary team and community services to foster positive relationships. We value your expertise in handling holistic health assessments while focusing on social determinants that affect health outcomes. With a generous sign-on bonus and relocation assistance for qualified candidates, this position offers not only professional opportunities but also personal growth within an inclusive work environment. If you’re passionate about making a difference in healthcare and guiding patients through their health journeys, consider applying today!

Frequently Asked Questions (FAQs) for Outpatient Care Management RN Role at Carle Health
What are the primary responsibilities of the Outpatient Care Management RN at Carle Health?

The Outpatient Care Management RN at Carle Health is tasked with creating personalized care plans for patients, managing chronic disease care, facilitating medication management, and educating patients about their health. This role emphasizes communication across healthcare settings to ensure seamless transitions and optimal clinical outcomes.

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What qualifications are required to become an Outpatient Care Management RN at Carle Health?

To be eligible for the Outpatient Care Management RN position at Carle Health, candidates must possess a college diploma in nursing and obtain certification as a Case Manager within two years. Experience in outpatient care management and strong communication skills are also essential for success in this role.

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What is the work environment like for an Outpatient Care Management RN at Carle Health?

The work environment for an Outpatient Care Management RN at Carle Health is supportive and collaborative. With a hybrid model that allows for remote work, team members are encouraged to thrive both professionally and personally. The focus on teamwork enhances the ability to create positive patient relationships while managing their healthcare needs effectively.

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How does Carle Health support the ongoing development of Outpatient Care Management RNs?

Carle Health is dedicated to the growth of its employees, offering various opportunities for professional development, including continued education, training programs, and a comprehensive benefits package. Working at Carle also connects RNs with a broad community of healthcare professionals, fostering an environment of knowledge-sharing and continuous improvement.

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What benefits can Outpatient Care Management RNs expect at Carle Health?

Outpatient Care Management RNs at Carle Health enjoy competitive salaries, a comprehensive benefits package, and the potential for a sign-on bonus and relocation assistance. The organization prioritizes the well-being of its staff, offering a work-life balance and an inclusive culture that supports personal and professional growth.

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Common Interview Questions for Outpatient Care Management RN
How do you approach care coordination for patients with chronic diseases?

A successful approach includes conducting comprehensive assessments, involving the interdisciplinary team for support, and establishing open communication with patients. It’s key to create tailored care plans that empower patients to manage their health actively.

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Can you describe a situation where you had to educate a patient about their medication management?

When educating patients, I break down complex information into manageable parts, using visual aids or handouts. I also confirm understanding by asking patients open-ended questions about their medication regimen, ensuring they feel confident in managing their health.

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What strategies do you use to engage patients in their health management?

Building a trusting relationship is essential. I listen actively, demonstrate empathy, and create a partnership where patients feel valued and motivated to take charge of their health. Setting shared goals during consultations can significantly enhance patient engagement.

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How do you handle transitions of care for patients?

I facilitate transitions by ensuring that communication is clear and thorough. This includes preparing patients for changes, coordinating with hospital and community services, and following up post-discharge to assess their understanding and adherence.

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What role does data play in your nursing practice?

Data is integral in evaluating outcomes and making informed decisions. I regularly analyze patient data to identify trends, assess care effectiveness, and implement changes in care strategies to improve patient health results.

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How would you approach a patient who is reluctant to follow their treatment plan?

I would first seek to understand their concerns, providing a safe space for them to express their feelings. Once identified, I would offer solutions or alternatives that align better with their lifestyle, reinforcing the importance of adherence to improve their health outcomes.

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In your opinion, what is the most challenging aspect of outpatient care management?

One of the biggest challenges is ensuring consistent patient engagement, especially for those with complex health needs. It requires creativity in communication and a tailored approach that meets each patient's unique circumstances.

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How do you stay updated on the latest trends in outpatient care management and best practices?

I engage in continuous professional development by attending workshops, participating in relevant webinars, and subscribing to reputable nursing journals. Networking with other professionals also helps me gain insights into innovative practices in outpatient care management.

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Could you explain a time when you had to work collaboratively with other healthcare professionals?

Successful collaboration is key in healthcare. I once collaborated with a multidisciplinary team to address the complex needs of a patient transitioning from a hospital to home. Effective communication led to a successful discharge plan, minimizing readmissions.

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What motivates you to work as an Outpatient Care Management RN?

I am driven by a passion for making a meaningful impact in the lives of patients. The opportunity to empower individuals through education and care management is incredibly fulfilling, and witnessing positive health outcomes motivates me every day.

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Carle relies on all types of talented professionals to fulfill our mission, of serving people through high quality care, medical research and education, so no matter what your expertise – from clinical to support, administrative to professional – ...

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Full-time, hybrid
DATE POSTED
April 6, 2025

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